The management team really does not like to help. They sit in the Directors office and laugh and gossip about people all day. They have no real structure there. The compensation is not enough for all the work you have to do there. They expect you to take over 100 calls per day and process claims in between calls with no time off the phone. I have noticed a lot of claims are processed incorrectly so you have doctor's offices calling complaining and yelling at you. Overall, it's not a real good company to work for, the turnover rate is high. The employees complain constantly about working there.
Premium paid for dental insurance