Delta Dental of Illinois Employee Reviews

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Excellent Working
Salesforce Admin/Developer (Current Employee) –  Naperville, ILJuly 6, 2016
I wish the pay was a bit higher. Because of this, I doubt if I will be able to work here for very long. But for the time being, I'm enjoying learning new things and picking up a few skills.
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Stressful
client services representative (Current Employee) –  Naperville, ILJanuary 5, 2016
The management team really does not like to help. They sit in the Directors office and laugh and gossip about people all day. They have no real structure there. The compensation is not enough for all the work you have to do there. They expect you to take over 100 calls per day and process claims in between calls with no time off the phone. I have noticed a lot of claims are processed incorrectly so you have doctor's offices calling complaining and yelling at you. Overall, it's not a real good company to work for, the turnover rate is high. The employees complain constantly about working there.
Pros
Premium paid for dental insurance
Cons
Compensation
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Fun working at DDIL
Business Analyst (Former Employee) –  Naperville, ILNovember 18, 2015
It was a great experience and learning curve working at DDIL. VP of IT was very friendly and supportive. Overall it was a great experience working there.
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great company to work for.
Trainer/ Provider Coordinator/Claims Processor (Former Employee) –  Downers Grove, ILJuly 6, 2014
This company offered a good training program. Their management team was very pleasant and professional.
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Great place to work
Operations Specialist (Former Employee) –  Lisle, ILJuly 16, 2012
I’ve learned a lot from DDIL, people are very friendly and helpful, and great HR team.
Pros
great place to work
Cons
small company
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Great Place to work at
Operations Specialist (Former Employee) –  Lisle, ILJuly 27, 2011
Employees seem to stay at the same position for years, therefore, it is a little hard for promotions.
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Overall rating

3.9
Based on 7 reviews
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Ratings by category

3.9Work/Life Balance
3.7Compensation/Benefits
3.3Job Security/Advancement
3.1Management
3.9Culture

Delta Dental of Illinois Reviews by Location