Delta Dental
Happiness rating is 62 out of 100
3.7 out of 5 stars.
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Delta Dental Employee Reviews

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3.6Work-Life Balance

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Delta Dental insights

Based on 353 survey responses
What people like
  • Fair pay for job
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Sense of belonging
  • Support from manager
  • Trust in colleagues
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Overall good company

Indeed Featured review

The most useful review selected by Indeed
I enjoy the people and culture here. They have flexible schedules and great work-life balance. The main downside is the opportunity for advancement in most departments are minimal.
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Wonderful

Everything about the company is wonderful! Great management as well as phenomenal benefits! Another bonus is there’s always opportunity for growth. They provide complementary online trainings to prepare you for your future within the company.

Pros

Benefits

Cons

Attendance Policy
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Great benefits but a high school type atmosphere

Hours and benefits are great. Pay is a little low when you look at what you have to deal with regarding customers. Department can be a little cliquey but is fine if you just keep your head down and do your part.
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Don't expect assistance when you need assistance.

Operations management takes credit for work they do not complete. Workload is high and communication to complete work is sporadic. Definitely the good old boys club- don't bother complaining to HR complaints go nowhere- Upper level management has been made aware of the situation however things do not change, complaints, issues, grievances are not taking serious. It is a great job as long as you can put up with company politics and play the game and go to work every day knowing that clear and precise communication and the information that you need to complete everyday tasks will not come.

Pros

There always will be work

Cons

Oversight, communication, uneducated management
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good environment

good job interview very knowledgeable and benefits are good basically 100% paid for. my supervisor is very helpful and there is room to expand within this company
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Great benefits

Nice vibe, great benefits. Made a lot of friends. Hours could be different though. It is hard to have a work life balance and it can be stressful. Our supervisor is great.

Pros

Great benefits

Cons

Insane schedules
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Bad managment, exagersted metric and out of the labor reality.

Bad mangment, exagerated métrics, .... evaluations are not acorded With the labor reality, so ambigous, them not considered the excelent employees....
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Dated Workplace

Roanoke location lacks diversity and management treats temps like they are suppose jump through hoops for a job their underpaying for while being disrespected and not suppose to communicate your concerns to management or temp agency.

Cons

no diversity, management needs training in people skills
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Fun and productive company to work for.

When I first started for Delta Dental California it was great I had great supervisors management, coworkers and team leads. They used to have where we had competitions between teams on our advert handling times on our productiveness where they try to make it fun for us all and to also meet our quotas.

Pros

Free lunches, holiday meals served, customer service appreciation day.

Cons

Commute to work was terrible
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Good place to work

Pay and benefits are great. Good support from supervisors. Training was too short and difficult to get answers to questions in a timely manner. Members can be mean to you. Time is closely monitored and not flexible. You are mostly left alone as long as you do your job. All in all a great job if you are not easily bothered by people being frustrated with you when you give them bad news.

Pros

Great pay and benefits

Cons

No flexibility with time during your day
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Delta Dental of Washington - A company culture stuck in the 70s

Don't be fooled by the all of the "one of the best places to work" marketing, the company solicits positive survey results from employees. Every decision in this company is made by a small group of executives, most of whom have been in their position for 20+ years, with zero visibility to the rest of the organization. If you are a product manager considering a role here, keep looking. You will have no autonomy, and everything you work on will be dictated by the the head of IT. Delta will tell you that they have a product team, and that they're working through a "digital transformation" to become a product-led organization - neither of these things is true. You will be in an analyst role supporting the head of IT, and will not be allowed to perform any of the normal functions of a product manager. 100% of the development work is done by an offshore vendor, with the head of IT being the main point of contact.Caveat emptor
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Great Pay and Benefits, Culture needs work

good and bad. can certainly use some adjustments to the overall company culture, accountability, and metrics/measurements that are contrary to the alleged goal of optimizing the customer experience.

Pros

Great pay and bonuses

Cons

Short 45 min lunch, work culture
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Great company

Very transparent about pay, 401k, pension, free dental, decent medical, and they also have a Union. On site cafeteria, monthly meetings about the direction of the company

Pros

On site cafeteria

Cons

7 1/2hr workday as opposed to the standard 8hr day
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Terrible

Terrible don’t like don’t trust terrible hours not a good place to work and takes forever to get shift you want and no life is there isn’t anything else to it

Pros

Pay

Cons

Hours
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Good place to learn about dental insurance

Answered phones in high volume call center regarding coverage, billing, and pre-authorizations. Time went by fast but could be stressful as many customers were not aware of level of coverage they had or should I say didn’t have.

Pros

Monday-Friday, great dental insurance

Cons

Short breaks, back to back calls
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Standard corporate US

The staffing is always short, so mandatory overtime comes up irregularly, followed by bans on all overtime until work start beginning to backup again. Dated programs and machinery, just enough to work, never cutting edge.

Pros

The benefits are great, and the pay is better than average.

Cons

Standard corporate US, cut all corners possible to spend less money.
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Productive, great compensation package, felt llike family

Delta was and still is a very large company however it always had a small, family feeling to it. I enjoyed a great, positive working atmosphere there. They took care of their employees and always strived to make us feel iimportant to them. They showed their appreciation by regularly treating their employees to pizza and submarine sandwich and chips lunches days, Starbucks coffees, regular drawings for Seattle Mariners baseball and movie tickets. They also treated their employees with amazing premium fruit gift boxes and professional , vintage themed, Christmas carolers in the main lobby area. Let I not forget to mention the annual company wide family appreciation days etc . Needless to say, I very much miss working there. 🙁

Pros

Great pay/benefits, lot's of room for advancement, highly respected company, big company however always felt small, 2 wage increasements annually

Cons

My position in WA was outsourced, long back to back calls phone shifts, a 100 mile daily round trip (my choice)
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Takes care of their employees. Nothing bad to say!

5 stars! Great company to work go all around!!!Would highly recommend. Great benefits. Clean environment. Room for advancement. Treated very well during Covid-19. Shows how much the company really cares for its employees.
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Decent place to work

Initially was a good place to work for, but the culture has shifted a lot lately. Not sure if it's a result of a change in upper management or what, but it has not been a change for the good.
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Poor management

With change of management company was no longer my ideal workplace. Upper management is constantly changing. Seems all new managers are out to move up. Too much turnover. Very little concerns for others.

Pros

Great benefits

Cons

Poor management. Not consistent.
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Mala

Muy mala mucho trabajo y exigen que uno aprenda lo de 6 mese de entrenamiento en tan solo 6 semanas es imposible
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Overall rating

3.7

Based on 1,058 reviews
5
376
4
283
3
214
2
91
1
94

Ratings by category

3.6Work/Life Balance
3.9Compensation/Benefits
3.3Job Security/Advancement
3.2Management
3.4Culture

Ratings from women

3.9
InHerSight Score
3.4Personal Development
4.5Career Opportunities
3.5Family Support
Women rate the female-friendliness of their workplaces on InHerSight
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