Delta Global Services Employee Reviews

3.4
Overall rating
Based on 631 reviews
Ratings breakdown
5164
4163
3165
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Found 629 reviews matching the search See all 631 reviews
5.0
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Customer service
Zone lead (Current Employee) –  Atlanta, GAMay 20, 2018
Working with wheelchair passengers takes special skills and patience. The job requires you to push, pull, stand, walk and lift luggage up to 50lbs. Customer service is very critical in my line of work.
Pros
Flight benefits
Cons
Needs pay increase
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4.0
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Dgs
Ramp Agent (Current Employee) –  Minneapolis-Saint Paul, MNMay 18, 2018
everyday is different. Everything is very busy and very team oriented. you interact with customers and you learn new things daily. you get free domestic travel and international is very cheap.
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2.0
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Stressful and inconsistent place to work in.
Customer Service Agent (Former Employee) –  Las Vegas, NVMay 18, 2018
Managers don't care about their workers and work schedule is very inconsistent. Managers will never have their workers back and will make it look like the worker does not know what they are doing in front of customers/passengers.
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5.0
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Fun workplace
Service Desk/Ticket Agent (Former Employee) –  Bentonville, ARMay 17, 2018
Had an amazing experience working with Delta Global Services at the airport. Learned so much more about customer service and safety . Learned how to keep calm in stressful situations.
Pros
flying benefits
Cons
management
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4.0
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Dgs
Passenger Service and Ramp Agent (Former Employee) –  New York StateMay 16, 2018
Overall it was a fun experience however within commercial aviation that changes with location. At my station in New York state The manager had almost all of the employees respect and departments would work with each other not against. Pay was low however it is a subsidiary, not really fair taken into account we do the same exact task as the parent company.
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5.0
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Productive overall good organization to work for!
Station Manager, Airport Operations (Former Employee) –  Des Moines, IAMay 14, 2018
Job allowed great opportunity to grow, however certain rules and regulations applied to some versus others, problem with favoritism.
I felt this organization had a tendency to take on too much! then pass the buck to the lower hanging fruit. Some Regional managers provided the necessary help, but placed the heavy burden of work on the Station leadership. Too many Chiefs not enough Indians.
Pros
opportunity for growth and flight benifits
Cons
favoritism
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3.0
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Job was okay not a lot of room for advancement
Ramp Agent/Customer Service Agent (Current Employee) –  Canton, OHMay 10, 2018
Job was very relaxed every. Everyone has positive attitudes, pay scale does not match how bad things can get once they do go bad (as far as delays). Other than that job is okay nothing special
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3.0
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It’s fun
Security Officer (Current Employee) –  Atlanta, GAMay 10, 2018
Always seek to do better. This is a good job for beginners or ppl who are in school. Seek better do better to advance in life. The benefits are amazing but not worth the pay.
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4.0
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Fun place to work overallgrtujjhfty
Ramp Agent (Former Employee) –  Windsor Locks, CTMay 9, 2018
Confortable place to work, friendly co-workers, learn a lot about airplane and I like I say what happens behind the cameras. (Ramp) hardest part of the job is when you are being trained to push back aircrafts, very nerve-racking but with the professionals you'll be learning it pretty fast in no time and being confident about it.
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4.0
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A relaxed place to work
Cargo Agent (Current Employee) –  Erlanger, KYApril 27, 2018
It is sometimes slow but also has it's busy moments. Very nice people to work with. Customers and co-workers bring in food to share at times. The company also buys lunch and at Christmas and Thanksgiving.
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4.0
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Good Company
Customer Service Representative (Current Employee) –  Escanaba, MIApril 23, 2018
Good company to work with. They don't pay enough but they are a good company to work for. They are owned by Delta and Delta treats employees right. :):)
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3.0
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Fast paced and lazy managment
Ramp Agent/Baggage Handler (Current Employee) –  North Charleston, SCApril 23, 2018
A typical day at work consists of a shortage in employees and to many supervisors with no work ethic. The hard workers are singled out and worked to the bone.
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3.0
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great group of people that work their, manager is a great person.
ramper (Former Employee) –  Appleton, WIApril 20, 2018
The work can be tough, but fun. It was my second job, I would still be there if it wasn't for my full time job. fast paced, love the airplanes, being outside all the time, even in the cold in snow.
Pros
flight benefits, people you work with
Cons
really bad pay for what you do.
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3.0
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This is only temp
Mail Agent (Former Employee) –  Atlanta, GAApril 20, 2018
Working at DGS makes you realize that there is better in the world. The flight benefits are nice but unless you are willing to work doubles most of the time to even travel. The management is all over the place, and at least once a week there was a change to rules that they just placed.
Pros
Flight benefits, Close co-workers
Cons
Terrible management, poor break schedules, raises are far apart and have a low cap
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5.0
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Ramp Agent Fresno Yosemite International Airport
Ramp Agent (Current Employee) –  Fresno, CAApril 20, 2018
Great place to learn ,very busy they have accounts with Delta and United ,so if you want hours ,you can get as many hours as you want ,the flight benefits are great ,unfortunately if you want to fly out of Fresno is not recommended because planes are small and they are full most of the time ,if you have less than 1 year you have to fly Delta only you can not fly other airlines but if you have been there for more than 1 year you can fly other airlines.Management is getting better ,co-workers are respectful ,the company promotes respect between them ,safety in the ramp ,security at the ramp is taken very seriously
Pros
great flight benefits
Cons
no time to use the flight benefits, low pay
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5.0
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I look for teamwork and flexible work schedule
Dispatcher/Customer Service (Current Employee) –  Hapeville, GAApril 19, 2018
The perks are wonderful. Teamwork is imperative. Management is respectful of all team players. Hours of operation is fair. Working environment is great for all employees. For me teamwork is imperative. Also I learn hands.
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3.0
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diversity
Security Screener Lead (Current Employee) –  Boston, MAApril 18, 2018
There are alot of loop holes in the security at the catering facility. There is potential for growth. People are typically here for flight benefits only.
Pros
free lunch/dinner
Cons
healthcare/dental
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3.0
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The good with the bad
Customer Service/Gate Agent (Former Employee) –  Minneapolis, MNApril 17, 2018
I enjoyed the actual work, but the hours were unworkable. I had to quit when my shift bid was changed and was not what I signed up for. The benefit of being able to fly for free is excellent...if you can get on the plane; DGS's priority is so low that I was rarely able to get on a plane. Many aspects of the job felt like a bait-and-switch. With that said, I would work for the company again when I am in it for the seniority (and I did really enjoy the work) and not the money because the money is not there.
Pros
The people, the flight benefit
Cons
Iffy hours, low wages for the work
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4.0
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Team based work environment
Ramp Agent (Former Employee) –  San Jose, CAApril 8, 2018
Load and unload each flight. check aircraft for damage. empty the waste tanks and fill aircraft with clean water. marshal planes in and out of the gate.
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5.0
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Awesome job
RAMP AGENT (Current Employee) –  Kahului, HIApril 8, 2018
Great job, because of the flying benefits and it's a good workout because you are constantly moving from one plane to another and the crew works together well as team.
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