The current DPJ Client Services Leadership team actively focuses on onboarding, training, and regular coaching. Our Director has been with DPJ for 11 years, and brings 29 years of industry experience to the table. Our Supervisor has 10 years of aviation customer service experience, nearly 5 of which have been in the DPJ Client Services department. Additionally, our Lead Advisor who focuses on training new hires has been with Client Services for 4 years, and has 17 total years of aviation experience. Our current initial training program consists of some classroom time and at least 6 weeks of supervised, on-the-job experience. We continue the training process for all team members with regular team meetings and email updates as well as one-on-one coaching and feedback sessions.
Delta Private Jets does not schedule more than a 14-duty day for 135 or 91 legs. DPJ has a robust SMS process that includes a no-fault fatigue policy, that is supported by management. As of September 2017, DPJ implemented Known Crewmember for all pilots on the DPJ certificate. DPJ pass privileges are the same for other Delta owned subsidiaries, such as Endeavor. DPJ has a parking allowance for all company pilots.
Delta Private Jets is still able to attract a large pool of qualified pilots in the face of a growing pilot shortage. DPJ remains very selective in choosing the most qualified pilots. Delta Private Jets requires a training agreement for all initial new hires. It is pro-rated over a 24-month period. The amount is determined by the type of training the new hire pilot requires. First year First Officers start at $55, 750.00 and upgrade time is 18-24 months. Pay for Mid/Light Jet Captain starts at $90,000.00. DPJ leadership consists of a diverse group of aviation backgrounds. DPJ has work and scheduling rules, that ensure safe, efficient flight operations that effectively combines quality of work life for the pilot with company operational needs.