I enjoyed the people I worked with for the most part. But management was sub par. We were given plenty of fun things like holiday dinners, picnics etc. Raises were terrible and it was so easy to have a cross mix. Blue bins were terrible and unsafe. I was hired as a press operator but never worked on a press my entire time working here. The work wasn't difficult just fast paced. Some nights there was no work others so much work you just couldn't do it all or go fast enough. No matter how fast you went it just never seemed good enough. Infact managers were typically insulting and rude despite working you're tail off. Overtime was sometimes required on days off. Benefits were good when I needed time off due to illness I used short term disability and they held my job. After leaving I didnt miss the management but I did miss my co workers. The worst part was only 2-15 minute breaks. The breakrooms take 4 minutes to 5 to walk to so no time to rest. I would work for deluxe again if possible because it wasn't the worst job. I miss the people I worked with.
Free picnics, holiday meals, holiday pies, gift cards, good benefits
Short breaks, rude mangement, high turn over, unhappy emplyees
Shipping and Receiving Clerk (Former Employee) – Lenexa, ks – July 21, 2018
Current management lacks knowledge of how to run facility and talk to employees. A revolving door with new employees. Core values expected from employees but management does not comply. Employees are talked down to, if questions are asked managers become defensive and never answer the question. Equality between employees, male and female is greatly lacking. Rules and regulations vary between employees. Procedures change daily. Lack of training on machinery and equipment.
Account Manager (Current Employee) – Burbank, CA – July 19, 2018
I was given a big project out of the gate and continuously offered opportunities to cross-train and expand my knowledge base. Fellow employees and team members work hard and support one another in moving a considerable volume of projects through the pipeline.
great company if you work in a corporate office, day to day hourly associates seem to be an after thought
WORKFLOW (Current Employee) – Lithia Springs, GA – July 10, 2018
Slow to implement new technologies, no time to train someone to take some of my work load. As a workflow specialist I was the only working workflow in the building required to work extremely hard to complete daily assignments. The HR rep showing favoritism and making associates responsible for finding out their own benefit info during changes. HR is very unprofessional and speaks to people like they are a waste of her time. Also extremely low merit increases, and a lack of training for new associates making most learn as they go. Also since Deluxe is a publicly traded company there is far more concern with stock holders and keeping them happy versus ensuring a job well done with satisfactory equipment.
Stock purchase plan, and 401K
very poor morale and not much done to ensure a job well done
Enjoyed my time there. A lot of incentives. Chance for advancement. I have reapplied & was hoping to get rehired. I received several certificates for a job well done. Even received a reward for a dessert I made & brought for pot luck.
Software Developer (Current Employee) – Omaha, NE – July 6, 2018
Pretty typical company. They're an Agile shop so there's all the good and bad with that. More meetings than I care for and the Agile stuff is not people over process. Office environment is pretty relaxed. It can get a little noisy with everyone mixed together in cubes. Support can sit next to development. There is at least some travel to client sites. Clients are banks so business casual for travel. The company doesn't manage client expectations very well and will often bend to their will. This can leave the product teams in a bind when one client nukes a sprint because upper management is afraid to make them mad.
Free food and drinks, ok but not great pay, relaxed office
ok but not great pay, very strict office hours, no remote option
During my time at Deluxe I learned that customer service is subjective. Although there are set guidelines to follow, it is up to the mood of the call reviewer whether or not the call follows guidelines
Hot Stamp Operator (Former Employee) – Lithia Springs, GA – June 15, 2018
Depending on the season work can be an overload, which calls for mandatory overtime 6 days 10 hour shifts. You receive 2 ten minute breaks, and a thirty minute lunch, You are compensated for breaks, and lunches,
Corporate cultural could use improvement. Managers are over promoted from within and tend to lack innovation and leadership skills. Deluxe manages to the bottom line, cuts costs to meet OI and please investors, but can’t seem to show real top line growth other than by acquisition or raising prices to make up for shrinking product line sales. Always behind the competition when launching new products or services.
Customer Service Representative (Former Employee) – Greensboro, NC – May 23, 2018
The training that they provide is very detailed and assurex that you are ready before you start performing the job they hiredyou to do. The people that train are very informed and they make sure you understand.