Medical Assistant (Former Employee) – Amherst, NY – March 2, 2018
First They sell you a dream in your interview! Then you start to realize that you aren’t a person to them your just a body in their clinic to fill a spot on a schedule. The management doesn’t value you as a person they play favorites. Your best efforts will never be good enough the only thing you get from them is criticism. You have a lot of responsibilities on your plate there and they pay you about the same you would make at lasertron or mighty taco. Take my word for it because I wish someone warned me before I put all my eggs in one basket at this job. They will not give raises so don’t believe that for a second if u work your butt off that it will pay off. You will never be appreciated by management only the providers and the patients appreciate you! I came home everyday stressed and over worked most nights crying because I couldn’t stand the thought of going back there.
Social Worker (Former Employee) – Dent tower – August 3, 2018
The psychiatry clinic has a horrible culture. Gossip. Discrimination. Hostile. Any LCSW-R should steer clear. Nothing is good enough, the other social worker is unprofessional and dishonest. One of the PAs runs a mean girls club. No good social worker should lower themselves. The pay is low. The insurance starts far from day one. Stay away.
the doctors and their extenders are wonderful however management is terrible. no praise and no constructive criticism. you'll find out you did something wrong when you're being written up. they will also promise you performance based raises however you will be lucky to receive a cost-of-living raise at 2%.
Office Staff (Former Employee) – Buffalo, NY – July 10, 2018
They promise a lot about the position up front. They promise raises, promotions, and a great workplace. However, none of it is true. Working here is like being in high school again. If you aren't one of popular and hot managers, you're basically disposable. You get told what to do and can offer no input. For being such a prestigious medical facility, ignorance and arrogance runs rampant. Do not work here unless you like being ignored, laughed at, and brought down.
CSR/Medical Records (Former Employee) – Amherst, NY – December 22, 2017
If you have a thick skin and deal well with bullies, you will be happy working at Dent. Programs used are EcW/Windows systems. Many doctors/providers, services, locations. Growing practice, constantly changing. Terrible workplace culture with Machiavellian political strategems
Clerical (Current Employee) – Buffalo NY – August 4, 2017
Dent sounds good on paper. But the day to day workings wear everyone thin. The office is short staffed, underpaid, and management is always demanding more. You run around trying to make everything work for everyone but your best is NEVER good enough. Management allows patients to abuse the staff, not the providers but the staff. Then if you are human and have a bad day or are tired, management yells at you and threatens your job. Only a few people stay long enough to learn the system- everyone else goes through the system or leaves the company so quickly that no one is ever well trained. The managers take their stress home with them, as do most of the employees. The providers, however, can work as they choose and are protected against patients and from the day to day runnings of the company.
Call Center Representative (Former Employee) – Buffalo, NY – June 23, 2017
Very fast pace environment. Always on the phone. Asking questions to learn more about a doctor or nurses schedule. The management was okay, at first they take good care of you and are very welcoming and considerate of anything you have going on and then after a few months they begin to not care as much and their true colors begin to show. I enjoyed being around most employees.
Former Employee (Former Employee) – Amherst, NY – May 19, 2017
I worked for the company for 6 years, and have never had a job that I enjoyed so much. The staff are very friendly and helpful, and everyone works well together as a team. The management truly cares about the well being of their employees, and all of the managers treat their staff with respect and kindness. Excellent benefits, especially PTO and 401K. Dent is a great place to work!
Magnetic Resonance Imaging Technologist (Current Employee) – Amherst, NY – January 27, 2017
Nice people to work with. Very busy and fast paced environment. You learn a lot and the company is receptive to feedback. It can get very hectic at times. I hear the benefits are okay. You get the typical health insurance, dental insurance, etc, as well as a 401. I do not hold the benefits through this job, but with my part time job.