Working at Dental Associates: 28 Reviews

Opportunities to grow in various careers. They seek advice from employees and implement changes to better the organization. Unfortunately, you will be overworked if you are on salary.

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Great people, terrible business model

Patient Care Coordinator (Former Employee) - Green Bay, WI - December 12, 2022

DA used to be a great place. Then they changed the business model and just keep adding to their corporate structure, leaving those on the floor in the trenches, leading to severe burnout among staff, not to mention leading to resentment. Maybe they can figure it out someday, before it’s too late!

Cons

Lousy training, HIGH TURNOVER & severe burnout.

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Dental Associates insights

Based on 52 survey responses

What people like

Ability to learn new things
Ability to meet personal goals

Areas for improvement

Trust in colleagues
Support from manager
Overall satisfaction

Stressful work environment

Dental Assistant (Former Employee) - Green Bay, WI - November 4, 2022

Management is not good at all, very limited help, too long of hours, some doctors aren’t that good. Not fair with pay, not very respectful to some patients or employees and high stress work place. A lot of in and out with employees a lot of people eventually leave.

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Money focused conglomerate

Registered Dental Hygienist (Former Employee) - Newtown, CT - August 31, 2022

I was an employee for many years under previous management and enjoyed my job and coworkers. Present management is unprofessional, disregards employee concerns, practices constant nepotism, and emotional decision making, leading to a very toxic environment.

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Unprofessional management

Dental (Former Employee) - Kansas - August 13, 2022

Most of the staff is awesome here but not all. The pay is very low for all positions. The manager is unprofessional under pressure. I would not recommend working for this company.

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Work day ok. Staff is problematic

HYGIENIST (Former Employee) - West Chester, OH - March 24, 2022

Truthfully, now that it’s not a 12 hr workday u can prob make it thru the day but excessive cattiness and inter office environment isn’t healthy. I experienced a constant dump of more work being added to duties. Remodeled office (no cordless polishers No support good or bad. It’s a general office turned more corporate approach , more and more duties , few raises,

Pros

Big windows

Cons

Raises are far between, upon exit Vaca pay and benefits are withdrawn

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Run fast

Dental service rep (Former Employee) - Fond du Lac, WI - August 6, 2021

To many women working there, they will badmouth you but be nice to your face, gossip Is rampant there, some new drama everyday, long hours co workers who like to boss you around

Cons

Long days, so many patients feeling entitled

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Drama and Gossip

Dental Service Representative (Former Employee) - Green Bay, WI - July 1, 2021

Constant gossiping and drama here, management included! Felt like high school! Loved working with patients but the gossip is too much! If you’re not gonna be a brown noser and worship the ground that the Dentists/Hygienists walk on, don’t waste your time!

Pros

Popcorn

Cons

Gossip

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Wonder place to work

Dental Assistant (Former Employee) - West Des Moines, IA - June 16, 2021

I very much enjoyed my time at Dental Associates. The other assistants and hygienist were friends and a no drama type of team. They like to keep employees educated on new technology.

Pros

Caring and understanding Dentists, help with health plan premiums

Cons

Office manager is passive aggressive and makes it difficult to speak with them when help is needed.

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Just don't do it

DSR (Former Employee) - Franklin, WI - March 25, 2021

DA sounded like a great place to work at....I was fooled. They oversold the position HIGHLY. They say family environment, and it's far from it. Issues were constantly brought up to management and they didn't care and didn't listen. They praise the ones that do nothing and give them shoutouts. They don't seem to care about emergency medical issues that come up. I got scolded during my probation period (of 12 weeks no pto) for going to an urgent OBGYN appt. They don't give raises and it's impossible to move around. You feel tossed around and not cared about. They are only money hungry and only *some* actually care about patients

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Dental Office Manager

Springville, UT

10 days ago

We work like a hamster in a wheel. Continuous work every 40 minutes we see a new pt.

RDH (Current Employee) - Green Bay WI - March 15, 2021

Most days are very busy with full schedules. Some days we do not get a break unless a pt cancels or no shows. One of the hardest parts of our job is when our team dr is out of the office, we must rely on the other dr to do our exams. There have been many times we are still waiting for an exam and out next pt has arrived. Another time consuming aspect is entering into computer and explaining to pt a large treatment plan. I have learned to mail large treatment plans to pt rather than get behind in schedule. Management has greatly improved, formerly was horrible. Most coworkers make the day enjoyable along with many pts.

Pros

free lunches few x year for meetings, service awards, benefits

Cons

lack of support from union, former mgmt

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poor communication

Patient Care Coordinator (Former Employee) - Wauwatosa, WI - December 28, 2020

some co workers were nice and one wouldn't help when I asked a question. I was laid off due to covid and no one informed me of anything. I had to call HR to get answers and they weren't even that helpful

Pros

none

Cons

never informed

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Work culture

Customer Service (Former Employee) - Milwaukee, WI - December 20, 2020

I worked there for 6 years and was great at my job. I got let go for the most BS reason. I was absolutely shocked. You are 100% expendable. There were a few wonderful people that were amazing to work with. For the amount of work I did and how well I made sure I did my job, I rarely got recognition for it. And the pay was very low for what everyone does there. It took me almost 6 years to make a $2.25 raise.

Pros

Their dental insurance is great! Paid holidays

Cons

Health insurance is horrible, Long hours, Low pay, So much drama.... so much, Corporate doesn’t care about you at all.

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Good work place if you keep to yourself

Dental Assistant (Former Employee) - Fond du lac Wisconsin - October 27, 2020

To start off management is awful. They favor people. It’s a corporate office. The technology is great & doctors are nice to work with however a LOT of drama within the work place. Be prepared for rumors! They will try to low ball you when they give you an offer... so if your going to work here ask for a big pay! You will need it to be able to keep up with everything! Yes you do get benefits better than maybe other dental offices but the medical is not good! Very high deductible!!!

Pros

Free lunch sometimes in meetings

Cons

Drama, management, no culture

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I really enjoyed my experience working here.

New Patient Care Coordinator (Former Employee) - Kenosha, WI - August 30, 2020

Great atmosphere and employees. Awesome patients and was happy to assist and help make comfortable and reassured. I have learned a lot from other departments and the fact we had always helped one another, you never felt alone in any task. I truly miss them all.

Pros

Learning something new constantly.

Cons

Nothing to report

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not my favorite job

Treatment Coordinator (Former Employee) - New Milford, CT - August 18, 2020

I did not like the culture or lower management. The benefits were changed and were not good. The dental benefits we worse than any dental plan i ever had.

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Can’t Wait to Find a New Job

Clinical Supervisor (Current Employee) - Milwaukee, WI - August 2, 2020

The owners girlfriend, who has been promoted numerous times with little to no education to support her role should not be involved. Owner only considers the opinion of a few people

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Overall good

Dental Assistant (Current Employee) - Appleton, WI - July 4, 2020

Better than a private practice potentially. There is a union which is nice so guaranteed raise. Some private offices can do “whatever” especially if family is involved.

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Most of the employees are on food stamps

Clinical Supervisor (Former Employee) - WI - April 21, 2020

Daily harassment, low pay, ignorant managers, and a out of touch computer program. They will not bend for you, they will just watch you break. Do not waste your time.

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Expect to do more than most

Sterilization Technician (Former Employee) - Savage, MN - February 19, 2020

You do more than most others and they complain that your don’t do enough never expect management to care our help. Expected to keep the entire lab going as well to keep every other part of the workplace going. Feel like doing 3 jobs in 1

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Long Term Employees

Administrative Assistant/Former Department Head (Current Employee) - Marquette, MI - January 21, 2020

Most all the employees here are long term employees. Good benefits, good pay, great patients to work with, largest dental office in Upper Michigan. You'll never be bored.

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