Department Of Family And Protective Services Employee Reviews

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2.0
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Overworked and Stressed
CPS Specialist 1 (Former Employee) –  Austin, TXOctober 15, 2018
DFPS is a good place to work if you want to help abused children. However, the mentoring process is poor. Mentors treat their mentees as their personal assistants rather than training them properly in order to do the job. Some supervisors are poorly trained and don't provide adequate support. You're expected to be on your Ps and Qs for 12 months, which is the probationary period.
Pros
Salary, benefits, tuition reimbursement.
Cons
Stressful, overworked, poor management, long probationary period, and incapable mentors.
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4.0
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Good place
Child Protective Services Specialist (Current Employee) –  TexasOctober 12, 2018
Days can be unpredictable
People-unpredictable
Coworkers are great, very supportive
I would recommend it to others
Can get extremely stressful at times
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5.0
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I enjoyed working for DFPS. I would love to return.
Child Protective Services Specialist (Former Employee) –  Houston, TXOctober 9, 2018
I left DFPS because I had very poor management with work/life balance and I became overly stressed. However, with self-care, the work is very doable. It is a great career to stay with for life and retire.
Cons
Work/Life Balance can become overwhelming if you do not manage it properly.
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3.0
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Na
CPS Advanced Specialist (Current Employee) –  San Antonio, TXOctober 8, 2018
Nobody can ever prepare you enough for this employment. You think you know, but you never will. There will be more sad days, then good days. Expect the worst as this job does not bring you happiness.
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4.0
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Very relaxing environment
Technician Contractor (Former Employee) –  Houston, TXSeptember 27, 2018
The manager was very relaxed and did not hound employees about unnecessary details. He would let you do things your way so long as you got it done. The coworkers added to a very relaxed culture.
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5.0
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Review Summary
Conservatorship Specialist (Former Employee) –  Dallas, TXSeptember 27, 2018
Typical Day you would have court hearings depending on your case load and what legal schedule is for the day. You need to see your children monthly which if you have a high caseload- be prepared to schedule that. If you have 30 kids that you need to see which can be spread out in different placement locations across DFW then make sure you make that time early in your calendar. Be ready to know how to handle work ilife stress balance.
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2.0
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horrible soul draining employment
CHILD SPECIALIST IV (Current Employee) –  Lockhart, TXSeptember 19, 2018
Unless you are able to become management through favoritism or some other elite criteria you will be worked hard and criticized every step of the way. It is a very punitive place to work where managers protect managers.
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3.0
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Great job to learn investigative techniques
Investigator (Former Employee) –  Versailles, KYSeptember 18, 2018
I really enjoyed working with the Police Dept in learning ways of investigating really difficult cases. My first supervisor did not make any bones about not liking me as a person and made things difficult to implement, but I worked my way through the drama and learned a lot from that supervisor in how to do CPS investigations. The hardest part of the job naturally was to remove children from the situation with all the family crying and screaming , but thank goodness for the police force to help us.
I enjoyed the "Court Work" even though most SWs did not .
Pros
Some sense of a structured routine
Cons
Pay was low
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5.0
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Life Changing
Conservatorship Specialist (Current Employee) –  Waco, TXSeptember 14, 2018
This agency's goal is to ensure the safety of children and family reunification. This part of the job is priceless and places everything else into prospective. There can be placement breakdowns causing caseworker to seek new placement and possibly travel.
Pros
Changing Human Lives, Support, Flexibility, Great Pay
Cons
Work Week Hours, Out-of-Area Travel
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5.0
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Productive work enviroment.
Texas - Residential Child Care Inspector (Former Employee) –  Austin, TXSeptember 14, 2018
As a RCCL Inspector, a typical day at work consisted of conducting interviews, investigation, and completing inspections. My department was very small and we all worked together. This was a fast paced environment that was filled with positive moral, and a continuous support system. The most rewarding aspect about this job is watching families unite and or reunite.
Pros
Building relationships in the community
Cons
Removing children from thek home
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4.0
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Challenging
Investigator I (Former Employee) –  San Marcos, TXSeptember 14, 2018
Being an investigator for DFPS, is a very fulfilling job, however there is a high level of stress that comes with the job. If you are a single parent, this is a very hard job to maintain. Without knowing who is going to abuse there children and when, its very challenging to ensure the welfare of your own children, when reacting to care for somebody else's children. If there is a 6-10 drive involved, this makes it very challenging.
The team, truly works as a team. As everyone is a similar situation with children of their own and the families that they care for, it takes team work in order to make some of this nights work out.
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2.0
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Hard Work
CPS Investigator IV (Former Employee) –  Arlington, TXSeptember 11, 2018
This job is not for the faint of heart. The job is difficult and only those who end up with a good supervisor will succeed the others will be thrown under the bus in a heart beat.
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4.0
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Serving famiies in a stressful environment
Conservatorship Specialist (Current Employee) –  Dallas, TXSeptember 10, 2018
DFPS is a good place to work. Pay is good. Benefits are good. Time off provided is good. Days can be stressful. Families have problems and their problems can become your problems. Self care is important. Biggest concern is that the language and habits of some workers places them on a level with those we attempt to help. Character builds character and some workers are misses their character.
Pros
Pay; days off; chance for advancement
Cons
Stress; some long days; co-workers language
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4.0
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N/a
Adult Protective Services Specialist (IV) (Current Employee) –  Houston, TXSeptember 5, 2018
DFPS is a good place to work. It has great benefit's and advancement opportunities. It's easy to burnout after a while, because there is a lot of work.
Pros
Great benefits.
Cons
Stress and High Caseloads
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5.0
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Great place to work
APS Specialist (Former Employee) –  Rosenberg, TXSeptember 3, 2018
This was my introduction to investigative social work. Learning how to identify problems and developing plans to resolve them long term is rewarding. Serving the community is a plus.
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3.0
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DFPS Employee
DFPS Employee (Current Employee) –  TexasAugust 22, 2018
Everyday is a new challenge and will keep you on your toes. I have learned a lot about what the community has to offer and teamwork. The best part of the job is knowing that you are making a difference in the lives of families. However, on the flip side the downfall of the job is coming to terms with the families you can not help.
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1.0
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Low Pay and Long Hours
Adult Protective Services Specialist (Former Employee) –  Houston, TXAugust 22, 2018
Adult Protective Services may be a decent opportunity for a newly graduate student looking to gain experience in social services. Work environment is very stressful as you deal with non-complaint clients, alleged perpetrators and others involved in investigations.

You have to have thick skin and even temperament and patience. You are exposed to substandard, unsanitary and hazardous living conditions. Workers are also in contact with violent and dangerous individuals and areas of the city.

The hardest part of the job is dealing with management, they are out of touch of what case workers due and have a lot of unrealistic goals.

The most enjoyable part of the job was actually being able to alleviate neglect to some clients who were complaint and willing to receive help from worker. Also, the flexibility is the main reason why many workers stay, the money is not equivalent to cost of living; pay is at poverty level.

It is a good job to gain about two-three years of experience and move on to greater opportunities, there is no growth or real advancement after the 4th year for workers.
Pros
Flexibility
Cons
Pay, Management, No Growth
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2.0
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Ok place to work at
Administrative Assistant (Former Employee) –  San Antonio, TXAugust 13, 2018
Supervisors need more training on managing workers and need to know that everyone is human. Just because your a supervisor doesn't give you the right to mistreat people.
Pros
None
Cons
None
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4.0
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Fast-paced and productive environment
Conservatorship Worker III (Former Employee) –  Jacksonville, TX 75766August 10, 2018
A very collaborative workplace. No two days were the same. Each day you learned something new. Time management was a major part of this job. Learning how to manage your personal life with the work culture was a difficult task at first but overtime it became easy.
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3.0
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Stressful but rewarding job
Investigator (Former Employee) –  Belton, TXAugust 10, 2018
I had many positive experiences working for this company. The need to assist families in crisis and children in particular is a calling not for everyone, but for me it was a life changing experience. Case loads can be high and it can be hard to keep up. Even with the best of intentions it is a highly demanding job. The position is difficult and stressful and the hardest part is maintaining a work/family life balance.
Pros
Benefits are great, pay is reasonable but could always be more
Cons
long hours, demanding workloads, lack of work/life balance
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Overall rating

3.4
Based on 80 reviews
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