Extremely rewarding work environment when one is able to truly place veterans first. Unfortunately there is very little oversight on regional directors and supervisors at the local level. Much like management in the private sector medical industry, management is heavily rewarded for performing under budget. Due to lack of oversight and decreased protection of employees, poor management can deflect blame for failures to lower level employees while taking full credit for successes. When management is truly concerned about patient care, all is well. When management is only concerned about personal advancement, staff and veterans suffer. Also, directives and policies change with every election cycle.
Rewarding and fulfilling work
Lack of oversight on management, decreased employee protections
Great coworkers for the most part, those that have been there for a while have teflon lifer syndrome and don't do much. The lead will throw anyone they can under the bus to blame for their screw ups or deflect from thier issues. Management goes out of their way to cover for them and ride the newer people to pick up the slack, a real don't rock the boat or else atmosphere. I will not say that it isn't a good place to work. I would love to work there again, just in another department. Advancements is really hard to come by. Great work hours for most. Good pay.
Work hours, pay
Advancement, mid level and lower level management, don't rock the boat
VARO (Current Employee) – Fort Stewart, GA – March 19, 2019
I'm just a volunteer at the Veteran Affairs office and my reward is seeing the smile in the faces of the veterans when you assist them with receiving disability compensations or answer any other questions.
Secretary (Current Employee) – Harlingen, TX – March 18, 2019
It is an okay place to work but I am not a medical oriented person so the VA was a more difficult place for me to work. It is an okay environment. It was another government organization for me to work.
Student Assistant Vocational Rehabilitation (Former Employee) – Shreveport, LA – March 18, 2019
I worked as a student worker for veteran's affairs. I was allowed to set my own pace with managing certain records. I also managed the incoming and outgoing mail. I enjoyed being able to do my homework when I had down time. I really liked the fact that the counselors did not add extra work when I already completed all my tasks. I honestly miss working they were so friendly and acted like a team. Only problem was the pay.
Medical Biller (Former Employee) – Madison, WI – March 18, 2019
A typical day at the CPAC, which stood for Consolidated Patient Account Center, would be to review the previous day's billing submissions for errors or rejects. Once that had been done, I would then proceed to gathering the required information that I needed to submit the next bill on my que. Management was great. If I finished my work earlier than expected, I could ask for more hours and I would receive them.
data entry (Current Employee) – El Paso, TX 79930 – March 16, 2019
There is no room for growth. The turnover is significant; however, when it comes to to interviewing for potential promotion opportunities it seems like they always have a individual in mind. The leadership is hardly ever looking out for their employees and does not seem to even care.
Reaching out to United States Veterans was both rewarding and an enjoyable experience. Working with some members of the government in financial services gave me the ability to see finance from the government perspective, which was very informative.
Information Technology Specialist, Intern (Former Employee) – Bronx, NY – March 16, 2019
I worked here as an intern trained by the Army. Internally it was more like I was used rather than being taught anything I did not know. Its a good place to get your legs if you have not had much experience.
Housekeeping Aide (Current Employee) – Fort Lauderdale, FL – March 16, 2019
Lots of room for advancement I like dollars I like the people that I work for and I like serving the people that I serve typical day at the VA as peaceful As relaxing as I enjoy working here I've been here for 7 years or better and I just love the people and love Severn
Desktop Support Technician (Former Employee) – Hines, IL – March 16, 2019
Working for the U.S. Department of Veterans Affairs was a disappointment to me as the management there was basically didn't exist. I had,a couple of issues with full-time employees who were always not coming into the office, especially during the wintertime where the weather was a major factor during this time. When I started there, was given no instructions how to do certain things with newly built computers. It was finally provided to me after I had worked there for four months!