Social Worker (Former Employee) – Phoenix, AZ – July 15, 2018
Good opportunity to earn your LCSW. Sadly advancement is given to those that do not go against the grain. They do not have fair advancement practices and move "young" unqualified people into management positions without offering to interview others. You can advance if you are well liked, has nothing to do if you are qualified.
Strategic Planner (Current Employee) – VA Loma Linda – July 15, 2018
Honored to serve those that served in each of the branches of the Department of Defense and seeing how each Veteran worked through their service and what specific issue they now life with as a result of service connected health issues.
Learning new skills in dealing with Veteran Issues
Customer Service Representative (CSR) (Current Employee) – Denver, CO – July 14, 2018
Disabled veterans are criticized for medical appt, and have to sign up for fmla even though the appt is a VA facility, and have 3 times of appt then a healthy person. Sr management is more concerned about numbers then quality of services. Changes to software and operating systems are constant, and causes slower operating speeds and work stoppage. New systems does not live up to what was promised to us, which was a waste of money. When we talk about employees can't do their job, it's really about not enough training. Take surveys and have meetings on what to do to improve, and nothing is ever done. Average handle times have never been recalculated for 7 years, even though master agreement state that any changes have to do a new study and update the evaluation process. The evaluation for performance and average handle time is on different matrix. Sr management don't want to do the required work to terminate someone and crates new policies in stead.
National Committee-person Waiver and Compromises (Current Employee) – St. Louis, MO – July 12, 2018
If your are looking for a stable job, decent pay and training, this is the place for you. Your flexibility is paramount. Your work day is stressful but you are compensated well. Management is approachable and honest when they can be. My work group is extremely hard working, open-minded, eager to learn, and is very dedicated. I definitely learned how to be myself and appreciate diverse points of view.
Special Agent (Former Employee) – Oakland, CA – July 12, 2018
Typical day involved investigating white collar fraud, dealing with veterans benefits or VA resources. A new entrant can expect a low salary, but significant annual pay increases will happen during first 5 years. It is still difficult to support a family in the SF Bay Area with this government salary.
TBI/Polytrauma Social Worker (Current Employee) – Biloxi, MS – July 12, 2018
My schedule is very predictable, my coworkers are kind, my supervisor is approachable and fair. There are many opportunities to gain new knowledge through training and continuing education courses and the environment encourages growth and promotion.
Financial Accounts Tech medical billing follow up (Former Employee) – Las Vegas, NV – July 11, 2018
Billing and follow up on claims is fragmented with specialized sections doing part of the process. Cubicle farm setting, specific goals are set by mgmt. If you don't make quota working accounts assigned you can/will be disciplined. I never had a problem with that. Loved the work and the people were great. I would still be there if we hadn't relocated.
Licensed Practical Nurse (Former Employee) – Wilkes-Barre, PA – July 10, 2018
I enjoyed my job at the WBVAMC but unfortunately I was going to school full time and there is no opportunity to work part time at this facility. Due to this I had to resign as a PACT LPN and find a job outside of the VA to work part time or per diem to further my career.