DexYP Employee Reviews

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4.0
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Great team and sales manager
Outside Sales Consultant (Former Employee) –  Lacey, WADecember 11, 2018
Great training and team at my local office. My sales manager was very strong and supportive with sales training and accounts. Teammates were very knowledgeable and supporting.
Pros
pay
Cons
sales cycle
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4.0
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Great Place to work
Senior Business Advisor (Current Employee) –  Overland Park, KSDecember 10, 2018
DexYP has a good competitive environment that will keep you motivated to win. They have plenty of opportunity to advance in the sales roles.

Keep at it and you will move higher up, but there is a ceiling.
Pros
Good work environment
Cons
Nothing is ever the same year to year
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3.0
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Fun environment
Collection Specialist (Former Employee) –  Glendale, CADecember 6, 2018
I didn’t work here very long to give a detailed review but overall it was cool, I wasn’t used to hard core cold calling sells, only upselling. So it was a bit difficult for me because I had to follow a strict script in the beginning
Pros
Fun environment
Cons
Cold calling
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1.0
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Too much travel
Account Executive (Former Employee) –  Birmingham, ALDecember 6, 2018
Overnight travel was always more extensive than promised. Too many reps per manager. Most managers were not helpful. Commission structure was great, but has changed.
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1.0
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This is not a good place to work!!!
Inside Sales Representative (Former Employee) –  Birmingham, ALDecember 5, 2018
This company is a farce from the CEO downward. They bought the YellowPages (YP Marketing) in the summer of 2017, took over in the fall and has been losing customers in droves since. The software that they are pushing IS NOT what customers are looking for and sales people are forced to deviate from the natural process of selling with outlandish objectives. This leads to shortcuts and dishonesty. They will sale you the dream and it will be a wonderful dream in the beginning. The compensation and benefits are more than fair. After a while with the company, that dream will become a nightmare.
Pros
Schedule, benefits, paid-time off
Cons
the culture in unbearable
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3.0
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Stressful work environment.
DIGITAL WEB CONSULTANT (Current Employee) –  DFW, TXNovember 28, 2018
Management is making it up as they go along. While company tries very hard to create a work-life balance, work tends to overflow to home. Unrealistic expectations. Company expects 2 weeks notice but doesn't offer the same for associates when they reduce the workforce.
Pros
Salary
Cons
Micro management, heavy workload, stressful environment, unstable employment
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3.0
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loved working for YP
Regional Brand Manager - California Region (Former Employee) –  San Francisco, CANovember 25, 2018
YP was a great company to work for. The culture at YP was one of innovation where creativity was celebrated and rewarded. I left YP before the company was sold to Dex.
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3.0
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Was a Great Place when it was YP not DexYP
Business Advisor - Outside Sales (Current Employee) –  Nashville, TNNovember 21, 2018
I loved working here when it was just YP. When they were bought out and became DexYP it all started going down hill pretty quickly. They are trying to be a software company now.
Pros
Working from home
Cons
Selling Thyrv and trying to get people to use it
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3.0
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Stuck in the past
Advertising & Marketing Sales Consultant (Former Employee) –  Orlando, FLNovember 11, 2018
A company trying desperately to evolve in a digital world, however, stuck in the dinosaur age of print media. Upper management needs to get with it and stop living in the past.
Pros
Good base salary, unlimited commissions, great benefits
Cons
Upper management still thinks the way they did during the Yellow Pages glory days
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2.0
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They Just Do NOT Care
15 Year Employee (Current Employee) –  CaliforniaOctober 30, 2018
Dex bought out YP. In repeated messaging to the new people coming into the Dex "family"... Get Out. There are just too many of you.

They do not care how good you are at your job.
They do not care how long you have been in the business.
They do not care that you have never taken a company to bankruptcy, as they repeatedly have.
They do not care how dedicated you are.
Pros
They pay well.
Cons
They could not care less about their employees it is all the bottom line.
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Official response from DexYP
November 12, 2018

We know that change can sometimes be very difficult for all involved, especially after an acquisition or merger. Our employees mean the world to us here at DexYP, both former YP and Dex Media. Thank you

3.0
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DexYP and YP are two different companies
Senior Digital Marketing Strategist (Current Employee) –  Glendale, CAOctober 26, 2018
YP was a great organization. After the merger with dex, the same standard wasn't maintained. DexYP is a poorly run company with a very old fashioned culture.
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2.0
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It was okay
Business Advisor (Former Employee) –  Omaha, NEOctober 17, 2018
Could have shaken down a better way with my situation, seems like once you’re out of training you’re on your own and have no help, and if you’re doing something incorrectly, instead of coaching and allowing improvement they just seem to lack the need of correcting and will terminate if they see fit.

The culture was amazing, management needs a complete overhaul on the hunter team.
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3.0
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No advancement opportunities
Senior Account Manager, Larger (Former Employee) –  Dallas, TXOctober 16, 2018
Company was good to me for many years until new leadership came in. No advancement opportunities CEO brought in his Hibu peple leaving no room for advancement.
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3.0
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Company was sold to Dex
Internet Advertising Sales Trainer (Former Employee) –  York, PAOctober 15, 2018
Company was sold to Dex and is now known as DexYP and is a nightmare to work for. The majority of the former yp employees were either let go or had our jobs and income reduced by Dex.
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1.0
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Leadership Team does not care.
Lead Training Manager (Current Employee) –  Harrisburg, PAOctober 15, 2018
DexYP bought yp.com and got rid of so many good employees on the yp side. They kept some but forced them to take a reduced role positions that pays tens of thousands less. This as everyone knows is to get the former yp employees to quit or eventually be fired. The former yp employees have been reduced to sell a product that is unknown to potential customer and very hard to sell with very little support from DexYP as a company.
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5.0
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nice lunch room, free coffee and break rooms
National Graphic (Former Employee) –  Denver, COOctober 15, 2018
this was hard job to learn but was a great job to do, with talking to outside sales making sure the orders were right. the bad part my job went to India so they are not in the area any more.
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3.0
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Yellow Page Company Changing to a Software Company
Manager (Former Employee) –  Baltimore, MDOctober 12, 2018
The former Yellow Page Companies have merged to become DexYP. The product, "Thryv" is software for small businesses. Overall, revenues have been decreasing.
Pros
Company is trying to reinvent itself to slow the losses.
Cons
Jobs have been cut drasticly.
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1.0
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Cut throat Unrealistic
Business Advisor (Former Employee) –  CaliforniaOctober 12, 2018
Dex came in and bought YP.com but they ruined so many families lives by ripping the company apart. People who worked at YP.com for years we're hoping to retire were now out of a job and losing they dreams. Unfair and unethical
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4.0
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Very successful program
Customer Service Rep (Former Employee) –  Av. 27 de Febrero, Santo DomingoOctober 11, 2018
implementing a program, where all homes and businesses were called to teach people how to use the yellow pages and also sell ads, organization, responsibility, respect and quality every day.
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2.0
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High Stress Workplace
Business Advisor (Current Employee) –  Overland Park, KSOctober 8, 2018
Very difficult place to work, stressful and cold calls do not allow you the opportunity or time to demonstrate their products. Base salary is acceptable, but opportunity for bonus is limited due to complicated products requiring lengthy explanations to customers.
Pros
Bonus pay and commission
Cons
Difficult product to demonstrate online to skeptical potential customers
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Overall rating

3.3
Based on 1,145 reviews
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