Account Manager (Former Employee) – Wheeling, IL – July 2, 2017
Management was helpful and provided good direction. Delivery of orders to customers was very good. DGI routinely copied sales representatives so that the sales person was in the know as to what was going on with their customers.
Site Operations Manager (Former Employee) – Pompano Beach, FL – April 15, 2018
DGI was a great company to work for. But, when you are a contract employee, sometimes it is short lived. They lost the contract(thru no fault of Mine and my Supervisors fault. But it was good while it lasted. I was basically self directed with certain duties to do. Loved this job.
Hours, Pay, Boss
Sometimes would be on call for weekend tool emergencies
DGI SUPPLY in a tail spin to go out of business or being sold.
Account Manager/Sales (Former Employee) – New York State – January 31, 2018
Disorganized company The left hand does not know what the right hand is doing or that there is a left hand. The top VP’s at DGI turn over every year or so and since it is a family run company, one bad VP after another and goes from bad to worst. Within 3 years the company will be sold or will go out of business as they are in an uncontrollable tailspin due to extremely poor management. Used to have 350+ sales personal throughout the US and now down to fewer than 55. Used to have close to 80+ locations now down to 24 of which many are CSR’s working from their home. My region had 24 sales personal a few years back and now has 10. Stay away from this company as there are far better choices out there with a promising future. My director of sales/sales manager is an outstanding manager, yet he has no say in any matter and over ruled on all matters.
SALES ENGINEER (Former Employee) – Wheeling, IL – October 24, 2017
Good long term people to work with. After building your territory the rule is to reduce the number of customers if you excel in making great increases in wages and earnings. Then house accounts will absorb your customer base and telemarketing and internet based web site sales will be introduced to these customers to avoid paying commission type sales engineers in to each account. 50 accounts per salesman will then be the rule from then on with the goal of less servicing the customer with a personal visit by the territory rep.
Account Manager (Current Employee) – Wheeling, IL – March 20, 2017
DGI Supply is very interested in the growth of account managers, and offer several solutions for opportunities to learn more. I have had the opportunity to work with several managers, and learn how to use my skills in sales to their potential.
Sales (Former Employee) – Nashville, TN – October 17, 2016
Driving to customers, checking inventory, testing new mfg. tools Learned salesmanship from management. Very nice co-workers The hardest part of the job was the long drives Best part of this job meeting nice people on a daily basics
DGI Supply which is part of DoAll, should have just stayed in bandsaw manufacturing. They know nothing about industrial tooling. The competition (Fastenal, MSC) has the tooling in stock and ready to ship asap. DGI has to find a location that has it and by the time it ships, you could have already gotten it from somewhere else. DGI Supply likes to buy up small companies that they see as competition and then run them into the ground. Senior Management then blames everyone else but themselves.
No micromanaging, good benefits, flexible hours.
Terrible Senior Management, they do not listen to the people doing the work who KNOW what they are talking about.
Director, Data Management and Governance (Former Employee) – Wheeling, IL – August 4, 2016
DGI supply DoAll is an Industrial Distributor serving the Metal Working,OEM manufacturing, and MRO market spaces. The overall culture is good and the individual is able to work independently to achieve personal and company goals. This is a very tough segment as US manufacturing is in decline and there is strong competition for this business.
Customer Service Representative (Current Employee) – San Leandro, CA – October 7, 2015
The job is fairly easy, if you work hard to stay on top of tasks. Going through plenty transitions and pay was cut in hopes of recovering the companies stability. my direct manager was extremely obscene. The other managers and higher uppers seemed nice. Lack of diversity.
Sales account Manager (Current Employee) – Chesapeake, VA – August 24, 2015
There is no clear direction, the streamlining of the inside sale team has made it impersonal as to how they handle the customer. The company treats you like a salary employee requiring many different reports, but the compensate you on straight commission.
I like interaction with my customers and getting them solutions to their problems
no consistant pricing to customers unless you setup pricing on the specific item