got the job because my friend worked there. was a good temporary job but nothing i could have stayed for. they taught me well though as ive never worked for that kind of company and the boss let me learn some computer stuff too when allowed.
Operations Manager (Former Employee) – Harrisburg, PA – March 31, 2018
start at 5am, could work until 8-9pm some days. no time for family or personal events in your life. Pretty much have to make this job your life, and be on call 24/7. position is more of a middle man for their clients, you take the heat for everything from the clients mistakes or broken promises. too much micro-management!
Delivery Support Representative / Dispatch (Current Employee) – Indianapolis, IN 46219 – September 21, 2017
I would answer calls and place them to customers about their deliveries and deal with any potential issues that may crop up about their orders. It was very laid back but it could be potentially frustrating at times just due to how customer service can be with rude people. But you take the good with the bad and just roll with it.
Delivery Supervisor (Former Employee) – New Braunfels, TX – June 29, 2017
A lot of upper management did not seem to think a woman could do a logistics supervisor job. This made work feel even harder than it is. No concrete plans, and if there was a plan there was no follow through on the floor. Unreasonable hours even for a start up( over 75 every week for over 6 weeks) , low opinion of its workers.
Delivery Support Representative (Current Employee) – Romeoville, IL – May 15, 2017
The work load with this company is fairly straight forward once you learn your way around the different systems they use. There is no training set nor training provided. You must relay completely on what you know and what you can pick up from your coworkers around you. Which is the cause, in my opinion, of the high turn around rate. Within this company I have learned how to think fast under pressure, to help drivers with issues which improved my communication skills. Management unfortunately was very poor and had an even higher turn around rate than their DSR position.
Customer Service Representative (Former Employee) – Houston, TX – March 14, 2017
I loved working with the drivers and some team mates. The work it's self is great if you can perform without micro management and learn fast. I loved this place but the management does not management and they let their employees take over. Employees talk to them crazy and they allow anything. No advancement.
Great company. They cared a lot about there employees.
Delivery Supervisor (Former Employee) – Benicia, CA – October 30, 2016
Made sure trucks were loaded with the right freight. Made sure paper work was correct and trucks got out in time. It was problem have enough staff sometimes however my co-worker always came together to get the job done.
Diakon is a growing company with plenty of advancement opportunities. My typical work day starts at 5:30 am and doesn't usually end until 7:30 pm. All of the workers at Diakon really work well and helping each other get better and they really try to help each individual grow and move up in the company.
Pay is very good
Work long hours and always in a different city each week
Coorporate office staff was very knowledgeable and willing to go the extra mile to assist managers in the field. Very stressful environment to work in, with the limited way this company is set up. Managers are required to several hats at any given time. Multi tasking is the only way to survive at this company.
Assistant Manager (Current Employee) – Romeoville, IL – July 11, 2016
This company will not train you. When they hire you, you are expected to learn and teach yourself. No professionalism at all. The management curses like sailors!! Don't waste you're time with this company.
Warehouse Supervisor (Current Employee) – Irwin, PA – June 25, 2016
I loved my job. I worked in the warehouse and there were more pros than cons. Co-workers were very nice. A typical day at work was checking in delivery drivers and afterwards unloading trailers for next day shipment. Management was good at times. Hardest part of the day was depending on the weather as to we were in a warehouse with no heat or air. Most enjoyable part of the day were the breaks we always had together.
Very considerate as far as providing bottled water, buying us lunch on occasion, and giving us extra breaks in harsher weather conditions.
Operations Manager (Former Employee) – Olive Branch, MS – May 3, 2016
I quit this position due to an interaction with a VP who would not allow me to take off for a funeral and laughed at me when I asked why. I am under the impression that this person is no longer there but it should have never been tolerated.