Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. We do this by creating personalized and relevant dialogue throughout the entire customer journey.
Dialog Direct utilizes sophisticated analytics and customer interaction strategies to reengineer channel processes that deliver a more effective and integrated customer experience, playing to the strengths of today's mix of online and traditional service channels.
With more than 4,500 employees across the U.S. and Costa Rica, we offer lead generation, customer care, inside sales support, social media engagement and order fulfillment services that build long term enterprise value and lifelong customer relationships. – less