Fast paced environment with lack of care or concerns for employees
Nursing Assistant (Former Employee) – Texas City, TX – May 16, 2018
Keeps changing owners no consistency . Manament does not care about there good workers. To much favoritism shown to certain employees . You never see the managers unless your in trouble . Nursing staff and manament shows very little concern for patients. Always never enough help . And no team work .
Bad management, doesn't appreciate it's employees .
N/A (Former Employee) – Williamsburg, VA – March 25, 2018
I worked here for 3 years and my last 18 months were the worst when a new director came. They quickly cleaned house and hired employees from their previous place of employment. Had I not been in the situation I was in, they would have let me go much sooner. Poor management, high turnover rates, inadequate staff, working employees to the ground. I wouldn't even recommend somebody needing psychiatric help to get treatment here.
Nursing Staff (Former Employee) – Texas – March 19, 2018
Requires you to let go of any ethical or moral principals in order for they financial gain. Retaliates against whistleblowers. Management does not support you when you are trying to follow policy and procedures but writes you up when something is missed.
Therapist - Senior Citizen Mental Health Program (Former Employee) – Edna, TX – February 13, 2018
The pace was fast and would have been find but there was very little support from the Director and had to often do work of other staff members. I enjoyed working with the patients but left because of lack of support.
Undervalued employee (Former Employee) – San Marcos, TX – December 30, 2017
Do not work here if you care about the patients you're supposed to be serving. This corporation only cares about money. They have no regard for their staff or for the patients. You will always be understaffed. If you have 24 patients, you'll have three staff members and that's not enough. You and The patients will be left in unsafe situations. The patients here are severely neglected to the point that the state needs to shut this facility down which is something I'm working on. The patients aren't even seen by a psychiatrist.
Not telling (Current Employee) – Wont tell ya that either – November 22, 2017
Regret dearly coming to this company! Managers are cut throat micromanagers but do not fully know job functions. Created hostile working environment for some.. uses other employees to be their informants thats how they can do what they want. Which includes not clocking out for lunch and will take approximately 45 min to an hour because the system will automatically take 30mins for you. Unethical practices rules being changed on a whim... Just buying time until i find something else or fired!
Challenging workplace with excellent learning opportunities
GERIATRIC SOP PROGRAM DIRECTOR (Former Employee) – Montana – November 4, 2017
Diamond strives to provide a work experience that focuses on patient care and healthcare compliance, it provides employees with excellent health & other benefits, and the corporate staff are good folks.
One does experience a "baptism by fire" circumstance initially in most positions with Diamond, until the annual October orientation.
The overall challenge with Diamond employment is working in a contract position far from the corporate office, and successfully negotiating that position in a rural environment. Working in a bifurcated environment while trying to make it seamless is a paramount struggle.
Knowledgeable corporate team members
PTO is a "use it or lose it" benefit, with 10 day maximum per quarter, so the holiday season can be rough
Conservative organization with huge upside potential
Director of Business Operations (Current Employee) – Williamsburg, VA – October 30, 2017
The organization is a mix of management contracts and freestanding behavioral health facilities. The service lines that I support are well respected and provide vital services as community partners. The operations have year over year seen fundamental change as the environment shifts toward value based care. This organizations keys on financial performance indicators and struggles to find the balance on improving quality metrics. Clinical outcomes are generally good but patient satisfaction scores are average at best. Never the less, it is satisfying to is seeing those admitted with severe behavioral problems stabilized during their treatment and hopeful for higher quality of life as they are stepped out of our levels of care.
The works helps those that need it most.
A clear divide between line staff and corporate managment
Registered Nurse (Former Employee) – San Marcos, TX – August 29, 2017
Do not work here. Very poor management. Director of nurses is the worst ever, she never involves herself in managing nurses or ever leaves her office. Therefore, there is no accountability to anything. Disorder and chaos rules here. Patients are treated poorly as well unfortunately. There is really no teamwork, no one in charge. Families have constant complaints and no one seems to care. Most disorganized nursing station ever.
Human Resources Assistant (Current Employee) – Clinton, MD – July 20, 2017
The Behavioral Health field is an under served discipline within the medical field so it is refreshing to find an organization who not only cares for the mentally challenge but individuals who do so with empathy and compassion.
My biggest criticism is that the management team focuses more attention on the status of the employee as opposed to the quality of that individual as well as the quality of the overall body of work that individual provides our patients. I find it ironic that the team charged with leading this amazing team does not display any of these character traits.
The hardest thing about the job is knowing that some of the patients will be returning to us soon as there is no support for them in the communities that they live and work in.
I have learned that it is as important to stand up for those who cannot stand up for themselves.
The most enjoyable part of the job for me is knowing that we have made a positive impact on our patients, our communities and each other.
Positive Impact we make in each other's lives
Management team that is not in touch with it's most valuable assets, it's employees
Mental Health Tech (Former Employee) – Washington, DC – July 11, 2017
Very fast paced and challenging job but overall, everyone pulls together to help each other out and that makes it fun. The staff is very informative and always answer questions to the best of their knowledge.
Sometimes there is a language barrier and its hard to understand some staff members