Diamond Resorts Pay & Benefits reviews
United States924 reviews
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Job gives me the necessary tools to succeed. Only thing is that they overwork you. They pay a fair amount every hour and pay checks are reasonable. Great staff , friends you will have forever. Management helps you throughout the day especially when it gets busy.
I made over $350,000.00 here in three months time with my best month being $150,000.00 go work here. They change the pay plan a lot but that’s ok. It’s still a good company with good pay.
They change their pay plan all the time
There is not much to complain about in terms of this company. All management staff that I've had interaction with have been so helpful and welcoming. The most enjoyable part about this job is the people you work with, they really do make you feel like family.
Awesome benefits, great co-workers, scheduling
Low pay than other positions of this type
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Plenty of hours just not enough for full benefits. Management is terrible because there's no consistency. It depends on the time of day and manager. Sometimes they don't even follow policy themselves
My role was to meet with the purchasers of the timeshare in a private office setting, review the closing disclosures to ensure understanding of the financial documents as well as the benefits related to owning the product. It was my responsibility to follow up with these owners periodically to ensure a high retention. Part of that duty included customer service and resolving any customer conflict so as to have happy owners and create a good reputation of good customer service and follow up from Diamond.I loved working for this company and would still be there had the resort not closed down operations in my area due to COVID. The compensation, benefits and management were among some of the best I have seen in the industry. The overall culture created by the leaders in my department especially were exceptional. My direct report is one of the best leaders in the industry. His leadership during my year with Diamond is hands down one of the best! He and I had also worked together at another company which is what led me to the position initially. A company is only as good as its management and this company has some amazing leaders!!!
Benefits, Pay plan, Culture, Management, Great leadership, Good product
Weekends, late nights (part of sales)
Management is non existent in helping. They expect you to figure everything out yourself. Pay is decent the only thing that is good about this place is the benefits. Other than that it’s not worth working here especially at the Tahoe resort. To much of a headache!
I worked the day shift, so I really had no complaint other than we worked outside and it got VERY hot in the summer. Your goal every day is to book as many "vacation ownership" tours as possible. You bribe people to do the tours either while giving them tickets to an attraction, dinner vouchers, vacation vouchers, or just a visa gift card. I was very good at this job, and would be hard on myself if I didn't hit the goal I would set for myself daily. I had good and bad days, just like with any job. There were days it felt like I could book tours all day and everyone qualified, and then there were days it felt like I would spend the better part of every day disqualifying people. The good days kept me around the better part of 5 years, and I still miss it to this day. I loved this job, and my coworkers kept me competitive, but even though it is a beach job, it is HARD work. You have to be able to negotiate with people and deal with rejection really well to be successful. Believing in what you are doing helps too...
at the beach, management, coworkers, fun, 401k match, healthcare
short breaks, hot
Worked as a security officer for about a year, both my manager she supervisor were let go and I was left to take control of a Dept that had no standards. I was not paid for being a manager and then I was let go for not showing up when my schedule was changed while I was on vacation. This resort over works employees, mistreats the workers and doesn’t pay much. Good things about this place were the great employees I worked with. Horrible management but there is nothing good to say about this establishment.
Low pay, long hours under appreciated
I have worked for this company for over 5 years now, and the problems COVID has highlighted are only the tip of the iceberg. I have brought up safety concerns several times with management, ways to deal with these concerns, and why they need to be addressed several times to no avail. I have even predicted a couple events with ways to prevent them and they have not listened. My suggestions were not over the top or impractical. They were simple things to implement and execute. They only listen after someone gets hurt. Problem employees are not dealt with and you literally have to steal from the company to get fired. You'd think that's a good thing, but they give problem employees a pass while they are allowed to freely create a hostile work environment. I do not recommend working for this place unless your alternative is homelessness.
5 days vacation after 90 days, with 5 days sick (prorated, depending on start month), yearly bonuses
Stress, No annual raises besides cost of living, no cost of living raise due to COVID
Best team culture, consistent recognition, and room for advancement. They highly encourage to promote from within the company first before seeking elsewhere. Need to have thick skin in this industry. Great compensation plan and benefits.
Great comp plan and benefits
daily rejection through the day in marketing. Need to be mentally tough.
Diamond Resorts is a terrible place to work. The Diamond property in Honokowai is ugly and out dated. The only thing that matters to anyone there is how much you money you bring in to them and how much you can swindle the customer. Diamond Resorts has one of the worst reputations in timeshare in how they treat their owners and non-sale employees. Their paying scale is ridicules to where you never make any money because you are up against the #1 sellers in the company, so therefore your pay rate is based off of them. They do offer free benefits and a lot of perks to their employees but that is compensation to the lack of pay they give.
Really loved working for this company the only thing that held me back was pay not the company fault. It was my manager at the time.
Had a wonderful time working here. Would come back in a heart beat. Just as long as my pay would equal my work. All I worked with say they would love for me to come back. Would just want a better paying opportunity then the one I had. Other departments pay wonderful. My manager at the time took advantage of my skills. If you go into marketing make sure you get a better commission then minedid. You should the manager I had at