Lack of store hours provided
Apparel Team Lead (Former Employee) – Silverdale, WA – March 15, 2018
I personally enjoyed my experience working for DSG, except during heavy traffic times when our store was understaffed. Our store was not allotted enough hours for employees to provide adequate coverage in each department; which in turn created bad experiences for customers. DSG thrives on customer reviews and satisfaction surveys, which I felt we were inclined to fail with the lack of coverage we were provided. The environment was high stress and high pressure from management.
My job as the apparel team lead was fun, especially during slower traffic times when I could focus on store recovery and organizing displays and floor sets.
Overtime, friendly atmosphere, discounts
Lack of coverage, overworking full-time employees