DigiStream Investigations, Inc.
DigiStream Investigations, Inc. Employee Reviews
Found 19 reviews matching the search See all 20 reviews
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Great place to be
Bilingual Claims Investigator (Current Employee) – San Diego, CA – February 17, 2019
Very good place to work, they train you the right way so there is no wiggle room on what is expected of you, they care about you and the work that you do and it shows
Pros
autonomous
Cons
work can be light some weeks
Awful workplace/bad management
Video Editor (Former Employee) – Los Angeles, CA – February 10, 2019
DigiStream Los Angeles is a pretty awfully run company. The managers are very mean, emotional, and sexist. You have to be careful with the questions you ask in order to not step on any toes. The company is working in the past with DVDs and old/clunky programs. The company does not care about employees and does not want you to succeed. The only positive part about DigiStream Los Angeles is that they will literally hire anyone because they are so desperate because so many people are leaving.
Pros
co-workers are very nice
Cons
short breaks, bad managers, low pay, expensive benefits
Most don't stay long
Field Investigator (Former Employee) – Haddonfield, NJ – February 10, 2019
The investigator position at this job has an incredibly high turnover rate, I believe the average investigator stays for 8 months. Investigators are fed with propaganda from upper-level managers on all of the promotion opportunity's at the company. A very small amount of investigators get the opportunity to the move up at this company. Fact of the matter is, this position is a job opportunity, not a career opportunity.
Cons
Long work days
Growing company
Investigator (Former Employee) – CA – January 30, 2019
Good managers. Growing company. Great place to gain experience. Culture of working hard. Investigating something new everyday is pretty exciting. Can be lonely if you work as a field investigator, but that's for some people. If not, DigiStream has plenty of online investigators too who work from the office.
Wouldn't Recommend
Investigator (Former Employee) – Sacramento, CA – January 20, 2019
First of all, lack of career advancement. Very poor management with the exception of a few. Lots of work expected to be in a short amount of time with low pay. Environment is very stressful and they don't seem to have it all together. Constant problems with their software both in the office and field. They do provide their own vehicle and equipment which is a plus. Overall, not worth working and stressing out for such a low wage.
A great place to work!
Private Investigator (Former Employee) – Central Valley, CA – October 25, 2018
The best part of working for DigiStream is the opportunities for growth within the brand. The top management definitely takes the time to seek out and praise the people who are working hard and passionate about the business. There are many opportunities to transfer to different locations, different positions both laterally and upwards. The most enjoyable part of working for DigiStream is the community and unity of the brand, even though its nationwide. The training is well constructed and executed.
Pros
Wellness program, friendly management, benefits, opportunities for growth
Cons
Weather conditions can make surveillance tougher
Great Work Environment
Research Analyst/Desktop Investigator (Current Employee) – San Diego, CA – August 13, 2018
I love what I do as a research analyst, I feel there is a new challenge everyday that I can successfully undertake everyday. I feel very happy in my position.
Do not even apply
Analyst (Former Employee) – CO – May 28, 2018
Do not work here. It'll be a complete waste of time. The guy who trained me was awful. The work is so boring, and the management in branch is horrible. The "general manager" will only acknowledge when he needs something or when one of the partners comes and visits. Also, if you aren't perfect in every way in your position you're gone. While other positions that are lacking and employees that are completely horrible stay. The insurance offered is horrible. And the employees suck up to the boss and will throw you under the bus, but then will talk behind the boss's back. Don't trust anyone. Also, apparently the "clients" are more important than employees. And your supposed "raise" is only a dollar because apparently that's all "you are worth."
Pros
None
Cons
All of it.
Management vs No management
Account Manager Representative (Former Employee) – California – May 18, 2018
Every day is different. Speaking and meeting with employers/attorneys to sell and educate the client base. Mangement is inconsistent and you are the one person that cares for your well being. Culture is different in every office and that doesn't carry over into enjoying the culture, again inconsistent. Hardest part was to watch upper management take over when you are succeeding. They want the credit. Best part ..meeting new people.
Pros
exciting and different
Cons
lacks consistancy
Great Place To Work
Field Investigator (Current Employee) – New England – April 19, 2018
A difficult but rewarding job. Long periods of sitting in the van but when someone gets active its a rush!
Learned a lot of surveillance skills and enjoy working with the other field investigators.
Hardest part are the days when someone isn't active which sucks because you feel like you wasted your time.
When someone goes to a ballgame or to play basketball its great though.
Learned a lot of surveillance skills and enjoy working with the other field investigators.
Hardest part are the days when someone isn't active which sucks because you feel like you wasted your time.
When someone goes to a ballgame or to play basketball its great though.
Pros
vehicle, people I work with
Cons
long days, pay could be higher
Best job ever
Workflow Assistant/Research Analyst (Current Employee) – New England – April 19, 2018
Not many people can say they love their job, but I'm lucky enough to be one of them. This company is great at recognizing your skills and strengths. If you are patient, hard-working, and mesh well with the rest of your office, there will be room for you to move up. If they find that you are particularly good at something, they will make it part of your job.
Pros
Collaborative environment, recognition of strengths, benefits
Cons
Office distractions, company growing pains
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Field Investigator
Field Investigator (Current Employee) – New England – April 19, 2018
This is the first job I've had where I'm treated with respect like an adult. Management is actually awesome and they're really understanding and want to do everything to help you succeed at your job. I've been here long enough that my coworkers feel like family and we get together usually every couple of months and have ping-pong tournaments and go out for drinks or something fun. Another plus is that you don't have to buy your own equipment or use your own car, everything is provided to you by the company and you're trained by experienced investigators who are your peers.
With that being said, there are some downsides to this type of work. It's stressful, there's a lot expected of you, early mornings long hours, spending 8+ hours a day in a van, if it's hot out well you're going to be dripping sweat and if it's cold out, you're going to be freezing. You will be coached and receive constructive criticism on your footage because the company has really high standards for footage. But let's be honest this job isn't for the faint-hearted or someone who's nervous about following people around who don't know they're being followed. It's a job for risk takers and people who don't want a normal 9-5 desk job.
I love this job because yeah it's tough work, but I'm supported by my coworkers and management and honestly the adrenaline rush from catching a claimant breaking their restrictions is the best feeling.
With that being said, there are some downsides to this type of work. It's stressful, there's a lot expected of you, early mornings long hours, spending 8+ hours a day in a van, if it's hot out well you're going to be dripping sweat and if it's cold out, you're going to be freezing. You will be coached and receive constructive criticism on your footage because the company has really high standards for footage. But let's be honest this job isn't for the faint-hearted or someone who's nervous about following people around who don't know they're being followed. It's a job for risk takers and people who don't want a normal 9-5 desk job.
I love this job because yeah it's tough work, but I'm supported by my coworkers and management and honestly the adrenaline rush from catching a claimant breaking their restrictions is the best feeling.
Pros
All expenses paid, equipment provided for you, management is understanding and communicates well, teamwork encouraged
Cons
Early mornings, long days, stressful at times
Company vehicle, camera, laptop, gas card.
Surveillance Investigator (Former Employee) – Davis, CA 95618 – January 3, 2018
Great job for someone who likes to drive a lot, see new places, and isn't afraid to sneak into restricted locations. You never know where you will end up from day to day, which can be exciting. Long hours spent hiding in a vehicle. Following, tailing someone clandestinely can be difficult but thrilling. Lots of report writing. Fair pay.
Stressful job
Field Investigator (Current Employee) – Los Angeles County, CA – August 17, 2017
If you don't want a life, work for Digistream. You have to wake up really early and drive far sometimes only to be stuck inside a vehicle for up to 8 hours at times. No real break either
Regressive Environment
Investigator (Former Employee) – Sacramento, CA – August 13, 2017
Does not help people grow. Very hard to communicate with managers in a serious way. Typical day is stressful and culture is confusing. Lots of changes that don't make sense.
Pros
decent pay
Cons
short lunches, management is bad
Horrible place to work
Field Investigator (Current Employee) – North East – July 17, 2017
They hire, then fire for no cause. It's tough because then I need to deal with how I'm going to handle telling the FI's and basically lie to them throughout.
Pros
Vehicle that's it, other then that they treat you like garbage.
Cons
Everything it's unfortunate
balance of patience and productive
Private Investigator (Former Employee) – Los Angeles, CA – July 18, 2016
Overall my whole outlook on the company is great. The job does take a lot of patience and sometimes you work long shifts and it does conflict with family time due to working a lot and weekends. They have bonus every month that's a plus. management is great never had an issue with anyone there. Raises are every year and the only way to get a good decent check is with over time but ot is never assured but you do get to travel a lot.
Pros
work on your own
Cons
doing surveillance on hot days is horrible
Long Hours, Weak Compensation, Good Management
Field Investigator (Former Employee) – Greater Seattle Area – September 11, 2015
Long days in a hot van with low starting pay. If interested in lots of travel this may be the job for you. Payed for travel but not reimbursed for purchases made until the end of the month. Caring management who wants you to succeed. Overall rating 2 1/2-3 stars for this postition.
Pros
management
Cons
long hours in a hot van for low pay