This is a start-up environment, which means that there are going to be a lot of changes in structure and organization. That said, the company does try its best to keep its employees informed on current changes. As a Digital Specialist, I managed the reputations of 15 clients and did marketing via social media platforms. My prior knowledge in social media definitely was put to use, as when I started there was no formal training process. Now, as a Senior Support Specialist, I train incoming Digital Specialists on handling the needs of their clients and how to best market through social media. Some incoming DS's know more about what we do than others, so compensating for that can be difficult at times. However, I put my best foot forward in supporting my trainees, as the more they know will help reduce churn among our clients.
openness to talk to management