pto was accrued
They promise 40 hours of sick time and PTO and it will be ready once you are on the floor after the 90 day period but they will only give you maybe 4 hours every month and they will say the 40 is accumulated over time..They will also deny PTO requests and approve their favorites instead of yours..Or they will choose to send you home and make you use your PTO or sick time to cover the hours they took from you..When they could have just let you stay.
Typical. 5 days depending on length of time worked. This used to be an amazing company, now it's just a usual call center. DO NOT get to comfortable