Senior Client Manager (Former Employee) – Palo Alto, CA – June 30, 2018
Company was too big. A lot of middle management that really did nothing that I could see. Internal processes bogged you down so once you closed a deal it was often hard to get the order placed than it was to win the business.
Client Specialist/Manager (Current Employee) – Valencia, CA – June 8, 2018
Dimension Data is a worldwide entity that caters to their clients needs. I've learned alot at this company that I would not have received at any other global company. They take the time to train you into a employee for the future.
Systems Engineer (Former Employee) – Fresno, CA – June 7, 2018
Great place to work; lots of work opps and room to excel. Had the best engineering time, unfortunately i did not get the opportunity to stay a little longer - would've been a blast. Given the chance - i would not mind going back...
This company struggles integrating acquisitions into the business.
Level lll Support Engineer (Former Employee) – Massachusetts – March 19, 2018
Some positions and processes need to be refined. There needs to be more forethought when integrating clients into ServiceNow.Working in the ticketing system requires a certain knowledgeability of the individual user so to not 'work' tickets incorrectly. This causes confusion. The ticketing system should be thought out with the SOM and SOP so that the right group is involved with the solutions rather than an individual's personal knowledge of an environment.
Great place to work but lacks in management therefore causes issues regarding advancement, values, and overall job expectations. Bad management causes employee to question value and in turn work quality reflects.
While I was able to work from home 100% of the time, the hours worked dealing with project spread world wide did start to take a toll. It was originally really nice to be able to just walk down the hall to the office but after a year+ it started to become a chore. I began to miss the personal interactions of going to an office with other workers and being able to collaborate together to solve problems. Dimension Data was a friendly company and my compensation was equal to the level of work. If you are looking for a company that appreciates their employees then I would recommend Dimension Data.