Insurance Agent (Former Employee) – N Little Rock, AR – October 15, 2018
It was a mediocre job experience. I have definitely been in worse places, but I have also been in much better. Although I am grateful for the two or three years that I was employed with Direct, I did not enjoy the gimmicky tactics that agents were expected to use to drive business.
CALL CENTER TEAM COACH (Current Employee) – Baton Rouge, LA – October 8, 2018
no pay and long hours also you do get a position but the pay does not increase they have late shifts 11-8. my supervisor was great she really worked hard to help as much as she could but its only so much one person can so
Sales Associate (Former Employee) – Florida – August 15, 2018
Horrible company to work for.. Micro raises and no advancement opportunities. Absolutely no annual bonus and if you happens to get it will be between 1 to 5 cents. Lots of work and they will find a way to add more.
INSURANCE AGENT (Former Employee) – Jackson, MS – August 14, 2018
Usually got to work about 9 am. Not much to do other than keep an eye on your cash drawer and make sure your customers have paid on their policies. New policies were sometimes a hassle because the new customer did not always have everything. Endorsements and renewals were the easiest.
LICENSED INSURANCE AGENT (Former Employee) – Virginia Beach, VA – August 8, 2018
I'd go back if I weren't tired of the paybacks. It was a fun challenging environment and the managers really cared about your success. Hardest part of job was trying to sell life insurance as an auto insurance provider.
Insurance Sales Agent (Former Employee) – Baton Rouge, LA – July 27, 2018
I love working at Direct as a agent. I learned how to sale insurance to customer and offer other coverage that they may need. Direct taught me how to be a great agent that I am now. Thank you Direct General
Customer Care Specialist I (Current Employee) – Baton Rouge, LA – July 12, 2018
I went and tried to advance by applying for 2 different positions online. I did get interviews but I never would get pass it because of something that I didn't know about or something I needed to do that I was suppose to know about. The people I work with are awesome.I wish I had a lot more training sometimes but I get through it by taking it step by step day by day.
Auto Property Damage Claims Representative (Former Employee) – Tampa, FL – July 11, 2018
Work processes could be better but the company needs to listen to the employees! A lot of time wasted on non-productive meetings. Not a very positive environment and some of the employees get into physical altercations!