Sales agent (Current Employee) – Alabama – January 7, 2019
This job is by far the worse job ever working in Insurance. The managers are terrible. Mess is kept up between agents due to the managers. the managers have their favorites, who they promote and have as their snitches. We are all grown, other agents/managers tries to find reasons to get someone fired. Then you get charge backs for customers who policies cancel. So you may go months with out getting commissions. customers cancelling their policy is beyond the agents control. So why should the agent lose money they earned for writing another policy for another policy that cancelled. Direct is an unfair company and not professional at all!! STAY AWAY...
Customer Service Insurance Agent (Former Employee) – fort myers – November 12, 2018
I wanted to grow but i want to learn no one would want more trainnng also no one would try to help out just welll others that would be new wont show interset like i did its sad others get to stay did not do much work. When i was with direct in 2011 that team was #1 but in 2018 not good work lack of workinhg.
Insurance Agent (Former Employee) – N Little Rock, AR – October 15, 2018
It was a mediocre job experience. I have definitely been in worse places, but I have also been in much better. Although I am grateful for the two or three years that I was employed with Direct, I did not enjoy the gimmicky tactics that agents were expected to use to drive business.
CALL CENTER TEAM COACH (Current Employee) – Baton Rouge, LA – October 8, 2018
no pay and long hours also you do get a position but the pay does not increase they have late shifts 11-8. my supervisor was great she really worked hard to help as much as she could but its only so much one person can so
Sales Associate (Former Employee) – Florida – August 15, 2018
Horrible company to work for.. Micro raises and no advancement opportunities. Absolutely no annual bonus and if you happens to get it will be between 1 to 5 cents. Lots of work and they will find a way to add more.
INSURANCE AGENT (Former Employee) – Jackson, MS – August 14, 2018
Usually got to work about 9 am. Not much to do other than keep an eye on your cash drawer and make sure your customers have paid on their policies. New policies were sometimes a hassle because the new customer did not always have everything. Endorsements and renewals were the easiest.
LICENSED INSURANCE AGENT (Former Employee) – Virginia Beach, VA – August 8, 2018
I'd go back if I weren't tired of the paybacks. It was a fun challenging environment and the managers really cared about your success. Hardest part of job was trying to sell life insurance as an auto insurance provider.
Insurance Sales Agent (Former Employee) – Baton Rouge, LA – July 27, 2018
I love working at Direct as a agent. I learned how to sale insurance to customer and offer other coverage that they may need. Direct taught me how to be a great agent that I am now. Thank you Direct General
Customer Care Specialist I (Current Employee) – Baton Rouge, LA – July 12, 2018
I went and tried to advance by applying for 2 different positions online. I did get interviews but I never would get pass it because of something that I didn't know about or something I needed to do that I was suppose to know about. The people I work with are awesome.I wish I had a lot more training sometimes but I get through it by taking it step by step day by day.
Auto Property Damage Claims Representative (Former Employee) – Tampa, FL – July 11, 2018
Work processes could be better but the company needs to listen to the employees! A lot of time wasted on non-productive meetings. Not a very positive environment and some of the employees get into physical altercations!