Questions and Answers about Direct Energy

Here's what people have asked and answered about working for and interviewing at Direct Energy.

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  • What is the work environment and culture like?
  • How are the working hours?
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18 questions

You apply, get a call to come in for a interview, then a phone call interview to see how you sound on the phone with customers.

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I left because it is a sales job. If you do not meet your goals (even if the season is a bad one) you WILL be written up and eventually fired. Upper management is threatening people. Its a constant culture of fear. I never met anyone that worked there longer then 2 years.

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Seperate the sales from the customer service

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Health insurance, vacation, potiential bonus

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A couple weeks, phone interview, face to face, drug and background check

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Yes this is a global company.

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Once per year

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I enjoyed the first couple of years

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Unlimited if approved by manager.

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Half hour lunch, and two fifteen minute breaks. Work the full 7 hours non-stop

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