Questions and Answers about DirectSat USA

Here's what people have asked and answered about working for and interviewing at DirectSat USA.

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15 questions

Field Supervisors must be available to answer the phones by 6am, and don't shut down until at least 4 or 5pm if they aren't closing. If they are closing you don't get to shut down until all reports are sent and all technicians are home, sometimes as late as 9 or 10pm.

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If I was afraid of heights, or if I cared to crawl under houses. They asked if I was able to lift X amount of pounds. If I had a valid driver's license. Just basic, no non-sense type questions.

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Benefits include: 401k after 6 months of employment, 3 days paid sick, 2 weeks paid vacation first year, safety rewards, DirecTv packages for minimum costs. Health/Dental/Eye/life Insuance/Short and Long Term Disability/Aflac after 90 days.

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I don't tell people I worked there, I told people that I worked for Directv

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Give managers necessary responsibility’s so they have time to work with techs.
Focus on creating a family surroundings so techs feel special instead us always feeling left out

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Burning out due to doing the work of 2 full time supervisors for nothing more than being told "People up high have noticed", and for less take home pay due to insurance prices going up.

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12+ hours a day, typically starting tasks at 5:30am and working until between 5 and 6 before shutting down if I'm not closing, or upwards of 9-10pm if I am closing.

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Employees are the life blood of your business.

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Poor healthcare and all basic benefits. Costly for what is offered.

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4 weeks per year. Adds up over time.

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