Its a phone job. That's it..
No opportunity to suggest or implement improvements, no opportunity to go above and beyond. Just come in, sit down, stick to the script and go home.
This place is a good employer as far as time off, benefits, and so on. But if you want to grow, it does not offer much.
Unless you break the glass ceiling and make it into upper management, this job is best used as a tool to pay for school.... if you can work out the schedule that is.
Tuition Reimbursement is strong.