Account Manager (Former Employee) – New Albany, OH – October 17, 2018
Discover was such an amazing place to work, it was by far one of the best places of employment I have ever had. If I didn't move out of the state I would have stayed at Discover for a long period of time. You could really tell how much their employees meant to them.
Customer Service Representative (Former Employee) – Phoenix, AZ – October 15, 2018
Great Job very fast paced and good management . Gave me experience I needed in learning how to be a great customer service representative . Got paid time off would of really liked to work full time but was not offered in the position . A lot of opportunity to grow and become better and move up in the company .
Customer Service Representative (Current Employee) – West Valley City, UT – October 12, 2018
Productive and fun working enviroment. Great culture, managment is flexxable with scheduling. Work events all year around. Competitive pay, great benefits such as pto, medical leaves, dental and health insurance.
My experience was not a pleasant one, the manager gossiped about all her employees very negatively. It was a hostile working environment. Some employees were nice but the management team had poor leadership.
Discover was a great way to enter corporate America.
Database Specialist for HQ Team (Former Employee) – New Albany, OH – October 5, 2018
The hardest part of working for Discover Card was realizing I did not get summers and a number of holidays off that I was accustom to getting off while teaching school. I only encountered one difficult employee that I had to interact with on a daily basis. My department manager was very aware of the situation and very helpful and supportive with dealing with her. My plan was to retire from Discover. Unfortunately my position was eliminated during a department reorganization. At the time, I was very disappointed. In hindsight, I was very thankful that Discover was there for me when I needed that security the most. I had been with Discover about 4 years when my husband was diagnosed with a brain tumor. He lived for a little over 2 1/2 years after the diagnosis. HR and my manager were extremely supportive and flexible with my schedule - insuring that I was never at work if I was needed at home, the hospital or taking him to the doctor's office. Between awesome insurance coverage and my flex spending account, we had no outstanding medical bills when he died.
401k plan, great health insurance, flex spending account
The one one difficult person that I had to deal with when I first started
Collections Specialist (Former Employee) – New Albany, OH – October 5, 2018
they have good benefits for their employees. A work out facility, discounts 4 wks of paid time off.
you can earn prized, Gift cards for the extra hours that you come in. the downside is, they are very competitive to get the good bonuses, just to compete you work more hours witch takes from family life.
good benefits and 4 wks of vacation as a new rep
your family life suffers with the hours that you do to compete with the bonuses.
Fraud investigator (Current Employee) – New Albany, OH – October 4, 2018
The company is great in a whole but they are more customer service base then business not all customers are good customers and everyone is not honest but discover lackes staying fern on having bad business the loss of money to fraud is crazy and with no justice behind it not just with discover but all cc fraud is the highest paying job cuz its easy and the police don't do much