DISH
DISH Employee Reviews
Found 4,048 reviews matching the search See all 4,659 reviews
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Great opportunity for high paced environment
Operations Manager (Former Employee) – Denver, CO – January 20, 2019
The goal as an Operations manager was to accomplish the tasks you set for the day such as managing interruptions, development and training of managers, reports and stats, budgeting and daily operations of running your facility.
This is been my worst ever experience at a work place people do not go to work here they do u so wrong. It’s a temp job they don’t plan to hire u when
Manufacturing Associate (Former Employee) – Spartanburg, SC – January 21, 2019
This was the worst place I’ve ever worked management all needs to be fired this is a temp job they say it’s temp to hire they lie they go around telling lies on u there racist and they have only one thing in mind to never hire u if your white your going to slaved drives u black u straight u cool with these crooks people do not apply here I worked so hard for this place and they make up lies on u stay away for you on good
Pros
Bad
Cons
Really bad
Good work place but not for everyone
Customer Service Representative (Former Employee) – El Paso, TX – January 18, 2019
Good pay, good team support, great incentives and benefits, discount on services, great place to work for customer service...
hardest things about the job: good schedules aren't always available, and most calls are angry customers.
hardest things about the job: good schedules aren't always available, and most calls are angry customers.
Pros
you get prices from premium channels and for having good numbers
Cons
a lot of customer complaints, calls from customers that are not tech savvy trying to follow your instructions.
The Bad Place
Resource Center Specialist (Former Employee) – Alvin, TX – January 18, 2019
Seems like all seasoned supervisors and managers who are consistent and are good performers always get let go when they have too many years working for DISH. I would think you want to keep these stable employees, but DISH let's them go to save money.
Cons
Always working Mandatory overtime
Grea company to work for
Cable Technician (Former Employee) – Dickinson, ND – January 17, 2019
I had an excellent Boss, I was a subcontractor so I did not receive any benefits but made great pay! Some long work days but home every night. Knowledge of sales would be helpful.
Poor Work Environment
Field Service Specialist (Former Employee) – Monmouth Junction, NJ – January 17, 2019
The only good thing about the job was decent health benefits and 401k plan. The work itself, the hours, the environment, and management, were all to be desired and lacking on all fronts. There was a very high turnaround for field technicians, and for these very reasons. The entire over one and a half years that I worked there until I left, I was the most recent retained field technician. All others after me came and went. That says something.
Pros
Benefits
Cons
Everything Else
Intense training and devotion required
Technical Support/Customer Service (Former Employee) – Hilliard, OH – January 17, 2019
Dish would prefer robots to take customers calls. Very strict processes in every position.
Over all strict attendance and scheduling
Turn over is super high
Over all strict attendance and scheduling
Turn over is super high
Pros
Performance bonus
Cons
Weekend shifts required
Bad management
Cable Satellite Technician (Former Employee) – Duquesne, PA 15110 – January 17, 2019
Loved the job management sucked at my location they don't care about your well being you ask for help and will not receive any they don't tell you all that you need to know in training certain locations are racist they tell you they don't want to see you fail yet put you in situations that there is a high chance of you fail seem like the rules change at anytime
Pros
No one is looking over your shoulder
Cons
They dont care about your well being at all
good management
TECHNICIAN (Former Employee) – El Monte, CA – January 16, 2019
great team atmosphere great management you will work long hours for little pay sale goals are too important and will effect number of hours also will effect your pay and work schedule
Pros
great team
Cons
sales too important
Stressfull
Retail Service Agent (Former Employee) – Denver, CO – January 16, 2019
Very stressful and disorganized and tge training was inadaquate. The company assumed that staff knows more then they do and does not provide adequate back up training when needed.
Pros
Cafateria on site
Cons
Managment unorganized
Great Incentives
Dish Technician (Former Employee) – Chicago, IL – January 16, 2019
Working with Dish was okay. Except there was a change in the way management handled many things. Very focused on tech numbers rather than job quality.
Pros
lunches and morning huddles
Great place to work
Tech Agent/ Customer Service Rep (Former Employee) – Tulsa, OK – January 15, 2019
I honestly liked working at Dish. Its definitely a place where its what you make it. It can be stressful at times, but they also make it a fun place to work.
Pros
different activities
Cons
benefits, stress
Stressful and Competetive
Customer Service Representative (Former Employee) – Tulsa, OK – January 15, 2019
Hours are not flexible - you are given a schedule that you cannot change and must work and if you leave more than 3 times you were fired. Which included if your kid or family member got sick, or if you got sick, or if life happened 3 days out of the year you were fired.
Pros
Room for advancement
Cons
Everything else
ok place to work
Inside Sales Agent (Former Employee) – Roseland, NJ – January 15, 2019
it has a state of the art facility to work, good schedules available for those whom may be attending school. relaxed and some supervisors are really good.
Pros
pay
Cons
dress code for call center
Decent place to work
Satellite Technician (Former Employee) – Evansville, IN – January 14, 2019
The managers at my office were great and loved working for them. Everything else about the company was just horrible. Could complain all day but don't have the time.
Customer survey are dumb because you can do everything for the Customer spend an extra 3 hours at their job and they still tank your scores for reasons like didn't talk enough (was friendly, but not talkative)
Customer survey are dumb because you can do everything for the Customer spend an extra 3 hours at their job and they still tank your scores for reasons like didn't talk enough (was friendly, but not talkative)
Pros
good starting job for younger people and if you worked there a while
Cons
job security and hours
No job security
Customer Service Representative (Former Employee) – Harlingen, TX – January 14, 2019
No real training and you make 1 mistake and the QA team is on a hunt for 2 more to fire you instead warning you and training you properly. Pay is not worth it for all the back to back customer complaint calls about Dish losing more and more contracts on local channels and premium channels like HBO. You get in trouble if your on a call to long to try and take care of the customer and you get in trouble if you transfer the customer to many times. It's a double edge sword the way they want you to help the customer without getting in trouble. They have a high turnover rate with there supervisors and everybody teaches you differently. they are inconsistent when it comes to training you. I was a good employee. never complained and did what I was trained to do. I made 1 mistake and QA team took that and hunted down 2 more like it to say I have a negative pattern. If they just would have helped me correct my mistake and trained me properly, they would have had a happy employee.
Pros
You earn sales points to buy merchandise
Cons
pay and job security
Overall rating
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Diversity score
Comparably
Diversity Score
Diversity Score
TOP15%
In the Top 15% of similar size companies
The Comparably Diversity Score tracks how positively diverse employees rate their experience at DISH.
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