DISH Employee Reviews
Review this companyJob Title
All
Location
United States6,947 reviews
Sort by
Found 6,947 reviews matching the searchSee all 8,463 reviews
Upbeat environment with lots of support
CSR III (Former Employee) - Bluefield, WV - March 18, 2021
Featured review
DISH selected this as a representative reviewI worked here for a little over 4 years. I had friends at work, we all seemed to feel united, and management was very supportive. The benefits were good, and the opportunity for advancement was always present.
Pros
supportive management, fair requirements
Cons
customer service is stressful
Was this review helpful?
Official response from DISH
June 1, 2021Thank you for your amazing contributions to DISH! We appreciate you and your time with us.
Love this place
Customer Service Representative (Current Employee) - Illinois - October 1, 2023
This company is so diverse, everybody helps everybody. Management is always there to go to if needed, you advance at your own pace. Lots of fun and knowledge!
Pros
Everything
Cons
Things change very quickly sometimes without notice
Was this review helpful?
DISH insights
What people like
- Supportive environment
- Ability to meet personal goals
- Ability to learn new things
Areas for improvement
- Sense of belonging
- Overall satisfaction
- General feeling of work happiness
Darkness
Dish Technician (Former Employee) - Port Saint Lucie, FL - September 30, 2023
What is the best part of working at the company? Working by yourself meeting new people What is the most stressful part about working at the company? Working with a FSM that don’t care for helping but hoping you to fail. It used to be about Customer Service now it’s about sales to make the management money not you. Plus you’re timed on a job and they don’t know what the job in tails is. Like you have 1 he 30 to do a job but the that job requires you to install new coax cable then expect you to sell all that in a small time but you worked a extra hour a big no no. What is the work environment and culture like at the company? They don’t care about you they say they do but it’s a lie. Don’t fall for it FSM In Port St. Lucie will back stab you and get you fired. Company is going down hill What is a typical day like for you at the company? Sweating, and selling to customers who can’t afford to spend 450 bucks like people on SSD then go home felling miserable
Was this review helpful?
Great company
Sales Associate (Current Employee) - Roseland, NJ - September 29, 2023
Great work environment, money is there, easy going job if you enjoy over the phone sales. Nice offices. Management is always very helpful and make sure you succeed every step of the way.
Was this review helpful?
It’s work
Technician (Former Employee) - Bristol, TN - September 29, 2023
Requires dedication but can be rewarding if you put in the work some days are long others are short but it puts food on the table not someone I would do forever
Was this review helpful?
It's ok but company priorities need improvement.
Senior Customer Service Representative (Former Employee) - El Paso, TX - September 25, 2023
Going in - you will meet new connections from all places of all levels. The environment is wonderful - there are arcade games that are constantly cycled out, a cafe that caters to your needs, vacant rooms you can use if you're having a panic attack, etc.. The negative side, in my opinion, far outweighs the pros. The company, in my experience, prioritizes the it's appearance; going fast and big, optimizing itself for the fastest, maximum growth possible. That's fine and dandy and all, but only if we had systems that actually worked. After the cybersecurity incident that everybody knows about, everything boots itself offline almost everyday. IT department might be "hard at work", but it's not enough. Not to mention our lovely managers. Don't get me wrong, out of the 10 or so managers, there are only 2 that are awesome. The others do more work to avoid accountability, rather than head into the trenches with you and find a solution. I liked the job, and I would recommend that you definitely apply and experience this place for yourself. You might get better or worse, it's just your luck.
Was this review helpful?
Rewarding job
Technician (Former Employee) - Chanhassen, MN - September 25, 2023
The type of work allows for ample troubleshooting and problem solving. If you don't like either of those, you won't do well. It's not as simple as "plug this unit in and go"
Was this review helpful?
No
Field Operations Supervisor (Former Employee) - Lowell, AR - September 25, 2023
It is not too bad of a place to work as long as the management group you have is good. Every office differs from the other even though they are not supposed to
Was this review helpful?
For this job, you might need to act more like a car salesman than a technician
In Home Technician (Former Employee) - Montgomery County, PA - September 24, 2023
A typical day at work, You start your day by checking your work phone for your assigned routes to determine if you're working that day (which may be fewer than three days a week). Your morning routine includes going to the warehouse for a brief 10-minute meeting, loading up your van, and then heading out to your assigned routes. While at your customers' houses, you may need to call your managers for safety checks, assistance on difficult receivers, or when working on elevated areas like rooftops. Most receivers can take up to 30 minutes or even 4 hours to set up. At times, reaching your managers can be challenging, as there are usually ten or more technicians working in the field. The most stressful aspect of the job is selling products to customers. You're expected to persuade them to make purchases, and your performance is measured by metrics. Falling short on sales can lead to issues with your managers. After completing all your routes, typically around 5 or 6 pm, you might be eager to go home. However, you must check with the dispatcher to see if there are any additional routes. If you're fortunate, they'll clear you to return to the warehouse, tidy up your van, and clock out. But if not, they may assign another route, which can be stressful and frustrating, causing you to work longer hours.
Was this review helpful?
Could use some help
Retention Representative (Former Employee) - Phoenix, AZ - September 22, 2023
Great culture but very outdated product. Micromanagement to the core. As a retention representative my tenure was short lived due to not enough management support
Was this review helpful?
Jobs at DISH
Good days work.
Satellite Dish Installer (Former Employee) - Terre Haute, IN - September 21, 2023
What is the best part of working at the company? The company took good care of their customers and employees. What is the most stressful part about working at the company? The push to sale items to customers. What is the work environment and culture like at the company? Fast paced but focused on doing the job right. What is a typical day like for you at the company? Driving from job to job. Hard work at each job.
Was this review helpful?
Horrible place to work
Supervisor (Current Employee) - Denver, CO - September 21, 2023
Horrible management at the Denver distribution center. The gm doesn't do anything and two of the other managers are never on the floor. They talk big like they care but are never around when things get tough. They think and talk like they're leaders but they can't back it up. Supervisors run the show and don't make enough money to do it. Supervisors are expected to always be on call even when on PTO and get punished for being off. There is no work life balance. Several rounds of layoffs recently because the company is so far in debt and losing customers every month.
Pros
None
Cons
Horrible management from the top down
Was this review helpful?
Job duties
Customer Service Representative (Former Employee) - Harlingen, TX - September 19, 2023
Job wasn’t bad until moved into a department without wanting to. Wasn’t able to accommodate around my pregnancy. Environment was fun and friendly. Calls were definitely high volume.
Was this review helpful?
Good place to work
Technician (Former Employee) - Denver, CO - September 18, 2023
When I worked for dish it was great, worst part of the job was the push to make install techs salesmen. Other then that the Denver team was fantastic.
Was this review helpful?
Productive and fun to work with
Cable Technician (Former Employee) - Salisbury, MD - September 17, 2023
Working with dish network was a good experience and teaches a lot. My supervisor was very helpful and tried to work out situations in best amicable way
Pros
Good company to work with
Cons
Short breaks Nice company
Was this review helpful?
Your a salesman that easily replaced
Installation Technician (Former Employee) - Tigard, OR - September 16, 2023
They don’t give a Shi* if u are a good tech they just want you to trick old people into buying things they don’t need. This was one of the worst jobs I have had and they make u feel like u have no value unless u are doing sales. U also make shi* money for an extremely hard job. This job should pay upwards of 30-35 an hour to start . u start at like 19 have to wait a year before any pay raise.
Pros
Learn how to lay cable and some construction skills
Cons
Your time and effort is not reciprocated
Was this review helpful?
Overall great place to work
Tier 4 technical support (Former Employee) - Remote - September 15, 2023
The company does great with providing a good work life balance with multiple shift options and best of all being able to work from home and they also have a lot of opportunity to grow with the company.
Was this review helpful?
The people made it worth it
Ops Manager (Former Employee) - Tulsa, OK - September 15, 2023
Unfortunately, this place fails in the work/life balance category. Definitely felt like we were encouraged to put work first and family, health etc after. I stayed because of my co-workers, the majority of whom were amazing and fun people to work with. I left for another job that had a completely different corporate culture, which led me to realize how toxic things were at Dish. I learned a lot during my time there, but I sacrificed more.
Was this review helpful?
It was ok
Account Executive (Former Employee) - Phoenix, AZ - September 14, 2023
Working there had good and bad things about it. Good: There is money to be made if you're good, training and support is available always, people are cool, snacks Bad: stressful days, things change often, can't keep staff including managers, pay changes often as you rely on commission.
Was this review helpful?
Productive and fun place
Office Assistant (Former Employee) - St Croix, VI - September 13, 2023
The management team was professional and understanding, very great place to work. Honesty wish I never left . Would recommend to someone who is good a sales.
Pros
Weekends and some holidays off
Cons
No healthcare benefits or retirement benefits
Was this review helpful?
Bad Management
Technician (Former Employee) - Killeen, TX - September 13, 2023
Terrible management was very lazy i enjoyed my job just the managers. They are very lazy and do not want to help there technicians out most of the time.
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at DISH. Our community is ready to answer.Ask a QuestionOverall rating
5
1.8K
4
2K
3
2K
2
1.2K
1
1.5K
Ratings by category
3.0 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Compensation/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.9 out of 5 stars for Management
3.0 out of 5 stars for Culture
Ratings from women
2.9
InHerSight Score3.1Personal Development
3.0Career Opportunities
2.7Family Support
Women rate the female-friendliness of their workplaces on InHerSight
Questions about DISH
- What is the best part of working at the company?Answered by DISH
- How is feedback from management delivered at DISH?42 people answered
- What is the work from home policy at DISH?38 people answered
- What questions did they ask during your interview at DISH?Answered by DISH
- What is covered by the health insurance at DISH?Answered by DISH
- How do you feel about going to work each day at DISH?Answered by DISH
- On average, how many hours do you work a day at DISH?Answered by DISH
- What is the most stressful part about working at the company?Answered by DISH
- How flexible are your working hours at DISH?20 people answered
- What is the interview process like at DISH?Answered by DISH
DISH Reviews by Job Title
DISH Reviews by Location
Explore popular careers in DISH
Discussion topics at DISH
Professional development
Mission and values
PTO and work-life balance
Work from home
Parents and caregivers
Internships and graduate programs
COVID-19 response
Accessibility, Disability and Accommodation
What’s it like working at DISH?
Learn about DISH in popular locations
Learn about popular job titles at DISH
- Companies
- Telecommunications
- DISH
- Employee Reviews