Ditech Financial LLC Employee Reviews

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They don't pay people what they are worth!
Document Execution Specialist (Former Employee) –  Rapid City, SDMay 19, 2018
They hire people off the street making more than I did and I worked there for 2 years! They don't care what experience that you bring to the table they will pay you starting wages and will no negotiate! Hostile work environment filled with managers that are not qualified to do the job and plenty of drama to go around.
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Good place to work
BUSINESS ANALYST (Current Employee) –  Tempe, AZMay 18, 2018
You really need to have good manager at the company. 5 CEO's in 2 years will make anyone leave, but with strong management you should be just fine. Thanks
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Ditech
Senior Home Loan Specialist (Former Employee) –  Fort Washington, PAMay 16, 2018
Ok place to work. Culture and management is no good. Only a good job for sales people. Most enjoyable part of the job is compensation. Upper management and the state of the company is constantly in flux.
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Toxic
Facilities Coordinator (Current Employee) –  Saint Paul, MNMay 10, 2018
Toxic place to work because of headquarters and leadership in Philadelphia. Extreme lack of communication with questionable work ethics. Would not recommend to anyone.
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Unfortunate Turn
Director (Former Employee) –  St. Paul Park, MNMay 9, 2018
I was hired by GreenTree, later bought and merged with Ditech. Executive decisions over just a year and a half made, re-factored the core of a business that had thrived for years and shifted the business out of state.
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Directionless without leadership
Non GSE Underwriter (Former Employee) –  Tempe, AZMay 8, 2018
As a tenured pretty successful employee I can say with certainty the merger/buy out with Ditech has completely destroyed any thread of leadership this company had. This unfortunately creates a high stress, low training, directionless environment. While they encourage movement, they will purposely hold you back if needed. Favoritism is rampant with complete disregard for ethics. Regardless of how productive you are, it's simply not enough. If you're looking for leadership, you won't find it here....God help you if you stand up for yourself, the retaliation is vicious. In the end this is a dead end job with average pay and terrible benefits
Pros
Average pay
Cons
Horrible overall management
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Ditech
Customer Representative (Former Employee) –  Irving, TXMay 7, 2018
handle inbound calls, problems solving, collection, insurance claims, payoff, general account maintenance, document release and billing issues. Handle all divisions of the company and cross-sell benefits of insurance with Green Tree Agency. Research customer inquiries, faxes, enter address correction, sort mail, barcode documents for imaging and fold and prepare correspondence for mail delivery.
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Not productive, not a fun place to work
Administrative Coordinator (Former Employee) –  Houston, TXMay 4, 2018
Management and employees doesn't have work ethics and doesn't know how to separate personal and business. They have too many friends and family to work for the company and very disrespectful towards others. Would never recommend anyone to work for this company.
Pros
N/a
Cons
short breaks, not good benefits
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Depends on what your looking for
Bankruptcy Representative/ (Former Employee) –  Jacksonville, FLMay 1, 2018
If you need a job, it is a cool place to work. If you want a career not so much. I've never worked for a company so disorganized in my life. So many people in high places that don't have a clue. There are no firm policies or procedures just go with the flow. You don't know that you've made a mistake until you are being counseled about it. And the person counseling you doesn't quite know the proper answer either.
Pros
Take off as much as you want ; Nice co workers
Cons
Everything else
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Liked the employees I worked with and I liked the location
Manager (Former Employee) –  Tempe, AZApril 29, 2018
I would not like to write a review at this time. I liked the location in Tempe. The hours were decent . The employees were humble . Management needed more training
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Horrible Stay Away-Dying Company
Relationship Manager (Current Employee) –  Jacksonville, FLApril 28, 2018
The company has implemented new management which has taken the company to lowest possible position it can be. It is what happens here stays here mentality. No ability to discuss issue with senior management or HR. No transparency on what is going on and the company is suffering due to the low morale. The company will either be gone by end of the year from self destruction or choice. Stay away!!! Very hostile environment and a lot of retaliation.
Pros
None
Cons
Work environment
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Great company to work for.
Collections Representative (Former Employee) –  Earth City, MOApril 26, 2018
Great management team. Great company to work for with excellent benefits. The training was extensive I've never learned so much in such a short period of time.
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Do not work here
Bill Collector (Current Employee) –  Tempe, AZApril 20, 2018
Ditech is single handily the worst company I’ve worked for. Management on power trips with constant shuffling and movement. Forced overtime constantly whether you want it or not. Doing multiple jobs that YOU didn’t sign up for and with no added compensation. Stupid rules regarding dress code, music at work, eating at work, and EXTREME micromanaging. You’re managers will constantly walk around you making sure you’re working while they don’t work and if you ever need them, their best answer is “send the customer to my voicemail”. You feel ashamed for asking questions, feel like your going to get fired for taking time off work that wasn’t scheduled. It’s basically working in a sweatshop in the USA. Save yourself the hassle and look elsewhere.
Pros
Decent pay
Cons
Micromanaging, insane rules and regs.
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Unstable
FORECLOSURE SUPERVISOR (Current Employee) –  Rapid City, SDApril 17, 2018
The pay is good for this area. The company is restructuring at this time and it makes for uneasy employees that lack job stability. Frequent changes in CEOs are relevant.
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Productive, fast pace, and stressful environment
HOME RETENTION SPECIALIST (Former Employee) –  Bryan, TXApril 11, 2018
Bonuses are good but dealing with irate customers is so stressful! If you are patient and can handle a lot of opinions at one rime then you definitely can work at call centers like this one!
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Bankrupt company with no direction
Legal (Former Employee) –  ArizonaApril 6, 2018
Management at Ditech is non-existent except to micromanage your every move. Ditech does not want your talent, they want a body in a cubicle. Company policies and procedures shift and drastically change on a daily basis. This might not be so bad, except that each of these changes show the lack of clear direction and management that Ditech has, from the top executives down to the immediate managers/supervisors. Your entire job description can, and will change, each morning when you get to work. Ditech filed for bankruptcy in 2017, and the chaos it created shows. Each policy change makes it more difficult for you to do the job they ask you to do. You’re given Paid Time Off, but are not allowed to take it. They offer health benefits, but they are some of the most expensive options available in the market, with very little coverage. They lie when they hire you, and tell you there are more options for health coverage to choose from, when there are not. Fellow employees are encouraged to spy on one another for infractions of the ever-changing department policies. The first employee to find minor mistakes, or to rat someone out, wins the favor of the managers. It’s a toxic environment in which to work, even for the most proficient and able worker bee.
Pros
None
Cons
Pay, benefits, work environment, company morale
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test
senior home lending specialist (Former Employee) –  Ft. Washington, PAApril 6, 2018
management loss their way and company went downhill
unfair working environment and show favoritism to certain
employees. work environment unhappy on the floor.
Pros
none
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High paced environment and sometimes stressful.
Manager of MERS and Conversions (Former Employee) –  Tempe, AZApril 5, 2018
I had a good career at Ditech it is a fast paced environment and sometimes stressful. There has been a lot of change when it comes to the company and the culture.
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company provided great compensation
Single Point of Contact Collections (Former Employee) –  Irving, TXApril 4, 2018
The company provided great compensation, benefits and bonus. My boss was great very outgoing and friendly. The hardest part of job was the location of site.
Pros
great compensation and bonus
Cons
location
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Great Place to work
Invoice Analyst/Senior Lead (Former Employee) –  Rapid City, SDMarch 26, 2018
For the most part I always knew what I was going to be doing each day. I enjoyed the people I worked with and the company was happy to compensate for a job well done.
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Overall rating

3.0
Based on 419 reviews
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3.0Work/Life Balance
3.3Compensation/Benefits
2.4Job Security/Advancement
2.8Management
2.8Culture

Ratings from women

InHerSight Score
2.8

2.4Personal Development

3.4Career Opportunities

2.8Family Support

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