We are always striving to improve the performance of managers in the field. In fact, just last week we announced a new online training initiative called TEAMS that is designed to help managers perform their jobs better. It supplements a classroom style training program called LEAPS that was instituted about 18 months ago. We also recently launched a mentoring program for newly-hired field managers to provide help and support during their first few weeks on the job.
Thanks for the points you make on paid lunches and healthcare. Since the majority of employees are part time, lunch breaks are typically not necessary. However, associates are encouraged to contact their Human Resources department is they believe they should be receiving paid lunch breaks.
There's not much to say about healthcare costs. All of us are impacted by the out-of-control escalation in medical expense. You should contact your local elected representative to voice your concerns in this area.
Good luck to you in the future.
We appreciate your comment. Providing janitorial services is more complicated and involved than most people think. Some of it, such as floor maintenance, is highly technical.
The most important element, however, is our associates, such as you, who actually do the work that makes us a success. Thank you for your hard work and dedication.
We appreciate your comments. There must be a great deal of satisfaction in knowing that your efforts help make the places where our clients' employees work and their guests visit more pleasurable and productive. Thank you.
Pay and hours are driven by the economics of the labor market, the type of work we do and the stiff competition within in our industry.
It's unfortunate your experience has not lived up to your expectations. The behaviors you mention are unacceptable to violate company policy. You are encouraged to voice your concerns to your supervisor's manager, or directly to Human Resources without fear of retaliation.
Thank you for taking the time to leave a comment. We understand how difficult it can be living paycheck-to-paycheck. The reality of our industry is that it is mostly part-time; most of our employees have full-time jobs elsewhere and work part-time for extra spending money. The wages we pay are based on the work and the labor market. We constantly evaluate pay rates and adjust where we can.
We appreciate all the hard work you do for our customers. You really make a difference.
Your comments are so true. Life is what you make it. We want our employees to work diligently and to be satisfied with the clean and healthy environments they help to create. Thank you for the service you brought to Diversified, and if the opportunity arises for you to come back to the team, please don't hesitate.
We are constantly working to upgrade the capabilities of our managers. New managers are mentored by one of our Employee Relations Managers, they participate in a 30-day orientation program, and are enrolled in an ongoing online training program throughout their first year of employment. Unfortunately, sometimes our efforts don't have the impact on our managers we would like.
All of our employees are invited to contact us using one of our confidential hotline numbers if they have concerns. Thanks.
Thank you for your kind words. We try to provide the best employment experience we can for all of our colleagues in the field.