Great company and product, but poor leadership & management.
DocuSign is an amazing company and I have enjoyed my time working there overall. My day to day work was difficult and time consuming even after hours. I loved having the opportunity to be the account's one stop shop in driving their business needs, resolving all of their support issues and providing product training.
The work culture over the first 4 years of of my tenure at DocuSign was a 10/10 experience. Just an amazing time that made going to work every day enjoyable, despite the day to day challenges of the job.
Unfortunately new management and the leadership thereof became so poor that I decided to resign and set my sights on a new venture. Having an understaffed team which created more work and stress, was also pivotal in my decision to leave the company.
That said, I learned so much at DocuSign in terms of new technologies, account management and what it took to create a successful path for the enterprise accounts that I managed. I also met so many people that are now considered lifetime friends, including my former DocuSign managers over the first 5 years there.
Great compensation. Good product. Free beverages & snacks.
Poor management and Leadership. Understaffed. Overworked.