DocuSign Employee Reviews

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4.0
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Overall good place to work
Director of Engineering (Current Employee) –  Seattle, WANovember 27, 2018
Lot of interesting problems to work. Pretty easy to move between teams. Lot of home-grown software and not man opportunities to use anything else. Individual contributors are generally happier than management. Planning and cross-team collaboration is difficult and not well organized. Lot of good benefits and the CEO is the best. People generally care about one-another.
Pros
Good eng leadership, decent facilities, great peers
Cons
Product management and planning is not great
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3.0
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It's a good place to work
Lead Account Retention Specialist (Former Employee) –  Seattle, WANovember 17, 2018
My review for Docusign is this it is a good place to work but like any other offices you have people that are out for what ever and looking to step on any one or just does not like a person and do anything to get them fired because they may feel like this person is a threat. But over all I liked working there they really do take care of their employees
Pros
Free Lunches and really good benefits
Cons
certain people that are there are not good people
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2.0
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A hot mess
Strategic Account Manager (Current Employee) –  San Francisco, CAOctober 29, 2018
Good, not great. Silos make it hard to understand company goals. Very disorganized sales organization. Very immature process, people have competing agendas, technology is vast but thoroughly confusing. Culture is okay, but nothing special.
Pros
RSUs, recent 401K match
Cons
Work/life balance. Disorganized. Little to no growth mentality.
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2.0
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great company terrible team
Solutions Engineer (Former Employee) –  Seattle, WASeptember 18, 2018
culture was immature, benefits were good, management lacked experience to really lead, work life balance was good. Direction on a corporate level was good
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1.0
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Poor experience
Rapid Adoption Consultant (Former Employee) –  Seattle, WAJanuary 9, 2018
While a good product, the culture at Docusign is at best unfocused, with no real long term plan for how they will train and maintain the native knowledge base. It is at best sink or swim with an emphasis on sink. Sales is cut throat with unrealistic goals, not enough staff to meet the needs of the clients, and a support team with a high skill and low direction. It would seem that the benefits (catered lunches, free soda, easy access to alcohol) outweigh the need for a concise plan for how the staff operates on a daily basis.
Pros
Easy access to free food
Cons
no focus from management
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5.0
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Great place to work
Director Enterprise Services (Former Employee) –  Seattle, WAOctober 29, 2018
Great opportunity and great place to work that had a clear vision. The only reason I left was once it was close to going public they brought it a bunch of outside folks and I felt advancement was limited for internal growth. Not that that transition is done, I think the opportunities are there again as they grow and expand. Good people
Pros
clear vision
Cons
Like to bring in big names from outside for higher up positions
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4.0
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Good place for young professionals
Market Development Intern (Former Employee) –  San Francisco, CADecember 20, 2018
This is a great place to start any career. The promotion ladder is very clear as well as the requirements for promotion. The culture is fun and easy going but people still get their work done.
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3.0
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Awesome Company
Account Manager (Former Employee) –  Seattle, WAJuly 26, 2018
Great company to work for starting out entry level. Gave me the opportunity to learn and grow my career. Biggest downside is internal promotions get paid much less then external hires.
Pros
Lots of Free Snacks
Cons
External Hires get paid more than internal promotions, work life balance
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5.0
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Excellent place to begin your career.
Sales Development Representative (Former Employee) –  Seattle, WAAugust 9, 2018
It was an absolute pleasure to work at DocuSign. Great way to begin your career, with lots of emphasis placed on training new hires. There was a clear structure for advancement and a competitive environment that allowed d focused and goal-oriented individuals to thrive.
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5.0
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DocuSign is an amazing place to work
Education Market Development Representative (Current Employee) –  Seattle, WAJanuary 21, 2019
DocuSign is a growing company, battling some learning curves as standardization is optimized internally; however, with a terrific culture and people all over the organization willing to help, it is a terrific place to work.
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3.0
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Great company, Culture & CEO
Sr. Tax Analyst (Current Employee) –  San Francisco, CAJune 26, 2018
Reporting managers make or break the career. There are handful that don't care of their employees and so, no career guidance is given by the managers.

No career growth!
Pros
Great company, & CEO to work for
Cons
Lack of Career Advancement
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3.0
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Good Company with Growing Pains
TECHNICAL SUPPORT REPRESENTATIVE (Former Employee) –  Seattle, WAJune 28, 2017
This is a good company with a lot of room for improvement. A typical day is hectic and challenging. There is always a lot of work regardless of the department. I enjoyed being challenged every day. Management differs from one department to another; some like to micro-manage others don't. The hardest part at the job is the preferential treatment given to favorite employees regardless of one's work ethic. The most enjoyable part of the job was my work colleages and the product.
Pros
Free Snacks and Office Happy Hour every other Friday
Cons
Timed lunches, lack of compensation
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5.0
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Really nice place to work
Graphic Designer / Visual Designer. (Former Employee) –  San Francisco, CADecember 2, 2018
DocuSign is a really nice place to work, the people is really kind, always always willing to help with a big smile in the faces.
Nice offices, cleans and brights.
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1.0
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don't do it
anonymous (Former Employee) –  Seattle, WANovember 21, 2015
It sounds great when you get the offer: beautiful building, high salary, worklife balance, start up culture, snacks and beer. The reality of it after a year: they hire people just to rotate them out of their company and keep their friends safe and give them the measly percent at the end of the year as bonus that is considered simply making up for inflation, but for you? You don't even get that, not even a thank you. Listen to the reviews that say high politics, as they are very accurate. Docusign is a boys club that will not even thank you at the end of the year. Don't waste your career here.
Pros
are deceptive
Cons
politics
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3.0
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Good Product, Smaller - Mid Sized company with large name.
Enterprise Account Executive (Current Employee) –  RemoteApril 2, 2018
Good Product, Smaller - Mid Sized company with large name. I have enjoyed selling the solution to large companies however management is starting to shrink territories and increase micro management.
Pros
Market Leader in eSign
Cons
Management is beginning to micro manage
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5.0
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Fun environment and great people
Onboarding Success Manager (Former Employee) –  Seattle, WAMarch 5, 2018
A great group of dedicated individuals. There is a lot of cross functional collaboration and a very cohesive group. Great office space and fully stocked kitchens. Management really cares and is always looking for constructive feedback. A great place to work. .
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1.0
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Terrible management in a boys-club atmosphere
Software Engineer (Current Employee) –  San Francisco, CAMay 18, 2014
The whole organization is top heavy. Despite having around 650 salaried workers (a few more contractors and temps), there are over 40 VPs and over 100 Senior managers or Directors. This doesn't stop DocuSign from continuing to hire an additional VP every month, though, at the cost of withholding compensation from any employee under director level.
It seems like the shift towards an IPO plan has really been a move to get all of the current executives friends in on the cheap-stock-option action before the official public offering - Just another way for rich friends to get richer.

Promotions within the company are avoided (by regular employees) at all cost, as they come with 0% compensation change, a shiny new title, and a 300% increase in workload. That's it. No additional influence in architecture or product decisions, no added stock options. Just another move to see how much can be piled on an engineer before they burn out.

The employees who work the hardest and the ones who do just enough not to get fired are recognized as equals from the eyes of the executives, with hard work often being rewarded with nothing other than MORE hard work.

There are a lot of managers and directors who try to do right by their engineers, but they are completely powerless against the growing executive boys club.
Pros
smart engineers
Cons
top heavy, poor compensation, red tape
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5.0
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Great job
Customer Service Representative Tier 1 (Former Employee) –  Seattle, WAApril 6, 2018
I loved working for DocuSign and had I not fallen pregnant I would have continued employment! The staff and company are both so welcoming and helpful. I would recommend this job to anyone!
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2.0
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Poor management
SE (Former Employee) –  Seattle, WAMay 17, 2017
No real ability to have advancement as promised and culture was geared towards a lot of mandatory after hour social events. Very inexperienced management.
Pros
free food
Cons
culture and inexperienced management
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3.0
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Not a lot of growth opportunities
Sales (Current Employee) –  Seattle, WANovember 6, 2017
Lots of great snacks and fun events, but not a lot of professional development opportunities. Management seems to be full of a lot of people who were at the right place at the right time.
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Overall rating

3.6
Based on 40 reviews
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3.4Work/Life Balance
3.8Compensation/Benefits
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3.0Management
3.5Culture

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