I worked for this company as an Assistant Manager. I had absolutely no training. I relied on my own former training from Walmart to know what to do Was basically shown where things went, here's the keys and away I went. Unloading trucks, restocking shelves, handling the associates, making decisions that needed to be done. My manager would basically leave as soon as I walk in the door no matter what time I would get there. Their priorities were different then mine. I wanted to make sure the shelves were full, they wanted a store that was presentable. You can't sell merchandise if it is in the backroom.
getting to know my customers wants and needs
Not having the proper training