Dollar General Employee Reviews

The management was great and everyone was very kind. I have nothing negative to say about this amazing company! The work environment was great as well and the Job duties were very well organized.

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Official response from Dollar General

March 14, 2023

Thank you for sharing your experience with us! We are delighted to hear of your positive experience at Dollar General and will pass along your feedback.

Not a good place to work

Cashier (Current Employee) - Lebanon Mo - December 6, 2023

Underpaid, overworked, no appreciation running register, stocking, putting up truck, lazy coworkers, lots of stealing. No one at corporate cares about the employees. Customers were the best part of the job. Open one day have to close the next. Register constantly down, store filthy, never had time to clean. Parking lot gross, trash everywhere

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Dollar General insights

Based on 24,772 survey responses

What people like

Ability to learn new things
Feeling of personal appreciation
Ability to meet personal goals

Areas for improvement

Fair pay for job
Sense of belonging
Overall satisfaction

Lack of care from corporate

Lead Sales Associate/Key Holder (Current Employee) - Odessa, TX - December 6, 2023

This job could be so much easier if money of the employees were trained properly. The Dollar General that I work doesn’t even have a train to manager. And the system that is used for the Point of sale system is completely slow especially the next generation. The fact that we can put tickets for repairs, getting nothing happens at all is super uninspiring.

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Simple easy first job.

Sales Associate (Former Employee) - Lewisburg, TN - December 6, 2023

Working here for my third job was actually pretty alright. It boosted my skills of using a point of sale system and how to properly deal with customers. I recommend it as a good job for anyone starting their first job ever.

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Official response from Dollar General

December 7, 2023

Thank you for taking the time to provide your feedback. We will keep your assessment in mind as we continue to evaluate Dollar General employee satisfaction.

Bro

Cashier (Former Employee) - Aztec, NM - December 6, 2023

Its dollar general. You should know exactly what to expect. Minimums wage, randon shifts. Usually 4 hour shifts. Stocking shelves and working the register.

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Official response from Dollar General

December 7, 2023

Thank you for sharing your experience and your feedback with us.

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Good place to work minus the pay

Assistant Manager (Former Employee) - Pembroke, KY - December 6, 2023

You don't recieve the amount of pay you should for all the work that has to be doneCorporate don't care about their employees at allRules change daily and workload gets more added on daily

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Okay job

Key Holder (Former Employee) - Missouri - December 6, 2023

Job isn't bad. However management is terrible. You won't ever get any help, only thing you will get is taken advantage of. Everyone is overworked and overwhelmed.

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Terrible and I would never do it again. I ruined myself mentally for that company.

Store Manager (Former Employee) - Floyd, VA - December 6, 2023

What is the best part of working at the company?Customers and days off (if I had any)What is the most stressful part about working at the company?The entire 7day work week. Not to mention corporate management is horrible. What is the work environment and culture like at the company?Dark and stressful. Meaning they don’t care if you work yourself so much that you don’t have time for family, sleep, or even time to eat lunch. DMs treat you anyway they want and get away with just about anything. What is a typical day like for you at the company?Multiple calls from the DM, trying to do all the tasks alone while please call out or while having to be scheduled alone for more than 8hrs.

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Its a job

Store Manager (Current Employee) - Indiana - December 6, 2023

Store managers expected to cover all gaps. Very minimal budget for staff, very heavy workload. Unrealistic expectations of a clean store but slam you with TONS of overstock. No work life balance. Company does not value employees

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Decent

Forklift Operator (Current Employee) - Bessemer, AL - December 6, 2023

Cool place to work money is good plenty of work and lots of opportunities to learn and grow overall it’s a great way to start making money very lenient with good workers

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Official response from Dollar General

December 7, 2023

Thank you for sharing your experience and your feedback with us.

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Absolutely terrible place

Lead Sales Associate/Key Holder (Former Employee) - Cove City, NC - December 5, 2023

Management is condescending.Lack of staff causes excessive work.Stores are unable to meet the storage requirements for stock that is sent.Disorganized and confusing stocking planograms.Handhelds almost never work properly.

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Place is a joke

Cashier/Sales Associate (Former Employee) - Fulton, NY - December 5, 2023

Management is awful, over worked for min wage. They expect you to stock shelves and run to register every time you have a customer. District sends too much product and they overfill stores. No one cleans as they have zero time. Watched a brand new store turn into over run unclean and large turn over rate in months of opening and hasn’t gotten better in the few years it’s been open. DG bottom line is filling thier pockets and could care less about employees. They cut hours and over work those who are working because they don’t put enough people on to begin with.

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Cool calm

Store Associate (Former Employee) - Jamaica, NY - December 5, 2023

Cool calm fast paced people are kind and they show you support and the customers are cool too i recommend job to anyone give it a try and work hard and listen

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Official response from Dollar General

December 7, 2023

Thank you for taking the time to provide your feedback. We will keep your assessment in mind as we continue to evaluate Dollar General employee satisfaction.

Good stepping stone to a great career.

Store Manager (Former Employee) - Hazle Township, PA - December 5, 2023

Store Managers are required to work 48 hours per week. Unfortunately most store openings are 30 min+ from where you live, so add 6 hours to that and you're at 54 hours per week. My store was high volume, but was only allocated 217 hours per week so I frequently worked alone to have enough hours for both truck days. 75% of trucks were late or showed up on completely different days, so scheduling those hours was difficult. Good introduction to retail management, and if you can survive here you can survive any where.

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Good pay

Order Selector (Former Employee) - Lebec, CA - December 5, 2023

Good pay , fast paced environment. Predictable schedule and place for advancement is their. Only issues is warehouse is very unorganized so you have to be careful

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Official response from Dollar General

December 7, 2023

Thank you for taking the time to provide your feedback. We will keep your assessment in mind as we continue to evaluate Dollar General employee satisfaction.

Overworked and Underpaid

Key Holder (Former Employee) - Parma, OH - December 5, 2023

Constantly understaffed, management was extremely rude, and the wage was extremely low. Unreasonable expectations for key holders and hourly employees alike.

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Difficult Work Environment

Key Holder/Sales Associate (Former Employee) - Hillsboro, Tennessee - December 5, 2023

Never given full time hours, which means no benefits. Constantly having to stock because trucks come in every few days. Understaffing makes this job extremely difficult to do.

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Official response from Dollar General

December 6, 2023

While your perspective is unfortunate, we appreciate your feedback and will be sure to share this review with our internal team to improve our team roles in the future. Thank you!

Overworked and underpaid

Key Holder (Former Employee) - Nashville, TN - December 5, 2023

You get hired on as a key holder but they expect you to be basically a store manager for little to nothing in pay. Very high expectations of what they want the store to look like but they won’t hire enough people to accomplish those expectations.

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Official response from Dollar General

December 6, 2023

While your perspective is unfortunate, we appreciate your feedback and will be sure to share this review with our internal team to improve our team roles in the future. Thank you!

Your experience will vary depending on location worked

Sales Associate (Former Employee) - Kingsport, TN - December 5, 2023

I had a store manager that seemed to care for the most part. If you have a legitimate reason to call out, expect to have the manager talk bad about you behind your back to other employees and customers. I asked off for a week with 1.5 month advanced notice (had to get a couple molars pulled) and the manager complained and tried to get me to come back sooner. They raise your expected workload but rarely give any raises. The base pay is not worth it, with what they expect you to accomplish every week. I've worked at warehouses that payed a couple more dollars an hour and did not expect you to work as hard as Dollar General. Want to take a vacation? Those do not exist, unless your a store manager. Dollar General only cares about profit. Management gets huge bonuses while the workers have to struggle to survive.

Cons

Expected work vs. Rate of pay, management doesn't care about their employees, compensation is very low

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Official response from Dollar General

December 6, 2023

Thank you for the feedback. While we are disappointed to hear about your experience, we will be sure to include your feedback as we continue to improve our internal processes and leadership.

Strange and confusing

Dollar General Sales Associate (Current Employee) - Show Low, AZ - December 5, 2023

What is the best part of working at the company?Get paid weekly. Some co workers cool. But over the great benefits us getting paid weekly What is the most stressful part about working at the company?Management not communicating with employees. What is the work environment and culture like at the company?Messy and out of order. Food items everywhere What is a typical day like for you at the company?Stressful and helping customers. That's my day. Helping customers

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Awful place to work

Store Manager (Current Employee) - Gurdon, AR - December 5, 2023

The absolute worst company I have ever worked for. They do not care about their employees at all. All they care about is money and looking good on paper. Employees are way over worked and way underpaid.