I had to listen management gossip daily and some of it was about me. It did make it back to me. I was there almost a year and half with no raise. The caddiness and small mindedness of the management there was more than I could take anymore. They micromanage everything like they are just waiting for you mess up. You reviews monthly which is over kill.
Horrible management, horrible medical ins, pay is lacking, too much gossip.
LOAN PROCESSOR (Current Employee) – La Verne, CA – January 2, 2018
My experience at Dollar Loan Center was truly amazing . I have learned so much which makes me a good candidate for a variety of jobs. There was so much reading and learning it felt overwhelming at times, but I am honored to be able to say that I had the opportunity to work for this great company. I learned so much, I am confident to represent myself at court, I know how to handle any situation and over all I am super organized because of this job. Overall it was a blessing working for this company.
Assistant Manager (Former Employee) – Carson City, NV – October 26, 2017
Upper management lacked management skills. They were very nit picky. Nothing seemed to make them happy. They had security cameras ion all the offices for our "protection" but I think was used more as a babysitting tool. They were very black and white. no grey area at all. Your opinion didnt matter at all.
Loan Processor (Former Employee) – Las Vegas, NV – September 1, 2017
Process signature loans and title loans. Had in house collections, matrix and letters to send at delinquent customers. Verify new loan customers, check is if they filed for bankruptcy, took out any loans, overview there credit.
LOAN PROCESSOR/CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – Las Vegas, NV – August 14, 2017
This is a great place to gain some experience and knowledge of the loan business. The management team is great with working with their employees and explaining things to help you understand and improve.
Loan processor / Key Holder (Former Employee) – Carson City, NV – August 10, 2017
This was a fun place to work, however they wanted me to work as a key holder(managing the store and people) for the same pay as a brand new employee. This place does not value its employees. Would have worked there longer if they would have been considerate of what I was doing for low pay.
National Security Manager (Former Employee) – Las Vegas, NV – July 4, 2017
Nothing about the company or the people are the same from when I was there so I cannot make any statements about the company. When I was there I did enjoy the laid back atmosphere and the people I worked with.
Loan Processor (Former Employee) – Las Vegas, NV – April 11, 2017
I would see on average about 17 people a day. I liked what I did I just wished I could have helped more people that obviously needed the money but for whatever reason where denied for a loan. The hardest part of my job was telling people that where struggling that I could not help them.
Pay was ok.
Not being able to help everyone you know needed help.
Assistant Manager/ Loan Officer (Former Employee) – West Valley City, UT – February 21, 2017
Open store get reports ready for the day. how to read a credit report Fun and caring have fun but not at the cost of customers. always be professional when customer in store. Having to tell a customer who needs the loan no. Helping someone in need.
They would fly employees to Las Vegas and give away $5000 and a car to a lucky employee