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3.3 out of 5 stars.
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Dollar Tree Employee Reviews

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3.2Work-Life Balance

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Enjoyed the Work, but not the Pay

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I liked working at the Dollar Store in Sterling Park Va. The customers were friendly, my manager was nice and the cash register was very easy to use. Why I left was because the hours and money were awful and there wasn’t that much of an opportunity for advancement.


Easy work, nice manager and coworkers, friendly customers


Below average pay, lack of hours, benefits
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It’s a good place to work if you live in a retirement town, and if your coworkers are cool you’ll be happy and comfortable.

What is the best part of working at the company?The best part about working at dollar tree is that it’s not too hard, it’s easy. What is the most stressful part about working at the company?The pay sucks, customers are rude, and the company itself is corrupt. (Rude customers are everywhere and the company pays their top people millions while paying cashiers minimum wage.)What is the work environment and culture like at the company?My dollar tree has good employees and we all get along pretty well. If we don’t get along, we work separate shifts. The management is on our side. It really depends on where you live and what dollar tree you’re at, it will always vary.What is a typical day like for you at the company?Working the closing shift as a cashier i have a pretty easy time of it. It doesn’t get busy at night very often and the customers I have are usually kind. I clean, do go backs (returning items to the sales floor), recovery, etc. it’s a fun job but just like anywhere it gets stressful sometimes.
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Dollar Tree insights

Based on 15,206 survey responses
What people like
  • Energizing work tasks
  • Feeling of personal appreciation
  • Ability to meet personal goals
Areas for improvement
  • Fair pay for job
  • Overall satisfaction
  • Sense of belonging

Decent Job for Entering Corporate Field

It was a decent job I worked in my early adult years. Pay wasn't bad. Left because every store I worked at had organization issues and upper management wouldn't help.
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Not worth it.

I Have worked for Dollar Tree for 2 1/2 years. The customers are rude and many of the employees are overworked and underpaid for part-time. My store is on its 3rd store manager due to it.
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Knowing that I help serve a community need in providing low cost goods to my customers is very fulfilling.

What is the best part of working at the company?My customers are the best. They are for the most part very humble and nice. What is the most stressful part about working at the company?The freight expectations are too heavy. What is the work environment and culture like at the company?The culture is family oriented and leaders seem to care about your home life balance. What is a typical day like for you at the company?Open store, work on projects and backup cashiers.
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It’s dollar tree

You already know….. show up do the work don’t expect help. Long lines……. Short staffed…always. Breaks are sometimes respected sometimes not. But were all boring broke
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Community oriented and fast-paced

All depends on the shift that you work generally all day is busy and extreme amount of patience is needed working with customers, the team that I work with were caring, helpful and team oriented. Management was knowledgeable,strong and always willing to listen and mentor. Great customer service is a must along with a great deal of patience. Cashiers must be accurate with their tills, 3 strikes and your out no matter how great a worker you are and how short staffed the store is and they do not give you the ability to repay your drawer if short. Schedule is always subject to change without prior notice, starting rate low, long periods of standing, cashiers must call for management to do certain duties such as reprint a receipt, a return, item voids, no sales for wrong change and every item must be scanned no matter how many of one particular item there is. Cashiers do not have the ability to type in a quantity amount to make waiting times shorter. And the worst con is recovery of items that customers just feel the need to put anywhere in the store instead of giving it to the cashier a manager or actually placing it back where they got it.


Interacting with the community, on the job training, advancement ability, benefits, hires family, great for retired or SS recipients, store and employee bonus incentives


Low pay, amount of hours can change weekly, no time off during peak holiday weeks, management must be on call, slow to give raises
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My coworkers sincerely cared about me

Always fun to me. My coworkers are like family. Their concern for me was unparrelled. I try to accomplish as much as I can , but with a lot of customers, it sometimes is not possible.They understand that and you are not reprimanded for not finishing a job. Certain days off if need be are given if possible.Are very understanding with your family type problems.


Every day an adventure.


Rude customers, as to be expected
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the work experience was bad

i worked there a year n i wanted more hours n better pay but did not get it my hours got cut so i left i wouldnt go back its not run right alot of people get away with things n they never have stuff in stock


15 min


15 mins
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Great pay, great schedule, but that's it.

Employees are not given the resources to succeed, they do not promote from within, and they pick and choose what rules they want to enact and with who!


Pay and hours


Work environment, management, training
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Productive and fun to work with amazing employees.

What is the best part of working at the company?Alway moving and having something to do. Providing customers service and safety.What is the most stressful part about working at the company?Keeping up with the freezers:dairy products if those whom have them.What is the work environment and culture like at the company?Many customers but employees always working together as a team.What is a typical day like for you at the company?Stocking, cashiering, cleanliness and providing customer service at all times.
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Unfortunately one of the worst company cultures I've ever experienced

A typical day at work could have you doing anything from Store Manager duties to Retail Associate duties. Moreover, I was given the title of Merchandising Manager, but was expected to fill in for the role of Store Manager without any raise in pay. Additionally, even if you don't have enough staff, you'll be expected to have the store in top shape and will be given unreasonable deadlines for many tasks. When I frequently expressed my concerns with my upper management, nothing was done to relieve these issues, and not having the title of Store Manager, I was unable to fix these issues myself as I didn't have the correct permissions.Overall, the compensation provided at Dollar Tree does not match the daily stress and lack of a work life balance.


You get paid


No workplace satisfaction; You'll burn out within a month trying to meet unreasonable demands
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Decent Job

The job was okay, it was the people that worked at the same location. I had an encounter with a stalker moving locations to work with me. I expressed to my managers the situation, as I was 5-9 months pregnant during my time working there. They made sure that person & I weren’t on the schedule together, unless someone else was scheduled with us. But , now that theres all new people working there, I have no idea how the store is now. & the whole 4 months i worked there , i was only paid 9.25 an hour, after supposed to have received a raise after 60 days.
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Good work environment. Fast paced, Friendly atmosphere. Understanding bosses. Great teams.

While the pay is somewhat low, the job itself is easy, the people who work here make the day fun. The managers actually care about their employees. They are understanding and forgiving and they take the time to train properly. A great part time job for all ages.
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Easy to learn and stay, easy work day, minimum wage, good co workers, fun interactions with customers

Working here is great, it's easy, it's kind of fun, and it doesn't require much. Everyone there has been lovely. Most days you're just checking out customers and occasionally filling up balloons and stocking shelves. Only downsides I see are very few hours/work days avaliable, low pay, and standing for long periods of time. I would recommend this job for maybe a second job and for that extra bit of cash you need for rent or groceries.


Easy, great co workers, can be fun


Longer hours, pay isn't great, and customers can be harder to deal with
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Productive and fun work place.

I really enjoyed working here. It was fun, pretty cool. Back then everything was just a dollar. I had a manager and some coworkers. Guests were frequent.
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The job itself is easy. Not much to say just your basic cash register job. The customers can be rude at times but it's typical with that kind of job. Management was great and fair.
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This is a family runned company. They have no prior knowledge in dental lab; however are very versed in the digital dentistry equipment scene. The benefits are good and the hours are flexible. The workplace culture is great: everyone keeps to themselves and does their work. There isn’t one person who works less than another. Everyone is good about helping each other out.
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Couldn't wait to leave the company and find some peace

What is the best part of working at the company?Awful Company to work with. Run don't walk.What is the most stressful part about working at the company?They don't care about their employees at all. What is the work environment and culture like at the company?Stressful and uncomfortable. They could care less if your sick or hurt. They still expect you to work.What is a typical day like for you at the company?14 hours, never ending . Just stressful
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Good and Bad

Lots of room to grow with the company. Will invest in you if you show initiative. However will take advantage of you if you aren’t careful. Store level teams are great but higher in the company is not always supportive. Don’t pay lower level associates well or offer them a lot so retention is hard which affects productivity.


Flexible, room to grow.


Unrealistic expectations sometimes
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This was my 1st job, manager was aware and constantly belittled me. Do not recommend working here as it is not sustainable and you are overworked for little pay.
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Overall rating

Based on 24,981 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
2.5 out of 5 stars for Compensation/Benefits
2.7 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.1 out of 5 stars for Culture

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