Dollywood
Dollywood Employee Reviews
Found 167 reviews matching the search See all 168 reviews
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Fun Place to work
Roller Coaster Attendent (Former Employee) – Pigeon Forge, TN – April 22, 2019
The best benefit in working here is free admission to the park and many other attractions in the area. The worst part is the pay. You can not afford housing working here full time.
Pros
Discounts
Cons
Low pay for area
Unfortunate
Cashier, Expeditor (Former Employee) – Pigeon Forge, TN – May 18, 2019
A typical day at Dollywood was characterized as relentlessly busy and incredibly overheated. I learned the basics of food safety and customer service while employed at Dollywood. The management was poorly regulated and didn't communicate well between shops-- an essential skill when working in a theme park.
Pros
Discounts
Cons
Long hours, uncaring management, rarely air conditioned
family friendly employees
Team Lead (Current Employee) – Pigeon Forge, TN 37863 – April 18, 2019
all employee's are family at work and care about each other works well with each other and understand the aspects of the park and tradition . All over a great place to work.
Fun And Exciting work place
Host (Former Employee) – Pigeon Forge, TN – March 10, 2019
It was a very fun work environment. In my time there I made so many memories. A work day was kinda stressful running outta food at the stand and having to chase someone down to get you what you needed was hard. The people I worked around were some amazing people. I got along with just about everyone.
Pros
Discounts, Free access to any location that Dollywood/ Dollywood Spalsh Country partnered with
Cons
Short brakes, Not enough air conditioning
Great culture, friendliness, teamwork
Customer Service Representative-Tickets (Current Employee) – Pigeon Forge, TN – March 10, 2019
Overall, Dollywood and all Herschend Companies card for its employees and guests. It is a great place to work. Everybody in the whole Dollywood family creates MEMORIES WORTH REPEATING.
Great work environment
Food Service Worker (Former Employee) – Pigeon Forge, TN – January 22, 2019
Developed a friendly and safe work and customer environment. Great potential atmosphere to first develop customer service skills and gain customer relation experience.
Great place to work.
Front line host (Former Employee) – Sevierville, TN – January 15, 2019
I loved work for dollywood. The interaction with guest was amazing.i loved being able to help them create memories with their families worth repeating.
Pros
Free lunch, free tickets
Cons
Working 16 hours a day
Great safe and fun work environment
Cashier/Host (Former Employee) – Pigeon Forge, TN 37863 – January 13, 2019
I always got great hours and they always helped with my scheduling! Since I was a high school student at the time getting my first job was rather hard. Dollywood on the other hand helped me every step of the way to make sure their company was my first job.
Pros
Free admission and many other benefits
I enjoyed working at Dollywood was able to meet different people
Team Lead (Former Employee) – Pigeon Forge, TN – January 3, 2019
opening shop making sure food was cook properly , a very good place to work.I enjoyed working with fellow workers. Guests and safety were always a priority! We were competitive while supporting each other fully. We worked hard and enjoyed the rewards of knowing we did our best to serve our guests.
Pros
host meals
Long hours, but a decent job.
Opertations Team Member - Wild Eagle (Former Employee) – Pigeon Forge, TN – January 2, 2019
The job was challenging at times, especially when working outdoors in 100 degree weather for 10 hours on end, but the people and benefits are always a great thing to have. Dollywood is not a bad place to work by any means, but the long hours did get in the way of enjoying most things after or before work.
Great place to work
Other (Current Employee) – Sevierville, TN – November 20, 2018
Overall experience has been great! I have grown and learned things I will take with me the rest of my career. The opportunities given me have been above and beyond what I ever imagined!
It was a great place to work and to teach me the value of following leadership
Ride Operator (Former Employee) – Pigeon Forge, TN – November 19, 2018
The management did all that they could to make us comfortable and cared for. They also allowed us to have health insurance after so many days working.
Dollywood
Finance Assistant (Current Employee) – Pigeon Forge, TN – November 16, 2018
They atmosphere of Dollywood is easy captured as soon as you walk through the gates! Although some of the leadership throughout the park needs work. Most departments are constantly short-handed and they lean on others to help lift up and carry the weight when the "higher ups" basically refuse to help. While you bust your butt to help, you get nothing in return. The benefits are great, but they pay is a joke. Customer service is a large part of the job and I personally take pride in working at Dollywood. I have a wonderful department that is very caring and understanding of any needs of the people that work within that location. If you can find a location that shows appreciation, then take that opportunity and run with it!
Great atmosphere pleasant place to work!
PBX Operator/Receptionist (Current Employee) – Pigeon Forge, TN – November 13, 2018
Very good place to work, very high pace and busy!!
Shifts vary from 7-3 or 3-11.
Dress code is business attire
The Resort is beautifully decorated.
Shifts vary from 7-3 or 3-11.
Dress code is business attire
The Resort is beautifully decorated.
Pros
Cheap lunches
Cons
15 min break with lunch
Stay out of Foods
Foods Area Manager (Former Employee) – Pigeon Forge, TN – October 20, 2018
This company has completely lost site of their core Christi an values. With the new VP of finance and the new Foods Director, Dollywood has become all about the dollar. The host's are not a focus at all unless they submit to the tyranny of the dictatorship that is know as the Foods Division.
The only focus of Dollywood is getting guests in the gate and taking their money.
I would recommend Dollywood as long as you are not going to the foods division. It is pure evil in that division and promotes nothing but negative energy caused by the Director of foods.
The only focus of Dollywood is getting guests in the gate and taking their money.
I would recommend Dollywood as long as you are not going to the foods division. It is pure evil in that division and promotes nothing but negative energy caused by the Director of foods.
Pros
The people you work with on the front line.
Cons
Director of Foods and the foods division managememt.
Great job
Lifeguard (Former Employee) – Sevierville, TN – October 18, 2018
Dollywood was a very fun and challenging job. The management on the other hand was kind of unfair and picked favorites. You didn’t get much one on one learning with your team leader.
Pros
Discounted lunches
Cons
Short breaks
Worst mangement host back stabers
Server, Hostess, and Cashier (Former Employee) – Pigeon Forge, TN – October 17, 2018
Worst place I worked at no breaks have to beg to go to the bathroom ridiculous. Do several jobs not enough pay I am contacting LABOR BOARD money hungry company say they care about HOST NOT!!! Team leaders are RUDE DISRESPECTFUL other host are back stages steals tables they change positions without asking you.
Pros
None
Cons
Everything