Dollywood Employee Reviews

Has I always say it's not just the company it's the people that makes it a good place to work.. everyday it's going to be the same but it's a great place to work.

Pros

Free meal

Cons

45 minutes lunch

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Great learning experiences for upcoming Audio Engineers, but that's about it

Sound Technician (Current Employee) - Pigeon Forge, TN - September 23, 2023

Talented performers and new technological advances are being integrated. However, forever changing weekly schedules and lower than average pay for this region.

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Dollywood insights

Based on 177 survey responses

What people like

Ability to meet personal goals
Clear sense of purpose
Feeling of personal appreciation

It was alright

Host (Former Employee) - Sevierville, TN - September 21, 2023

The professionalism in HR is very good, nice people. However team leads and managers are so unprofessional. They literally do not care about the employees. I understand that every job will have bad days, but I bounced around certain areas, and every single one was terrible

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Mediocre at best

Front Line Staff (Former Employee) - Pigeon Forge, TN - September 17, 2023

The pay is decent if you work at any of the food businesses. But the management is unorganized and pretty rude. There is one head manager for every store and then a kind of district manager for every section of the park. The section managers do not know any of the staff personally and only sit in their offices. The only time they speak to any of the employees is when a store manager complains and wants an employee reprimanded for something. Very condescending to staff and they know it is most teenagers first job and they don’t know how they should be treated by management, so the managers will treat the 16 to 17 year olds horribly because most of the kids don’t know any better. In my whole time there I never not once say any manager get on a register or help serve food when we were slammed.

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Great Place to Work

Team Lead (Current Employee) - Pigeon Forge, TN - August 27, 2023

I love the family atmosphere and the benefits are pretty good. The pay is competitive for the area. Leadership is supportive and it feels like we’re all working toward the same goal

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Friendly People

Manager (Former Employee) - Pigeon Forge, TN - August 26, 2023

Everyone who I worked with was friendly. Everyday I would meet someone new who had a story to tell. Everyone comes from a different background, and it’s important to remember that.

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Total Nightmare

Housekeeping (Former Employee) - Sevierville, TN - July 26, 2023

Not a good place to work if you have a disability. Treated poorly and told you should be thankful they “help” you when in fact they don’t help at all.

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Enjoyed working there and miss it.

Food Team Member (Former Employee) - Pigeon Forge, TN - July 22, 2023

What is the best part of working at the company?The atmosphere and meeting so many people from all over the world.What is the most stressful part about working at the company?Working out in the heat on your feet all day with very few breaks, unless you are a smoker. What is the work environment and culture like at the company?Fun, but can be stressful feom time to time.

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Do not apply to work here.You will be disappointed if you are from Tennessee.

Attractions Host (Current Employee) - Sevierville, TN - July 7, 2023

What is the best part of working at the company?The Perks we recieve that I guess supposedly compensates for the lack of hourly wages.What is the most stressful part about working at the company?Working with the internationals and having to keep quiet about their theft of time food,and lack of work ethic.What is the work environment and culture like at the company?Long hours,all hosts have to work open to close with 50 plus hours,even if your part time. So,most hosts are over worked and underpayed.What is a typical day like for you at the company?Long long long hours.Watching internationals getting away with murder. As in theft of times "milking the clock", stealing more than the one free meal we get daily,taking way to many breaks. The program that was set up for them has fallen apart in so many ways.

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Productive

Team Leader (Current Employee) - Pigeon Forge, TN - June 26, 2023

Dollywood needs people who actually wants to work, it’s usually understaffed not enough workers people just call out but we as leaders get in trouble

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Jobs at Dollywood

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Theme Park Team Member

Customer Service Representative - Dollywood Parks & Resorts - Full-Time Year Round

Pigeon Forge, TN

5 days ago

Ride maintenance treated badly

Ride maintenance (Former Employee) - Ride maintenance - June 16, 2023

Ride maintenance is treated so badly that everyone is leaving. Technicians treated as worthless people. Best part of working there was leaving. Never again.

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Enjoyable but long hard hours.

Seasonal Employee (Current Employee) - Pigeon Forge, TN - June 15, 2023

What is the best part of working at the company?My boss, the people I work with and seeing happy families. What is the most stressful part about working at the company?12-14 hour shifts in your feet and being away from home entire time your awake. What is the work environment and culture like at the company?Use to be much better than it is now. What is a typical day like for you at the company?Lots of hours in the cold of winter and heat of summer.

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A great comradery with co workers

Security Officer (Former Employee) - Sevierville, TN - April 29, 2023

Your co- workers become part of your extended family. Management need better training before being promoted. Lots of walking through out the shift. The friendly staff are slowly disappearing due to work conditions.

Pros

Free lunches

Cons

Lots of walking!

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Great people and ever changing themes and things happening

Security Officer (Current Employee) - Pigeon Forge, TN - March 30, 2023

What is the best part of working at the company?Great atmosphere, good people to work with. Variable hours. What is the most stressful part about working at the company?Guests of surrounding area with personal attitudes. Dealing with various people.What is the work environment and culture like at the company?Work environment is good with friendly and family oriented culture.What is a typical day like for you at the company?Constantly changing to meet the changing weather and crowds entering park.

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Enjoyable work experience.

Security Officer (Full-time) (Former Employee) - Pigeon Forge, TN - March 24, 2023

What is the best part of working at the company?The feeling that your working as a team and all parts are important to the over all success of Dollywood.What is the most stressful part about working at the company?Mine was having to work at least two Saturdays a month. What is the work environment and culture like at the company?Good, friendly. Treat people with respect.What is a typical day like for you at the company?A familiar routine that made sense. You knew what had to be done and you did it. Good team work and people were there to help out when needed to get the job done.

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Great Place

Senior Team Lead Operations (Former Employee) - Pigeon Forge, TN - March 15, 2023

Dollywood is a great place to work. I started as a part time employee and quickly advanced into a full time leadership role. The leaders in various roles are eager to train you and make you successful.

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Can be fun, but also very stressful

Security (Former Employee) - Pigeon Forge, TN - March 10, 2023

Started out really fun. I enjoyed all the perks and thought my managers had my best interest at heart. They do not. They expect you to eat, sleep and breathe Dollywood and not have responsibilities outside of there. They expect you to stay late and come in on your days off. They yellow shirts treat people like garbage and have no business being in authority. They promote the J1s over people who have been there for years. Long, extremely hot or extremely cold days. Lots and lots of walking. You get free lunch though, so there's a plus. I loved working there until I didn't and then I was just miserable. I did work my notice out though in case it ever improves and I might want to go back. Doubt it though since they pay less than many other places in the area.

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Not a place I recommend for anyone to work unless they are a Tennessee native,

Ticket Seller-One Day Tickets & Season Passes (Former Employee) - Pigeon Forge, TN - February 8, 2023

Unfortunately I have nothing positive to say about my 7 years at Dollywood. My job was extremely stressful. The management team was absolutely useless. I was constantly embarassed by my managers and co-workers due to the fact of my Northern accent. Dollywood employees are more like a cult. If you are a TN native, then you will be treated fairly. Others will not. Totally backwards attitude. I suffered physically and mentally at this job. I worked at the front gate in Admissions.

Pros

Some of my co-workers, breaks and the free entry to other attractions.

Cons

No benefits, no raises, no communication, no respect and absolutely not one person in DOllywood cared about another's feelings.

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Fun place to work

Team Member (Former Employee) - Pigeon Forge, TN - January 26, 2023

Overall dollywood is a wonderful place to work. You feel like the leads and higher ups really care for you and they go as far as bringing all the ride operators hot chocolate when it’s cold outside! The pay was the only area where this company was lacking. The hours are normally very long as well but it’s fun so it really doesn’t feel that long at all!

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A great place to work for great people!

Senior Recruiter (Current Employee) - Dollywood Human Resources - December 29, 2022

Dollywood provides a wonderful environment for families to come together and enjoy the park and each other. We are blessed to have such a wonderful company to work for that values us as employees and treats us as well as we treat our guests!

Pros

Free lunch program, on site medical clinic, education assistant program, day care assistance program, local as well as corporate perks.

Cons

lack of housing in the area

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3 stars

Cashier/Sales Associate (Former Employee) - Pigeon Forge, TN - December 21, 2022

What is the best part of working at the company?The people you work with, customers, and perksWhat is the most stressful part about working at the company?Closing at night What is the work environment and culture like at the company?Friendly and very diverse What is a typical day like for you at the company?Very busy and chaotic

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