Questions and Answers about DoorDash

Here's what people have asked and answered about working for and interviewing at DoorDash.

View all 249 questions about DoorDash

What would you suggest DoorDash management do to prevent others from leaving?

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37 answers

Work on the ratings customers can give. Sometimes delays are not the drivers fault. Also I was given multiple orders 3 in a row and after picking them up was given the delivery address for most recent picked up food first to deliver. Making me very late for the first order I picked up. Was given a bad rating and I do not feel that was fair. It has made me think twice about working for door dash and I have not done it since. A shame cause i really enjoyed it and tried hard to keep a good rating. But that was out of my control. My other bad rating the restaurant had not even started cooking the food by time I got there. Again not the drivers fault. Please work on this.

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Slow down on hiring. Too many people are leaving because, they can't seem to be able to react fast enough before another driver in the area snatched the job up. So they get screwed out of a job & or money.
The application is VERY faulty for Android!

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Well ,I'm now leaving as a dasher after 700+ deliveries and 100%completion rate for 2 reasons:
You desparately need Support that speaks fluent English-language ....you may have to pay more per hour, but you it will cost you less because of the 10 times faster resolution time!!
Finally, you have flooded the market I'm in with every type of (and I'll be nice) sleazy looking dirty people that scare me just seeing them....imagine what your customer thinks when these people show up with their food!!

I can no longer wake up and go to work without need8ng an algorithm method to determine what part of town might open to for new dashers.

Just a thought....Train you support properly , and then train your dashers properly, and i guarantee you will be more successful than you could possibly dream....which is scary for a company expected to be worth over $5 billion dollars shortly........

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Stop flooding areas with dashers. Your ads are a LIE! no way can you earn $20/hour when you get 1 order every 3 hours!

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Encourage people to tip in cash! This would be great! We could continue working longer and have cash to pay for our needs. Waiting is frustrating. We the drivers need to be the flame so that people are closer to home and drivers are spread out! Having everyone wait and continuly drive back to a spot wastes time and money. Also stack orders. I continue to get to a restaurant and two of us are there.
Give incentive when reaching number of deliveries. This would keep people working towards their next reward. Bonus at 25, 50, 75, and so on. If people order from employers make sure they tell the driver it is a business. The employee needs to go to the front entrance for pickup.
Thanks. Just some thoughts. Hope it's helpful.

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Keep there existing tipping method which is at the beginning but also add one at the end! If a driver is currently working on an order not excepting an additional order shouldn’t affect their exception rate! Stop sending drivers far distances outside of their work area or let them know upfront and if they don’t except it don’t hurt their ratings! No matter how long the restaurant takes the delivery time begins once the food is excepted! If the food takes forever to be prepared or prepared wrong it should go against the restaurant not the driver!

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Keep there existing tipping method which is at the beginning but also add one at the end! If a driver is currently working on an order not excepting an additional order shouldn’t affect their acceptance rate! Stop sending drivers far distances outside of their work area or let them know upfront and if they don’t accept it don’t hurt their ratings! No matter how long the restaurant takes the delivery time begins once the food is in the drivers hands! If the food takes forever to be prepared or prepared wrong it should go against the restaurant not the driver! Work with google maps on updating their maps and routes because they constantly send you to toll roads despite you have the avoid toll roads option marked and where I’m located wazes isn’t an option! Also google maps will send you on the longest route at times if you don’t know your way around! I’ve caught them several times for 3 to 7 minutes additional driving time. Have people who can speak the English language clearly working driver support! If a driver signed themselves up not off a referral there should be a bonus for them for completing ex amount of deliveries! Partner with other companies for gas and car maintenance discounts! Clear and informative ways for drivers to advance with the company!

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Only put a few full time drivers on ,an not a whole bunch of drivers it cuts down on everyone's pay then

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One order per hour...pay is horrible. I worked 9.5 hours got 6 orders. Waisted my day waiting for orders.

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Reimburse us for gas. This job uses so much of your gas. It’s not worth it if most of the money you earn has to go right back into your gas tank.

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