You are notified of overtime last minute, if you need to leave early/come in late, they count it as an absence, even if you make up the time. There is no schedule flexibility. If you are sick and have a doctor's note you will still get written up (even with the flu epidemic this last winter). You will get written up for anything less than 90% on Quality and you find out what your quality scores were 2 months later, and if you get written up, you are told the next months scores(meaning the previous month since they are so far behind) have to be better or you will get written up again. How are you supposed to change/fix anything on a month that is already done?! For example we just got scores from April (in June)and if you were written up for April you are told May has to be 90% or you will get a second write up...you can't go back in time! HR will deny FMLA and IF they approve it, they will give you some made up reason for not giving you the full allowance of time.