With all of the horror stories I have heard about retail, I was pleasantly surprised by this job. The company we work under encourages a relaxed, family-oriented, and friendly environment for the customers, which translates well over to the work environment. It is a pretty laid-back place to work, with lots of flexibility in hours and task assignments.
The store takes pride in its presentation, so we have gotten a lot of training and how to be effective in customer service. Even in the tasks that take more training, we have clear instructional aides how to complete them without issues, and management is always on call.
Both management and employees are empathetic to personal issues and are flexible in covering shifts where needed. The employees have never created a hostile work environment, and I look forward to working with them when I come in.
Sometimes communication with corporate takes longer than expected, but managers are always aware of the issues employees have and are working to solve problems quickly and thoroughly.
All in all, I am grateful to have found this job. It's very laid-back, rewards hard work, and gives opportunities for advancement. As far as retail goes, it's a good place to work.
Friendly and efficient work environment