I love my coworkers! My role is highly interactive both with guests and my coworkers so it's a juggling act every night, which is fun for me, but could be something that could deter anyone who isn't up for a challenge or puzzle on their shifts. The culture between ushers, guest service reps, volunteers, security, food & beverage, and house managers (front of house team I suppose!) is nothing but supportive. Sure sometimes directions might not seem to be the most logical course of action, but there are multiple levels at play to orchestrate. The people make the crazy shifts worthwhile. If you're looking just to catch a show and have a quiet night, you're better off buying a ticket.
I see a lot of management complaints in other reviews, however, from a low position on the totem pole, it doesn't seem to interfere with the day-to-day operations during shows.
Great people, free shows, volunteers get free tickets, merchandise discount
Difficult advancement, short breaks, not able to sit, low pay