DrillingInfo Employee Reviews

3.6
Overall rating
Based on 21 reviews
Ratings breakdown
56
47
33
24
11
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Found 20 reviews matching the search See all 21 reviews
4.0
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Good company, cares about employees
Data Technician II (Former Employee) –  Fort Worth, TXOctober 9, 2017
I worked in a separate city from the home office, thus having little connection with other employees. Company cared about its employees, if you were in the office advancement is available.
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5.0
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Growing company with an entrepreneurial culture
Data Engineer (Former Employee) –  Austin, TXAugust 18, 2017
Drillinginfo is a fast-paced, entrepreneurial place filled with extremely intelligent and competent staff. I worked in a technical role so I interacted mainly with their engineers, but if the rest of the company is like their engineering teams, they are poised for rapid growth and long-term success.
Pros
Hand-off management approach. DI is a true meritocracy.
Cons
Hands-off management approach. You need to own your role.
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4.0
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Nice environment low pay and no room to advance
Administrative Assistant (Former Employee) –  Austin, TXAugust 6, 2017
It's a fun company, the majority of my coworkers were nice people, supervisors were ok. No room for advancement, very low pay. I had a hard time working with the accounting team at the time.
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5.0
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Fun & Money
Account Executive (Former Employee) –  Dallas, TXMarch 13, 2017
You name the measure and DI exceeds. Amazing company. Only challenge is the lack of industry diversification. Declines in oil prices flatten out DI's revenue, but clients still need the information so their excellent management has succeeded in many oil patch cycles.

Hardest part of the job is sitting across the desk from a VP in a major shale player and convincing them to pay more for their subscription during a depressed oil price cycle. But, I did it.

Best part of DI is that they have proven leaders and great sales people who have made it through depressed price cycles and they coach you on placing clients first and getting to win-win.
Pros
Austin, training, sales support, innovation, sales culture
Cons
Oil industry concentration
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5.0
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Great atmosphere with helpful managers
GIS Analyst Intern (Current Employee) –  Austin, TXMarch 1, 2017
This internship is a great way to get hands on experience with ArcMap. Upon arrival my manager assigns me leases to plot and I plug in a podcast and focus on my work! The workplace culture is incredible, very good vibes and a friendly feeling around the office. The hardest part of the job is that I can't be there more. The most enjoyable part is working on something and being able to ask any team member for assistance.
Pros
Free lunches occasionally, food trucks in the parking lot almost every day
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2.0
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Fun place to work; lots of good people
Product Marketing Specialist (Former Employee) –  Austin, TXMay 11, 2016
Management needs training. People are fired and laid off left and right and much of it is a result of management issues, not employee issues.
Pros
Team lunches
Cons
lay-offs; lack of good leaders
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4.0
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fun place and company to work with
Data Entry (Former Employee) –  Grand Prairie, TXFebruary 22, 2016
This company is a great place to work for. It has great office environment and friendly workers. Everybody is getting along very well. Also flexible schedule and time. The hard part of the job is sometimes you get a long documents and people put pressure on you to get it done within the deadline.
Pros
free lunch and flexible schedule
Cons
short breaks, pay
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1.0
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Beware and take the reviews seriously
Sales (Former Employee) –  Austin, TXJanuary 13, 2016
Managers and Directors are in the role either been there for a while or he/she knew someone. It could be a great place but has some major issues and no support from HR.
Pros
time getting into the office is flexible
Cons
no work life balance and it's hard to earn the trust from your team mates
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2.0
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Mediocrity at it's best.
mid level nobody (Current Employee) –  Austin, TXDecember 20, 2015
The location... get ready for traffic as it is located at 360 & mopac. The management is very disillusioned into what it actually takes to keep product online. Constant outages every 24-48 hours will ensure that you never get a good night sleep as clients will be calling you at all hours wondering why they are paying top dollar for beta access. Even approaching management with thoughts toward improvement will initiate an immediate "arms crossed" closed minded reaction followed by career ending isolation. This is not an open minded company, get in line and do what your told is the attitude here. Have an idea or working on a project to resolve issues.. better keep your eyes down monkey. This company used to be great, but has slowly eroded over time. Need help from IT? They can be observed watching netflix, loudly cursing, online gaming, taking extended lunches, or generally just walking around doing nothing really; but you can submit a ticket which offers some hope eventually.. maybe.. if they ever get around to it, because just like their management "they are very busy working and under staffed". Hoping to get a raise? Oil is down, so jobs and turn over are high. Bottom line is there appears to be high level disorganization, a lack of understanding at what it takes to keep the lights on.. which is unusual for a software company. There are no real opportunities to make career advances. Oh and the pay is subpar, unless you are management.. they seem to take care of each other if you know what I mean. I would say this company is better than working fast food, but not by much.
Pros
The view of down town.
Cons
Everything else.
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2.0
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It was an okay place to work
Desktop Support (Former Employee) –  Grand Prairie, TXSeptember 3, 2015
I was working in a dead-end position with no possibility to advance. They only give increases on merit no cost of living increases. They only want high performance people. Which I did until I made a bad mistake. With no warning or suspension I was let go.
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4.0
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Great environment to work in
Data Entry (Former Employee) –  Grand Prairie, TXJuly 1, 2015
it is a work at your own pace job with flexible hours, and great staff to work with. The work load is fairly easy as long as you stay on top of your job
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2.0
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lots of bells and whistles - no follow through
Production (Former Employee) –  Austin, TXJanuary 15, 2015
Communication is terrible. No one ever knows what is going on. They distract you with a bunch of "perks" like food trucks, ping pong table and occasional lunches but the compensation is terrible and none of the promised promotions ever come. Exes don't actually care about their employees because they know they can easily be replaced.
Pros
flexible schedule
Cons
no communication within or between departments
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3.0
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Great Place to Work
IT Analyst Supervisor (Current Employee) –  austin, txSeptember 14, 2014
Great Place to Work. Over i liked working there. The executive leadership is very nice.
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4.0
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Great company, management needs to wake up and smell the coffee though!
Anonymous (Former Employee) –  Austin, TXJuly 9, 2014
Great corporate culture, nice people, decent perks (including boot camp twice a week). Going through some growing pains as they get ready to go public.
Pros
Full of wonderful, caring people that became fast friends
Cons
Address the issues that matter and you will hold on to good people
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5.0
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productive
data entry technician (Current Employee) –  Grand Prairie, TXJuly 7, 2014
Consistent; job security; interesting learning about court records.
Pros
flex time offered
Cons
needs better work environment
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4.0
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Growing pains in a BIG way!
Business Professional (Current Employee) –  Austin, TXJuly 6, 2014
Working at DI means you are going to love the people you work with. The work is incredibly challenging in a good way. And the company has been growing constantly for the last 15 years and doesn't look to slow down anytime soon.

The negative: the executive management team does not understand the next level, much less how to get us there. Most of the people in management were promoted from the ranks, which means there is a lot of opportunity without an understanding of how to manage intelligently.

In their defense, they know this is an issue and are taking steps to change it. In 2 years, this is going to be THE place to work.
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4.0
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It's all about the people you're with
Data analyst (Current Employee) –  Austin, TxOctober 15, 2013
Some people have a fabulous experience working here, others are constantly frustrated and overwhelmed. Which group you work for really determines which of those groups you fall into.
Technical teams aren't as supported or lauded as sales and customer facing teams and you sometimes feel you're at their mercy for your variable compensation. When tech teams are mentioned it still very often misses who actually did the work.
Communication between departments is often hindered by the guarding on fiefs by managers. Myopic planning and unwillingness to change tact is common.
Turnover is a problem, as is compensation. Many groups are paid below market wage and in a city like Austin where cost of living is skyrocketing that's a real issue. This leads to more turnover which disrupts work, which causes undue stress, which makes the hit in compensation no longer worth it, which leads to turnover. Raises and cost of living adjustments aren't present, if you want a salary increase you have to change titles regardless of time in service or supposed 'salary ranges' that, if I'm not mistaking what a salary range is, should be the range with which you can increase compensation without a title change. We are told that salary doesn't keep or attract people, which when you are facing difficulty making your rent payment, is insulting.
That being said, many of the people working here are wonderful and if you get in a right group you'll have a manager that not only provides day to day support but also defends you from being overwhelmed by the behemoth and never ending project list. There is opportunity
  more... for advancement and department changes and all of that which is nice because the work is great and it is a really awesome product we create.  less
Pros
flex scheduling (dependent on department), health, dental, and vision plans, open communication from senior management, killer Christmas party, stable company, quarterly all hands lunch meeting
Cons
compensation, communication issues, location, low PTO, few perks
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5.0
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Passionate about fueling the global quality of life
Corporate Counsel (Current Employee) –  Austin, TexasJuly 25, 2013
Excellent, hard working, team oriented atmosphere. People out to change the world by increasing the efficiency and productivity of the hydrocarbon energy cycle.
Pros
leadership and culture
Cons
growing pains
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5.0
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Creative and excellent group of people committed to mission of bringing energy to the world
Sales Operations Manager & Contract Administrator (Current Employee) –  Austin, TexasAugust 10, 2012
Learning enormous amount regarding operation of global energy industry and how to use public and proprietary data and analysis to help the industry make better decisions, faster.
Pros
great people, leadership, and management
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Diversity score

57out of 100

The Diversity Score tracks how positively diverse employees rate their experience at DrillingInfo.

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