Questions and Answers about Driveline Retail Merchandising

Here's what people have asked and answered about working for and interviewing at Driveline Retail Merchandising.

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62 questions

Legally a company does not have to pay mileage from home to first stop and last stop to home. That is considered normal commute miles, I believe it's usually 40 miles. The law assumes everybody has at least some commute time to work, you don't get paid mileage if you drive to a factory or office to work. They do pay if you are required to drive from one location to another during the day, however it is your responsibility to plan your stops efficiently. You usually have control over how your day is planned, and usually reps are hired in areas close to thier accounts. Some rural areas will have more mileage than city, and city territories will have more traffic delays, same as working any other type of job. Sometimes a supervisor will ask you to pickup a project in another area, mine usually points out that mileage is covered if you agree to help out. Unless you are in a very rural area you usually won't have much mileage.

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Yes you have to drive your own car, very few companies provide a vehicle except to a few full time sales or delivery reps. I have worked for several companies and part timers and even full time merchandisers do not get company cars. Nobody pays mileage to drive to first stop or home from last stop, that is normal commute time under the law. There are federal regulations regarding when and how much is to be paid for job required mileage.

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I applied. They called about a week later. It wasn’t much of an interview. They just told me about the job and asked was I still interested. & I was hired.

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Depends on whether or not you know what you're doing. You need to be able to work quickly and efficiently and think your way thru a problem. Job is best for someone with reset/retail experience. You have to take time to read instructions before starting assignment. Sometimes the instructions are very detailed or confusing and you rely on your experience to get it done quickly. This is not a good job for entry level merchandisers as most assignments you work alone. You will only get a few hours training with another rep then you are on your own and the next is likely not the same as you did with the trainer. You have to be able to figure it out by reading the project instructions. I have 30 years experience and I think it is easy work and get most of my projects done in less than alloted time. If you're disorganized and chitchat while working it's going to take longer. I do wish they had a better training program because of the wide variety in what we do, a few hours on one project doesn't really train the newbie in all we do.

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For me it is because there are no nights or weekends and no selling. Some of these "merchandising" outfits really want low paid sales reps. I have service 4 accounts within 15 miles weekly and I pick up extra work farther away if I feel the job is worth the drive

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I am guessing it depends on your skill level. I have experience and was hired in at $10.00 and I know someone else who has experience and was hired in at $10.00, as well. Another person I know, was hired in at $9.50 and he had no merchandising experience. However, I have heard from numerous employees that they pay you less for living in a major city, the idea being that in major cities they have a huge pool of workers to choose from and far out in the country workers are harder to find. Not sure if there is any truth to this. I would absolutely not work for them for less than $10, and that is only because the stores I service are all within 10 miles. If they wanted me to drive all over the place to get to my stores I would quit. Not worth the pay and most of the jobs are only 30 minutes-3 hours long.

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Since you are working in several different stores, each will be different. Some store managers are easy going and have clean organized stores, some are nasty and completely disorganized. Some I didn't get along with well at first now realize my value to them (especially after I was off on medical leave for awhile) and we get along just fine now. It's up to you to figure out how to make your accounts happy, within company guidelines of course. As with any company, every Driveline supervisor is going to be different. Mine can be pretty brusque, but then he is also responsible for making sure 40 reps get their assignments done on time. I have been a supervisor (different companies) so I know the pressures, and I won't do that job again. Overall Driveline culture (personally I think that's a stupid concept) Get it done on time, Get it done right.

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We an but a company logo polo shirt, but it is not required. Dress code is business casual, dress pants or khakis, NO jeans or shorts, shirt with collar, sweater, polo shirt, No tee with graphics.

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Ask in show exp.

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They are all different. Some are under a lot of pressure from their own corporate, some are in over their head, some have it all under control. Most understand that we are in their store to help. Unfortunately since Driveline has a bad habit of hiring anyone off the street many have gotten a lot of poor and inconsistent service so your initial encounter may be hostile. If you prove that you are there to help, to do the job, do it right, and do it consistently even the toughest of them will be most appreciative.

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