Drury Hotels Employee Reviews

Found 308 reviews matching the search See all 310 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressful
Housekeeper (Former Employee) –  Gainesville, FLAugust 13, 2018
The managers are unfair they have their picks and favorites,they discriminate the rules only apply to certain employers especially the black employers.They don't take in consideration when you have nasty rooms or late check outs,they still wants room's clean by broad time if not they roll your rooms and than you get wrote up for not finishing your broad. If your broad says 3:30 they come take your broad 30 minutes before broad time roll your rooms and a couple of days later you get wrote up for those rooms.
Pros
pay is good
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast pace, great benefits, and fun place to work!
Housekeeping and Guest Service Agent (Former Employee) –  Meridian, MS 39301August 8, 2018
A typical day working at Drury Inn would be greeting customers, checking them into and out of the hotel. You have to answer the phones, fax paperwork and go over all the rules with the guests. Make the guest as comfortable as possible. It's a fast pace demanding job and if you like talking with customers then this is the place for you!
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not good place to work.
Chief Building Engineer (Former Employee) –  Grand Rapids, MIAugust 7, 2018
There were too many times that your character comes into question and management were hands off and rarely followed corporate guidelines till it served them.
Pros
Everything mapped out.
Cons
Too much negative energy that's perpetuated by management.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Excellent employer and hotel company
GM (Current Employee) –  Centennial, COAugust 5, 2018
The company excels at providing a strong and supportive environment across positions - hourly and salaried. Resource are readily available and emphasis is on customer satisfaction - it is what drives the company's success and its incentive programs. Company sets high expectations for customer service, team engagement, and revenue. Team members are rewarded very well for achieving targets. The evening manager event and the opportunity to interact with guests, employee events, particularly recognition ceremonies are the most enjoyable. Employee discipline is the hardest part of the job.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Family owned and operated
Assistant General Manager (Current Employee) –  Saint Louis, MOAugust 5, 2018
The Drury family does a great job taking care of it's 5,000+ team members. Every team member has the opportunity for health, vision and dental insurance; a 401K; and quarterly bonuses. Drury prefers to promote from within. If you are looking for a career that will last and are willing to relocate, Drury is the company for you.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
My manager did not respect any of his employees and would not be accessible when needed
Guest Service agent (Former Employee) –  Meridian, MSJuly 30, 2018
Everybody worked as a team but the manager would not take responsibility when we needed help with anything. He wouldn't return calls from guests. This affected moral.
Pros
I enjoy working with the public
Cons
Bad management
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company genuinely cares about its people and customers
General Manager (Former Employee) –  St. Louis, MOJuly 24, 2018
I loved working for Drury. The issue becomes that you are "married" to the hotel- 24/7! The hotel business doesnt have days off. that makes it hard on family life...
Pros
Culture
Cons
lack of family time
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Choose your region wisely
Area Sales Manager (Former Employee) –  Phoenix, AZJuly 24, 2018
Terrible regional leadership - managed through fear verse encouragement and coaching. Everyone experienced this and multiple people took this concern to HR but nothing was done. Great vision and values destroyed by terrible regional leadership - it is a shame.
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced
Customer Service Representative (Former Employee) –  Amarillo, TXJuly 22, 2018
Working front desk at the Drury was an wonderful experience to interact with people. It also offered many task witch helped grow in our position. Drury offered a safe work environment that made it a very comfortable company to work for.
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fast-pace
Housekeeper (Former Employee) –  Flagstaff, AZJuly 16, 2018
My typical day at work was great, I enjoyed what I did and I will stand by my work. I learned about time management while cleaning 20+ rooms a day. The management at Drury Inn was amazing, they treat everyone equally. The work place culture was great and the only bad thing I would have to say about Drury Inn were the other housekeepers, they say they are there to help you and if you have any questions just ask. BUT, when the time comes when you need help or answers, they give you such a hard time and unnecessary attitude. The most enjoyable part of the job would have to be the customers leaving notes stating how good of a job I did.
Pros
discounts
Cons
n/a
Was this review helpful?Yes 1No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Housekeeper (Former Employee) –  Colorado Springs, COJuly 9, 2018
Workload is huge, lots of hours good company, good manager lots of comps from hotel good company to work for. People I worked with were amazing. Great
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good place
Housekepping (Former Employee) –  San Antonio, TXJune 30, 2018
I have been work there for 3 months. I got 10 hours per day and earn much overtime. The people in work place was nice, friendly and honest. The houseman didn’t took mu tips from bedroom.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced
Assistant Executive Housekeeper (Current Employee) –  Pittsburgh, PAJune 27, 2018
Fast paced place to work. If you enjoy a challenge this would be the place for you. Management is good to work for to an extent. Keep your personal life personal while working here.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good job
Sales (Current Employee) –  Paducah, KYJune 22, 2018
good place to work, friendly people. Good benefits. They do a good job of finding the right people for the positions open. They are continually gorwing.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great management team, they really care about your wellbeing
Guest Service Supervisor (Former Employee) –  Charlotte, NCJune 22, 2018
Job security is great there. They never fire anybody unless the employee really deserves it. Advancement opportunities are abundant as long as you're qualified, and if you aren't qualified then they are willing to help you get there as long as you show the potential and dedication. This is the best management staff I've worked for. Coworkers are always positive and friendly, even when having a rough day. Everybody is supportive of any hardships in your life, and willing to help however they can. You can learn anything as long as you're willing to ask. Most of the guests are friendly and happy to be there. Hotel upkeep could be better, but that's due more to lack of funding than the maintenance staff. The company does renovate their properties every 5-7 years, so everything is relatively new. You can submit suggestions for improvement to the company, and if your suggestion is implemented then you get paid. 10/10 would work for again.
Pros
Free food constantly. Willing to work with your schedule.
Cons
Can't clock out for lunch if you're there alone or if the front is too busy.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great company
Team member/Housekeeping (Current Employee) –  Dayton, OHJune 20, 2018
Good management. Great organization and familiar enviroment. They make sure of make employes feel good while working. They make fun days and have special lunches sometimes.
Was this review helpful?Yes 3No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
typical day
Guest Service Associate (Current Employee) –  Birmingham, ALJune 13, 2018
Every property is different as far as management style. My job consist of Greeting guest in a warm and friendly way, Catering to guest needs in a timely and professional manner, Making, canceling, and editing reservations, Checking guest in and out, Balancing register at end of shift, Filing paperwork and reports, keeping a clean and organized station. the culture is very diverse. the hardest part of my job is trying to check guest in and not having enough clean rooms at check in time. the most enjoyable part of my job is making my guest happy and being able to make their stay relaxing and comfortable. i also love popping the pop corn for the children at the hotel. being able to make someone smile and create a real connection with my guest is the most rewarding.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company to work for
Assistant Manager (Current Employee) –  St. Louis, MOJune 11, 2018
Good compensation, vacation and PDO accrual, paid vacation days, service bonus program for ALL team members. Room discounts are amazing. Family orientated company.
Pros
Pay, work life balance, discount rooms
Cons
Stress levels
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a Good Job
Valet Driver (Current Employee) –  Santa Fe, NMJune 9, 2018
Always standing outside in the heat of the summer or in the freezing cold of the winter. Not allowed to take a 30 minute break during an 8 hour shift. Might be able to take a 15 minute break if the assistant manager is in a good mood. Guests haven't been tipping generously because of the $20 Valet parking charge overnight. That's $20 every night a guest stays at the hotel!
Pros
Valets get to park luxurious from time to time.
Cons
Don't make much in tips, have to deal with extreme temperatures, don't get positive recognition for your hard work, inconsistent schedule.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hospitality is readings
Night Auditor (Former Employee) –  St. Louis, MOJune 8, 2018
The culture and climate of the hotel, in general, is pleasant. However, the new general manager and the assistant general manager added stress that was not related to the job by way of nepotism and backbiting that took away from the ability to enjoy the position.
Cons
discounts
Was this review helpful?Yes 2NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Drury Hotels. Our community is ready to answer.

Ask a Question

Overall rating

3.9
Based on 310 reviews
5129
488
347
223
123

Ratings by category

3.6Work/Life Balance
3.8Compensation/Benefits
3.5Job Security/Advancement
3.5Management
3.7Culture

Ratings from women

2.6InHerSight Score

2.2Personal Development

3.2Career Opportunities

2.5Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight