Every property is different as far as management style. My job consist of Greeting guest in a warm and friendly way, Catering to guest needs in a timely and professional manner, Making, canceling, and editing reservations, Checking guest in and out, Balancing register at end of shift, Filing paperwork and reports, keeping a clean and organized station. the culture is very diverse. the hardest part of my job is trying to check guest in and not having enough clean rooms at check in time. the most enjoyable part of my job is making my guest happy and being able to make their stay relaxing and comfortable. i also love popping the pop corn for the children at the hotel. being able to make someone smile and create a real connection with my guest is the most rewarding.