They say one thing, but do another.
Call Center Agent (Former Employee) – Dothan, AL – September 22, 2018
Well a typical shift in the call center was taking a whole lot of incoming calls from guards in different areas trying to clock in or out, making sure shifts were covered, schedule changes and notifications when guards call out or don't report for work. It was very busy which made the time go by fast. The call center supervisor was the type to grin in your face and talk about you behind your back, and so were the employees. The buddy system is in place there. If she decides she doesn't like you, she'll let you go. If you go over her head, that's no good because they too are friends, so good luck with that. The owner will back up their wrong doings. She let somebody go after FOUR days of training and the person was doing great, learned really fast and never late; never missed any days. Part-time workers work 32 hours a week with no benefits, no paid time off and you'll be working on the holidays. If you work overnight, you don't get a break at all. You'll also be expected to work hours that defer from your printed schedule and suffer consequences if you decline. They let someone go for that too. If you like to kiss up, this is the place for you. If you want job stability, fair treatment and room for advancement, avoid this place at all costs.
If you like data entry, you'll like it, decent pay (not great), office environment
No breaks on overnight shift, poor management, shady co-workers, uncaring owner