Good company, they'll keep you busy for sure.
Sales Associate (Current Employee) – Monroeville, PA – May 29, 2019
I currently work at the Monroeville store as a Sales Associate. The managers are great, therefore the people they hire are nice hardworking people 9 times out of 10. Your coworkers easily become your new work buddies 🙂
They will keep you busy. Very seldom that there's nothing to do around the store. If you're not ringing in the front you're either marking down shoes or doing "go backs" which is basically putting away items that were returned or items customers didn't want.
When you're placed on the floor, you are to have the company ipad with you to help enroll people to receive discounts in the DSW VIP program. The managers will train you on how to do so successfully, and they will stay on your back until you become a pro at sales, they will not leave you hanging. They are there to help you.
In addition with being on the floor, you will be expected to straighten boxes in shelves, make sure the smallest shoe size is on display, etc. Helping customers with finding the right item. The key is to remind the customers that there are more options online, and that you'd be happy to place an order for them. Remember, you are a Sales Associate. Make that sale!
If you plan to work in the back, you'll be moving boxes and putting away shoes from the truck, along with making shelf space for new items and marking locations in the price scanner aka "the gun". You may need to help ring upfront every once in a while when it gets busy, and you'll be expected to greet customers and help them find whatever they need.
Helpful Management, flexible scheduling, Pto, quarterly raises (If you're meeting expectations)
Corporate constantly changing up procedures. Constantly light staffed. Hours depend on sales.