DTCC Employee Reviews for Customer Service Representative

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3.0
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Productive fun loving work place
Customer Service Representative (Former Employee) –  Tampa, FLSeptember 8, 2016
Depository Trust was an awesome experience,as I was able to learn the IT side of the service industry. My co-workers were a friendly confident bunch extremely knowledgeable and also willing to assist. We worked as a team. Management allowed us to take ownership of our calls; they had a hands off approach, to which I loved. They trusted us to get the job done and we did! We serviced anywhere between 35 to 60 calls per day, and we had the best clients around. It was a remarkable job and I loved every minute of it!
Pros
Team work, friendly and easy going environment, great work hours
Cons
Temporary employment
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1.0
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nothing
Customer Service Representative/ Assist.Supervisor (Former Employee) –  New York, NYJune 6, 2016
company lays off frequently and no room for advancement to other areas. jib well done does not count , so they lay you off.......
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4.0
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Great Place to work. Lots of growth
Client Service Representative (Former Employee) –  Tampa, FLApril 29, 2016
Team environment. Lots of growth. Great place for Networking. You build strong communication skills. Mobility is strong. Big on diversity and culture.
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Overall rating

3.8
Based on 254 reviews
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Ratings by category

3.8Work/Life Balance
3.8Compensation/Benefits
3.3Job Security/Advancement
3.2Management
3.5Culture

Ratings from women

3.1InHerSight Score

2.8Personal Development

3.2Career Opportunities

3.4Family Support

Women rate the female-friendliness of their workplaces on InHerSight

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