Ok some of the customers get upset about not having the type of donuts the want at the time. I explain the baking process to them and then sometime they understand.
Depends on the day, whether if it was busy or not
Answered - Crew Member (Current Employee) - Kings Park, NY
It’s fast-paced, but at least the shifts go by quickly that way.
Answered - Crew Member (Former Employee) - Fulton, NY
Dunkin Donuts’ morning are very fast paced. There’s a high demand for coffee and sandwiches so the rush of people coming in before they have to hurry to work can be an hour to two hours of never ending customers but once the rush is over it’s like a dead zone. Maybe 1 to 2 customers and that’s it and that’s when you’re cleaning and preparing things.
It’s overwhelming at first but it is conquerable.
Because it looks like a bakery
Stressful and over worked. During interview was told managers only work 5 days a week, yet consistently had to work 6 to 7 days without any upper level support.
Answered - Restaurant Manager (Former Employee) - Hopewell Junction, NY
Extremely fast paced.
AND with just more and more stuff and / or product being added to the menu and / or menu's.... and what have you... It's getting even more of a fast-paced environment. More product going out, more items and / or product on sale... then that just means more than likely that the more and larger amount of customers that there will be coming into and through and out of these fun and very interesting stores and / or fun and very interesting restaurants....
It is very fast-paced in general speaking terms, like really with also any OTHER fast food restaurant and / or fast food overall environment, anyways. Definitely keeps you on your toes, especially during the rushes of the days and / or during the rushes of the nights.
Fast paced, there can be good days, but mostly bad days, the management was very poor. Do not work at the one in Camp Lejeune, NC.