I did a phone interview and in person interview. I was hired. I did a written test and passed that before the phone and in person interview. What I didn't like was a week before my training, the job offer was rescinding because I owe student loans. That made zero sense to me seeing as though the loans were in deferment and still are..Alpharetta, GA location
It was easy, I did a test call and was hired.
Answered - Online Support Specialist (Former Employee) - New York, NY
I was hired through a temp agency.
Answered - Post- Loan Auditor (Former Employee) - Arlington, VA
Reading a list of questions and documenting the answers. Not really getting to know the candidate. Do you do sales , Yes, ok you are hired.
Answered - Sr. Financial Service Representative, E (Former Employee) - Alpharetta, GA
I interviewed on two separate occasions - 4 individuals separately (30 minutes each) on day one and another 2 individuals (30 minutes each) on other day.
Interview was conversational and focused on job responsibilities.
Process took about a month in total.
Answered - AML Specialist (Former Employee) - Arlington, VA
Basic customer service questions. they focus on customer service, your problem solving skills, and your future within the company
Answered - Associate Financial Services Representative (Current Employee) - Alpharetta, GA
In depth interview process. In all job interviews with any company, ask about expectations of your time, work/life balance, ability to work remote. Ask what the average is for hours worked pr/week on the team you will be joining. Find out if the hiring manager is who you will work for, ask them to describe their leadership style and what they consider to be a good work/life balance. Ask for career path examples, training etc. Remember you should be interviewing them to see if the company is a good fit for you, same as they are interviewing you to see if you will fit into their team/corporate dynamic.
Answered - Sr. Project Manager (Former Employee) - Arlington, VA