E*TRADE Financial Employee Reviews

3.6
Overall rating
Based on 300 reviews
Ratings breakdown
567
4105
384
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Found 286 reviews matching the search See all 300 reviews
1.0
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ok
Associate Financial Services Representative (Former Employee) –  Alpharetta, GAMay 10, 2018
The facility looks nice, some of the people are great. I worked through a temporary agency and I think the experience could have been better. best of luck.
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1.0
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Its OK if your out of College
Customer Service Representative (Former Employee) –  NJMay 9, 2018
If you are a College student and looking to get your foot in the door to the Financial Industry this is the place to start. If you've been in the Industry for awhile this might not be the place for you.
Pros
Free give a ways
Cons
Management can use training on managing their teams
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3.0
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No Growth
Lead Product Manager (Current Employee) –  Alpharetta, GAApril 25, 2018
Very mature company. Not much growth. The company has a fixed operating margin,so if the business environment ever deteriorates, they will cut staff. You won't get to learn much at ETRADE.
Pros
Easy
Cons
No growth
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1.0
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People are unfriendly and snobs
CONTRACTOR (Current Employee) –  Alpharetta, GAApril 25, 2018
If you like to drink and hit the bar after work this is the place for you. This place has a lot of heavy drinkers. The management sometimes come to work with the smell of alcohol. This environment survives on being a part of a click or group. If you're not in the group that gossips your career may be limited.
Pros
The name of the company.
Cons
Management and work hours.
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3.0
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Good working environment.
Broker/Customer Service Rep (Former Employee) –  Sacramento, CAApril 9, 2018
Answered customer service calls handling account issues in brokerage and banking. Dealt with a merger of 2 account maintenance programs and an expansion of Etrade to a Canadian market.
Pros
Stable respectful work environment.
Cons
Confusing and incomplete computer system.
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5.0
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trade stocks
Trader (Former Employee) –  Columbia, ILApril 9, 2018
Typical day see what the other stock market did night before. Look to see if any stocks are good to buy or sell for short or long term investments. Hardest part was having your own money in the market. Enjoyable thing was when market goes up.
Pros
Money for future needs
Cons
having your own money in the market
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5.0
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Great company
Loan Funding Specialist (Former Employee) –  Arlington, VAApril 7, 2018
Company is great to work with and is highly recommend to everyone that can qualify to work there. The hardest part of the job is deciding what department to work within.
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4.0
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normal workplace
Business Analyst (Current Employee) –  New York, NYMarch 29, 2018
Typical day at work is very like typical day at work for any business analyst. Management is very nice and understanding. The office has a great view.
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4.0
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Fun place to work
Procurement Specialist - E (Former Employee) –  Jersey City, NJMarch 28, 2018
Ping pong tables, tvs with ESPN and a great coffee selection. ETRADE was a great place to work, my management was great, the environment was fun and the work was face paced but not too much to handle. I would recommend working here to a friend.
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4.0
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High paced competitive environment
Director, Database Engineering (Current Employee) –  Alpharetta, GAMarch 23, 2018
It is a fin tech company. in addition, it is a fast paced brokerage business. Hence, you must be always on the top of your game. Management always encourages bringing new ideas to the table.
Pros
Good team building events
Cons
Always on your toe for challenges
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4.0
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Challenging role
Web/UI Developer (Former Employee) –  New York, NYMarch 20, 2018
Working at e-trade was always challenging to work and modified the application on weekly basis as per business needs.Delaing with e commerce development was a total different experience at all. But team make me feel that I was working there from a long time.
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4.0
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Management involves support staff for input.
Financial Services Representative (Former Employee) –  Jersey City, NJMarch 13, 2018
Gave us the choice of work shifts. Flexible managers. Nice workplace culture, team building activities. Busy call center with challenges when the market was busy.
Pros
great break room with ping pong and Wii, kitchen, free coffee and vending machines available.
Cons
did not look out for employees when other teams created havoc. Shipped the jobs to the Phillipines.
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3.0
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Competitive, fast paced work environment
Senior Staff Engineer (Current Employee) –  Menlo Park, CAMarch 11, 2018
Many employees are working for ETRADE for more than 10+ years.
Most of the case, requires dedication and sacrifice of personal time so hard to manage work / life balance.
Very competitive and fast pace work environment.
Pros
401K match, Good health/dental/vision insurance
Cons
Unstable management
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4.0
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Started off trying to obtian Series 7 license
Associate Financial Service Representative (Former Employee) –  Sandy, UTMarch 1, 2018
The program that they have to teach you the information for the Series 7 is very fast-paced. If you do not have previous education in finance, it will be very difficult to learn information in the amount of time that they allow.
Pros
Great industry
Cons
Series 7 program too fast-paced
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3.0
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manager was the problem
Associate Financial Services Representative (Former Employee) –  Atlanta, GAFebruary 22, 2018
shift bids are awful; favoritism is alive and well; age discrimination is a problem; managers live in their egos and are not "all that"; training for series 7 and 63 exams is the best part; you get paid to study and benefits are satisfactory/ pretty much immediate; various depts. were not accessible per phone while in the call center if needing help; had to figure it out on your own, which makes NO sense. very stressful environment
Pros
training
Cons
poorly placed managers
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3.0
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Too Many Captains at the Helm of the Ship
Broker (Former Employee) –  Chicago, ILFebruary 10, 2018
A company that has had a multitude of CEO's along with identity issues as they struggle to show growth to their shareholders and analysts. Management is often chosen from a pool of old boy network, inclusive of loyalty and lacking in true leadership qualities and traits.
Pros
Free drinks and lunch don't buy happiness
Cons
Micro Managers
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4.0
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A Great Company If You Like Service/Sales
Senior FSR, ToA Outbound Team (Current Employee) –  Alpharetta, GAJanuary 29, 2018
Overall, E*TRADE was a great company to work for, but nearly all the positions at the Alpharetta site were customer facing- IE Service or Sales. If you're an introverted person looking to move into a back office or analytical type of role don't bother. That said- if you like working with the public I highly recommend the company!
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1.0
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Horrible Place to Work
Financial Service Representative (Former Employee) –  Alpharetta, GAJanuary 23, 2018
The main issue I had in working for ETRADE was that they forced you to up-sell to clients all the time. Customer service was never a priority. Someone could be calling for a password reset, or for a question about their portfolio, but helping the caller address their needs is not a concern for management. The only thing they care about is to be able to get a caller to move his or her money to ETRADE, by hook or by crook. If you have good ethics, this is not going to be a place you'll enjoy working at.
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2.0
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Maybe
Representative (Former Employee) –  Alpharetta, GAJanuary 22, 2018
Mission-driven organization making a positive impact on a massive scale
Amazing co-workers
Smart, competent leadership
Fantastic benefits (401k, 100% healthcare coverage, generous PTO, paid sabbatical after 5 years)
Human-centric workplace
Career opportunities; global reach
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2.0
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Out of touch management
Technology Operations Analyst (Former Employee) –  Chicago, ILJanuary 22, 2018
No work-life balance

Lower end compensation

Favors outsourcing unskilled workers as opposed to hiring within

Advancement is not possible

Job duties are always increasing

Free food is nice
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