Early Warning Services Employee Reviews for Customer Service Representative

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3.2Work-Life Balance
3.6Pay & Benefits
2.8Job Security & Advancement
2.8Culture
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1.0
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Poor management and favortism
customer service!!!!! Not fraud (Current Employee) –  Tempe, AZApril 11, 2019
When I was hired i was told i was going to be a fraud analyst. Few months later i am taking calls because the app kept crashing. Almost 2 years later I am now a consumer analyst which is a customer service role. When brought up I was told to keep to myself and that's why they were paying the amount they were. This place is toxic. Nobody seems happy here. They play favortism. They don't promote the minorities. If you apply for this position. Be warned you will be stressed all the time. Get yelled at by customers over a free app. I was bettef off at my old job. If I would of known that I was losing my job skill and be demoted to customer service i would of never took the job.
Pros
Fridge and semi clean bathrooms
Cons
Always cold. Dont care about employees.
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1.0
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Horrible management
Customer Service (Former Employee) –  Scottsdale, AZOctober 17, 2016
They will get rid of you without a notice, they will fine ant excuse to fire you and management don't support the employee. Not worth the hassle of going to the horrible training you get
Pros
Free fruit
Cons
Management is horrible
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Overall rating

3.0
Based on 35 reviews
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19

Ratings by category

3.2Work/Life Balance
3.6Compensation/Benefits
2.8Job Security/Advancement
2.6Management
2.8Culture

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