Customer Service Representative I (Former Employee) – Scottsdale, AZ – July 17, 2018
Inbound calls that were constantly monitored daily for time & customer service. Management would monitor lunches and breaks very closely. They would offer alcohol beverages once a month and company picnics and get togethers.
Great place to work if you stick your head up the right managers a**
Fraud Analyst 2 (Former Employee) – Tempe, AZ – May 15, 2019
They truly set you up to fail! I was supposed to get a one on one 2 months ago and never did. If you ask a Manager a question and then another one you will get two different answers! No wonder they have a horrible turn around. I spent most of my night listening to the guy next to me talking about drinking at lunch and watching my Manager laugh, and the same guy talking to consumers and wanting to shoot them. An environment a person would feel safe in.
Felling unsafe, no management support, favoritism, no advancement unless you kiss the right managers you know what!!
Great Company, Decent Benefits, Confused Management
Senior Staff Member (Former Employee) – Scottsdale, AZ – April 17, 2019
Worked at Early Warning for numerous years. Great working environment, opportunity to promote/advance. BUT there's a downside the TPRM group is a mess. The management is confused doesn't understand what they're doing, but great senior and executive management. HELP HELP or JUST RUN RUN far away. If you're looking for an opportunity to advance and move into a role that will give you a challenge then EWS is a great company to try that. You'll learn a lot about regulations, policies, and risk. Learn a lot and move up really fast if you know what you're doing. Benefits are pretty good and HR makes sure they keep it at a decent price. HR is does a great job at follow up and making sure they answer any questions related to benefits, day-to-day worries, or payroll questions. Executive management is GREAT they know how to move the company in a forward moving direction. Some managers need to be reconsidered for their roles they haven't a clue what they're doing.