Fast Paced, Metric Driven, Good Compensation
Trust and Safety Representative (Former Employee) – Austin, TX – August 23, 2018
eBay as a company can be hard to pin down in a singular sentence. They really appear to care about their employees and invest heavily in them. The benefits they offer are excellent and entry level positions are paid a living wage with reasonable opportunity for advancement. The call dynamics are not script based, so you are often having to do a large amount of research in a short amount of time in order to satisfy both the customer's demands and the expectations of management. Management is personable, but heavily goal driven, and it can be stressful for those not accustomed to the atmosphere to meet the metrics laid out for them. If you have experience in a call center, or tend to thrive in semi-competitive offices, eBay may suit your style.
Good office amenities, Great benefits
Short breaks, Heavily metric driven