Edmunds.com Employee Reviews

3.4
Overall rating
Based on 29 reviews
Ratings breakdown
510
44
38
22
15
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Found 28 reviews matching the search See all 29 reviews
1.0
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Over night Travel Sunday through Friday. There is a lack of consideration for personal and family life. When addressed to management it appeared that
Area Manager (Former Employee) –  Santa Monica, CAMarch 12, 2018
Over night Travel Sunday through Friday. There is a lack of consideration for personal and family life. When addressed to management it appeared that they were upset that someone would consider it an issue
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5.0
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Innovative work place, Uses latest technologies in the market
Analytics Intern (Former Employee) –  Santa Monica, CAFebruary 26, 2018
As an intern, It was the best company to work with. I learnt new technologies in the field of analytics. My team was extremely helpful and knowledgeable. The company environment is very friendly.
Pros
free snacks and coffee bar
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1.0
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Performance based on personal preferences
Outside Sales Rep - New Jersey (Former Employee) –  New JerseyNovember 7, 2017
You are evaluated at your job based on your political and private relationship preferences. If you try to escalate a problem to upper management or VP's, you will be terminated.
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3.0
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Edmunds is the best place to work - fake news... It sucks!
ACCOUNT EXECUTIVE (Former Employee) –  Santa Monica, CAOctober 26, 2017
The concept of the company and the environment is great but they just miss the mark on a lot of thing. The product is mediocre and they care very little about their sales and sales support. Vacationa and sick time are not encourages. It's fake, stressful, and these people do not live in the real world, they entice you over to the dark side. They have good sales people but they treat them so poorly they will soon be looking for more people.
Pros
Salary, Benefits
Cons
Management, Company STructure, Organization, Leadership
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2.0
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Bait and Switch
Santa Monica - Analyst, Client Performance (Former Employee) –  Santa Monica, CAOctober 18, 2017
The company knowingly built a multi million dollar building knowing they were financially unstable. Financial instability continued and they laid off 30% of the company right before the holiday season.

The company is overly obsessed with its image of being a "fun" "best place to work" but their actual treatment and concern for their employees is poor and nonexistent.

Executives don't take concerns and considerations of employees seriously. There is no room for career development and the salary is low compared to the market. The only + to dealing with all this was that they gave you free snacks and allowed you to make your own schedule, but due to continued financial issues these policies no longer exist.
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4.0
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Great place
eLearning Trainer (Former Employee) –  Santa Monica, CAOctober 10, 2017
Edmunds is an excellent place to work. Rewarding and a beautiful office. Take a look and apply because it is very nice. Santa Monica is a beautiful place.
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2.0
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Abusive Managers
Sales Executive/Account Manager (Current Employee) –  Santa Monica, CASeptember 29, 2017
If you like to remain stale at your job, don't want to advance in a career, and want to be abused by your manager, this is the place. The benefits are great, but middle management is ineffective, lacks the experience and training to lead. It's all about who you know. If you're part of the clique, you can keep your job even if you're mediocre, lazy and don't contribute.
Pros
Great benefits, food
Cons
Management
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5.0
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Great Culture
Account Manager (Former Employee) –  CaliforniaAugust 23, 2017
Great place to work and it is always changing. Benefits are amazing and the main reason I have stayed as long as I have. They follow ROWE schedule which means you make your own hours
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1.0
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Stay Away
Account Executive (Former Employee) –  Central Valley, CAJuly 31, 2017
Revolving door if you are not someone who will drink the kool-aid at all times. Management is unrealistic and refuses to acknowledge internal issues. Everyone at this place drinks WAY TOO MUCH.
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5.0
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Great place to work
Marketing Video Summer Intern (Former Employee) –  Santa Monica, CAJune 20, 2017
Great place to work. Great office environment. Fun place to work. Flexible hours. yearly picnic and summer camp. Great pay. ROWE environment. Bowling trip.
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1.0
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Smoke and Mirrors
Account Executive (Former Employee) –  Charlotte, NCJune 5, 2017
Ultimately a disappointing experience where politics is the true profession. They love to talk about how they are innovative but in reality they just watch their competitors closely for the innovations and do the best the can to mimic them and undercut them by price. Even their 'redesigned' logo was a ripoff of another automotive company, Beepi. A lot of really stale management who care far more about keep the status quo than results and innovation and being challenged. The smoke and mirrors will draw you in but you'll see through it quickly.
Pros
Decent pay plan base, horrible commission structure that is constantly changing.
Cons
The entire management staff from regional directors on up.
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3.0
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Great perks but difficult to advance
Executive Director (Former Employee) –  Santa Monica, CAMarch 6, 2017
Solid company with some great people, but they seem to lay off a lot of people arbitrarily. Moreover, unless you are in the inner circle, there is no real opportunity for advancement.
Pros
Free bagels on Fridays!
Cons
Hard to advance
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3.0
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Great Company, Great Culture,
Account Executive (Former Employee) –  Salt Lake City, UTFebruary 28, 2017
It was a great experience to work at this company for more than 4 years. Great team and new products for dealer clients.

The hardest part of the Job was with my direct manager, I did all possible to please him, but was not easy.
Cons
management
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3.0
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ddhfdjjhfh
Former member (Former Employee) –  Santa Monica, CAFebruary 15, 2017
It was an average work experience. Things to love about the company, and things to hate about the company. The workplace experience is the best part about it.
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5.0
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Result Oriented Workplace, family owned, one of the best places to work
Senior Database Developer (Current Employee) –  Santa Monica, CAFebruary 9, 2017
Edmunds is a great place to work. The owners are constantly trying new things to win the coveted "Best Place to Work" awards. They practice Agile, Result Only Workplace and have a new, beautiful office.

You are allowed to work from home so you often use Google Hangouts to attend various scrums & meetings. Because of the ROW culture, you often have to schedule meetings with co-workers to discuss issues and do data transfer.

There is a new emphasis on driving to results and being accountable. The down side is people are not as willing to stop and have a casual conversation about the history of some system or piece of code. So you have to be more aggressive than you used to be getting information from people.
Pros
Result Only Workplace, beautiful new office
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5.0
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Results Oriented Work Environment - Amazing Culture!
Account Executive/Sales (Current Employee) –  FloridaJanuary 17, 2017
Edmunds is the most amazing company I have ever worked for! They're not only one of integrity and respect, but they honor both their internal and external partners like no other I've seen! They value family highly and pay at the high end of the spectrum. I give them a 5 star rating!
Pros
Integrity, highest pay, healthcare, Rowe, advancement opportunities and more!
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5.0
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Great Environment and Work Life Balance
Account Manager (Current Employee) –  Santa Monica, CAJanuary 4, 2017
Great Company with a great work life balance.

Good benefits as well and a lot of room for growth and advancement.

They also have internal internships which is a really amazing opportunity
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3.0
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Overall good for career advancement, learned a lot
Account Manager (Current Employee) –  Santa Monica, CAOctober 22, 2015
The company makes changes on a whim, jeopardizing job security and clients. Fun work environment but often overworked and under valued. Overall good morale in the company but there is a lack of communication between departments and management.
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3.0
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Privately owned tech company with a lot of freedom to set your schedule the way you like it.
Sr. Digital Content Administrator (Former Employee) –  Santa Monica, CAFebruary 19, 2015
The best perk about this company, depending on which position you are in, is ROWE. That stands for Results Only Work Environment. Basically, you're allowed to work from wherever you feel the most productive or comfortable. There is no micro-management at least with my team, and everyone gets along well for the most part.
If you do find yourself in the office however, there are many little perks they have, such as fruit infused water, fruits every morning, ping pong table, and a small video game arcade.
Now on to the not so pretty. Although I haven't had a bad experience with any one of my managers, there are the usual office politics going on with those who fall into favor with the managers being promoted up the ladder. Those who don't are either let go or kept in their current positions for a longer time without any possibility for promotion.
There is also a problem with communication. Not all the teams are aware of what the other team contributes and therefore doesn't realize the value they bring to the company. This also causes problems with any of the teams need more support. The same questions arise over and over and this creates unnecessary delays. This is especially apparent at the executive level where they might hand down initiatives that they think make sense, but really ends up benefiting only a handful of people, not the whole company.
Pros
Free food, fruits, snacks, good work/life balance, nice bonuses.
Cons
Lack of effective communication, cronyism
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5.0
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Great company to work for!
IT infrastructure Intern (Current Employee) –  Santa Monica, CAOctober 21, 2014
This company has ranked by the LA business journal for one of the best company to work for 4 years in a roll now, and they certainly do live up to their expectations. Even as an intern I get paid for what I do and qualify for many perks that a full time employee has. Work/life balance is great and the culture is very progressive, if you are a west side hipster who is very innovative and techie then this place is for you!
Pros
Free lunch some time, free time off, great culture
Cons
none
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Diversity score

75out of 100

The Diversity Score tracks how positively diverse employees rate their experience at Edmunds.com.

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