Questions and Answers about EF Education First

Here's what people have asked and answered about working for and interviewing at EF Education First.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

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9am to 6pm

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Great! I love the company

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Annual city or regional team-buildings. In-center team-buildings every couple months, depending on the manager. Can be enjoyable, but there's a lot of extra and compulsory socializing which can be too much for many foreigners (more Chinese style).There is a huge difference between working in Tier 1 and Tier 2 cities. Tier 2 is great for becoming more immersed in the culture and learning the language, but you will also be working in smaller schools and there will be fewer chances to socialize outside of your work bubble.

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Senior Management is more concerned about hiring lawyers to write ironclad contracts which enable the company to legally deduct money from what teachers have already earned for all different types of reasons. Beyond this, I had one individual in management actually say to me that it did not matter whether or not students made progress. and they do very little to ensure the quality of the online teaching environment from a technical standpoint leaving both students and teachers alike quite frustrated. I can't imagine why anyone being aware of this would either want to take classes with them or teach there unless they were desperate. Not surprisingly they have a high turnover of teachers and outside of China they have fewer and fewer students taking classes online every year due to these practices.

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Customer Service is not just a customer service role but a goal oriented role. We work very hard to meet and exceed goals but our perks are free coffee or early leave which makes the turnover very high in this role. If we are required to stay in this role for two years before moving to the next better thing, allow us the ability to make a bonus and get paid for our hard work. Most of us have to have second or third jobs just to get by. EF makes an incredible amount of money, please make sure it's being distributed fairly throughout departments and especially when we are required to make sales and meet goals.

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It's a fast-paced environment, but it's a really fun and rewarding job.

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It takes about one month to go through the entire process from interview to orientation.

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I love it and look forward to seeing and visiting with my students.

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Flexible schedule and their understand personal matters

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